The team communicated with me throughout the sale process. They got back to me in good time and kept intouch all the way through. Sadly I had to return the boots in question as they didn’t fit me on t... Ver mais
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Veja o que dizem as avaliações
Ordered 2 KEP hats that weren't in stock yet, however the delivery only took less than 2 weeks which is great as I was initially told it could take over 2 weeks! Which is still fast considering they c... Ver mais
A empresa respondeu
Ordered the hat, came very quick (few days later) in great condition, in a nice box/packaging. Normally ordering from else where they say like a 3-6week wait, I think mine came within like 4 o... Ver mais
Fitting and product (Samshield hat) is lovely, but it took almost 3 months between placing the order at London Olympia and its arrival. We would have bought locally had we realised the delay!
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At Espayo we specialise in sourcing and stocking the best equestrian products in Europe. Many of the brands we carry are exclusive to Espayo Equestrian in the UK.
Informações de contato
The Coterie, B95 5DZ, Henley In arden, Reino Unido
- 01564 314563
- info@espayoequestrian.com
- espayoequestrian.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Super fast delivery
Super fast delivery. We had to email regarding our order as we were worried it might not make it in time. First class customer service who followed through on their promises that our order would arrive on time. Products were as described and well packaged.

Resposta da espayoequestrian.com
My favourite store to buy Cavalleria…
My favourite store to buy Cavalleria Toscana breeches from. Easy to order and quick delivery

Resposta da espayoequestrian.com
Fitting and product (Samshield hat) is…
Fitting and product (Samshield hat) is lovely, but it took almost 3 months between placing the order at London Olympia and its arrival. We would have bought locally had we realised the delay!

Resposta da espayoequestrian.com
Beautiful products
Beautiful products, arrived quickly. Real bonus they had the exact size in stock and available for quick delivery.

Resposta da espayoequestrian.com
Really lovely products and great…
Really lovely products and great customer service

Resposta da espayoequestrian.com
Excellent service
Excellent service, great customer service, will purchase again from them soon x

Resposta da espayoequestrian.com
So far my experience with Espayo but in…
So far my experience with Espayo but in particular “Lauren” has been amazing, my order is on back order to cannot comment on product but the customer service has been fantastic. Very quick to respond and incredibly professional

Resposta da espayoequestrian.com
소비자를 생각하고 진심으로 대합니다 대단히 만족스러운 espayoequestrian
문제 해결에 대한 대처가 너무 바람직해요 소비자의 입장에서 생각하고 배려하여 피드백합니다 만족도 200% 최고예요 영어로 쓰려다 진정성있게 한글로 남기는 게 espayo equestrian을 이용할 다른 한국 사람들에게도 도움이 될 것 같다고 생각되어서요
저는 이 곳을 꼭 다시 이용할 거예요 곧 다가올 여름을 위한 폴로티를 찾게될 때 다시 올게요

Resposta da espayoequestrian.com
Love the product
Love the product! Packing and how affective the delivery was!
Not finished well
It’s a nice helmet and came in the time frame. However for £840, the finish isn’t great. The outer edge of the helmet that goes around your ears and back of your head has a really rough finish and screws are on display. You would have thought for the price there would be at least put a cap or something to cover black screws on display. It’s a real shame as I have a helmet (from a different company) that was £80 and the finish is much better on it. Really disappointed overall.
UPDATE: espayo equestrian have been in touch and asked me to amend my review and will give me a £50 voucher which I have declined. And I quote ‘the areas you’ve highlighted are small’ despite saying my helmet should not arrive with paint missing and white bits already showing through. Also ‘it will not affect the overall effect of the helmet when worn’ so despite their being chips in it, because it still works as a helmet, it’s obviously seems acceptable. And as a retailer they said ‘will not be held responsible for these production tolerances.’Despite myself paying them as the retailer in exchange for a premium product. This isn’t a witch hunt, this is to help other people who don’t have a throw away amount of over £800 for a helmet that doesn’t match the premium price tag. It took me a years to save for this as I suspect with most people. So I would not recommend this retailer they sell the product and take your money but appears the quality (or lack of)the helmet isn’t there problem.

Resposta da espayoequestrian.com
I highly recommend Espayo
I am so impressed with Espayo / their Customer Service is second to none and everyone I have dealt with is very helpful. The selection of products is great considering they are a small company. I would definitely recommend Espayo.

Resposta da espayoequestrian.com
Always a great business to deal with
Always a great business to deal with, quality products and great service

Resposta da espayoequestrian.com
Great customer service
Great customer service, helped find a great fit for my next airvest and came very quickly!
Outstanding customer service!
Customer service and care was outstanding - cannot fault this company at all. I am a first time buyer to the website and most definitely will be back
Arrived promptly and as described!
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