Esandro Vale Avaliações 

92
•
O TrustScore é 2 de um total de 5

2,0

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

I've ordered at least 5 times from Esandro Vale and I have to say that as for the quality I don't have anything negative to say, obviously they are not top notch, but it's what I expected based on the... Ver mais

Avaliado com 1 de um total de 5 estrelas

I truly feel this company should be rated 0..they're incompetent and not reliable. I order shoes in June 2026 never received them ..1st time customer repeated complains about refund refuse to send me... Ver mais

Avaliado com 5 de um total de 5 estrelas

The customer service was amazing. I ordered two pairs of the Alessandro pants and the signature polo. All for a great price and reasonable quality. I received my order and realized i ordered all small... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ich habe drei Hosen bestellt. Alle weichen 10cm von der angegebenen Größe ab. Hinzukommt dass die Hosen Flecken haben und Qualität unterirdisch ist. Absolut unseriös, billig und unverschämt. Kein ec... Ver mais

A empresa respondeu

2,0

Ruim

O TrustScore é 2 de um total de 5

92 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 17% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,0

Todas as avaliações

(92)

36 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Signature Polo Review

Ordered the Signature Polo, came in rather quickly. It fits around my arms nicely, I’m excited to place more orders with them in the future.

4 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ordered the Suede shoe in Light Khaki…

Ordered the Suede shoe in Light Khaki and received it in Light Olive, there was no Brand marking, country of origin or size on the shoe, just a small sticker with the size, no box, came in a plastic bag with the name EsandroVale.
Very cheap quality, I wouldn't even pay $10 for this.
Requested a refund which took 5 days and was told to keep the shoe.
I then requested the company in good faith to replace with the color and size I ordered as complimentary for the trouble I went thru as I had ordered to wear for a few events that I was attending, haven't heard anything to a few emails sent.
Wouldn't trust this company or recommended to anyone!

29 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ich habe über 1 Monat auf meine…

Ich habe über 1 Monat auf meine Bestellung gewartet, sie ist heute angekommen das Material ist so unfassbar billig die Hose entspricht null der Größe und die suit loafer waren komplett eingedrückt und zusammen gepresst in dem Paket zu finden

4 de setembro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

I ordered from them almost 2 weeks ago…

I ordered from them almost 2 weeks ago and when my order came it was a bit small. I messaged customer service and they were very helpful and they got me some replacements shipped out very quick and they actually fit.

24 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Poor quality in material and sizing

Poor quality in material and sizing. Product is falsely advertised as linen when product is a cheap polyester blend. Shoes are very cheap plastic and narrow footbed. Would give no stars. Return/refund process has been exhausting and jumping through hoops.

24 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I wouldnt give even 1 star.

I wouldnt give even 1 star.
The quality is the cheapest that you will ever find.
The time of delivery is wayyy to far than what they promised.
They are advertising on facebook or TikTok saying they’re brand is Italian but in reality they full Chinese, the clothes are ripping if you try to wear them

And the best part is if you want to send it back for the return, you will have to pay an extra £20

Total losing money, time and expectation.

Don’t buy from them that’s my advice.

20 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Has taken 9 weeks so far and still no…

Has taken 9 weeks so far and still no order and they refuse to cancel or refund! All the reviews are fake and you can’t leave one. This is a scam site!!!

16 de julho de 2025
Avaliação não solicitada
logotipo da Esandro Vale

Resposta da Esandro Vale

Hi,

We're very sorry to hear about your experience and completely understand your frustration. We have moved over to a new customer service team.

This is absolutely not the experience we want for any of our customers. We'd like to look into this immediately and make things right. However, we weren’t able to locate your order based on this review alone.

At your earliest convenience, please email us at support@esandrovale.com with your full name and order number so we can investigate the delay and assist you directly.

We appreciate your patience and hope to resolve this for you as soon as possible.

Best regards,
The Esandro Vale Team

Avaliado com 1 de um total de 5 estrelas

⚠️ Warning: Affiliate commissions not paid, no response to emails!

I joined the affiliate program at EsandroVale.com and successfully referred customers — the system recorded the commissions. However, after several weeks, I have not received any payment. I’ve sent multiple emails to their support but have received no response at all.

A website that runs an affiliate program but fails to pay commissions and ignores all support inquiries is unprofessional and shows signs of being a scam.

⚠️ I strongly advise others to stay away or be extremely cautious if you consider partnering with this project, especially as an affiliate.

16 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Would Recommend

I ordered some polos and they all looked great! I’ll be ordering some more for sure. Delivery took about a week maybe a week and a half but it was worth the wait. Would recommend.

22 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Low quality clothing, arrived damaged

Received clothes, eventually, 3 weeks after ordering. Terrible quality and badly damaged. Emailed immediately for return details. That was 2 weeks ago. Now emailed 3 times and no reply. Will be pursuing a refund through my bank. Terrible customer service!

13 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

It’s just SHEIN

Took two weeks to finally arrive and it’s just SHEIN clothing, literally put in a SHEIN bag and sent. Cheap crap that I am sending back because of course nothing fits. I would not recommend them at all.

16 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I like it

I like it, good communication and service they have, I made I mistake in my order and the helped me to fixed it. Third time buying from them and with no issues.

30 de maio de 2025
Avaliação não solicitada

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