ETA Insurance (ETA Services) Avaliações 1.836

I found the process of contacting and completing my application simple and informative. I chose the bike breakdown cover but will be looking into insurance too for my round Britain cycle. The price was very reasonable and the bike cover exactly what I was looking for.

Back from my motorbike trip to Portugal, didn't need to use the breakdown cover fortunately but it gave me peace of mind.

Been with ETA for years. Had to recently made a claim which Callum helped me through - great service.

Comprehensive cover at affordable prices. We bought a mobility scooter policy. ETA’s policy offered broader coverage and greater protection than any of the cheaper budget alternatives. Very easy to purchase on line and the customer care team are easy to contact and very helpful. Would recommend 100%.

Set my policy in no time.
Quick and easy

My first time using this company to insure my mobility scooters (I also have another policy with them for my electric trike). Very happy with the price of the policy. Had to make a small claim for some accidental damage. Excellent customer service though the whole process, Thank You Callum !!

My first experience using ETA. For my mobility scooter. Very easy to fill the online forms. Certificate came immediately so I could print it of. Very pleased with the whole situation. Thank you..

I have had my insurance with ETA for a while now. They have been great to deal with throughout. Easy to get in touch with and talk to when I was changing bike details. I recently claimed for a rear tyre and insert and it has been a very pleasant dealing. Thanks again ETA for being easy to deal with.

Easy claims for punctures with no form filling, paid out within 24 hours.Really great customer service.excelent competitive prices.Would fully recommend...10 out of 10

Straightforward and self-explanatory. Loved the additional bicycle recovery

Simple forms ,easy to get quote. Excellent value. Didn't speak with them this time but have before and first class service. Willing to cover recumbent folding trike!

Thanks for making the process of bike insurance straight forward and easy. The website is informative and easy to navigate, with excellent customer sservice support.

A really simple online site and help at every stage. Would definitely recommend.

Great company
Responsive to email and on the phone
No issues paying exactly what they said they would.
Had to get in touch with them under unfortunate circumstances and they were really understanding
Special mention to Laure who dealt with my claim and was there to guide me from start to finish

I love this company. They answer the phone instantly and provide the most excellent customer service. They had my details up in seconds and provided a clear and definitive answer to my questions. The insurance itself is extremely competitive and I have no doubt that if I needed to make a claim they would handle it with ease. Thank you ETA

Used ETA previously and returned without hesitation. Very easy to set up policy and communication always excellent.

Mobility scooter insurance

I have just taken out a insurance policy, and must compliment the staff for the excellent way in which they handled my enquiry.well pleased thank you j.fay

Have used ETA for last three years , will be using in the future.

On fri 11th july I broke down in a layby with a flat tyre at 9am. One of the hottest days of the year. I tried some local garages first, then last resort, ETA , having located my insurance information, I phoned. Lady asked few questions, and at the end said, i was uninsured, even though I'm on the policy for 'insurance purposes ', then demanded I pay £120 for rescue. I declined & waited for my husband to come rescue me from his work. The most appalling service, the lack of compassion for a vulnerable person, and over 10 years I've paid into this platinum service & when I needed it I was refused. I haven't even had an apology from ETA for getting it so wrong. If there was zero star rating, you'd have it.

Muller was great. He was empathic and communicative. He always responded to my questions and I felt that he was ‘on my side’ and was doing his best for me. I was very happy with the support and the outcome regarding my claim.