ETA Insurance (ETA Services) Avaliações 1.835

Recently made a claim with ETA after being insured with them since November 2023 at a very reasonable rate. The claim was handled sensitively and with care by Laure. Very positive and transparent process. Would definitley recommend ETA and will be insuring with them in the future.

I had to make a claim because my e-bike was stolen. Communication and clarity was extremely high throughout the whole process. The ETA representative Laure was prompt and clear in all her information and communications. Ive now ordered a new bike and will be on the road again very soon!

Easy to make a claim if your bike is stolen. I had great experience with Tristan Kumm who resolved my case quickly.

Really easy to get cover for my handcycle, the website is clear and you know exactly what cover you have and how much it’ll cost. Peace of mind.

Been with ETA for 3 years now and had to place 2 claims. Always had a great experience. Callum, the agent that worked on my case, was absolutely brilliant, professional and friendly too. He replied to my emails almost straight away and kept me updated on what was happening and I am really happy with the outcome.
To Callum’s manager: give Callum a big fat pay rise!
All in all, 5 stars for ETA. It’s also reasonably priced if you are the frugal type of person.

After doing my research this company head and shoulders above others all transparent tick box for what services you need yearly payment is a bargain .
My bike is a Jorvik tricycle electric assisted pedalling
Great for my knees and great cover and feedback from others 👌🏴󠁧󠁢󠁷󠁬󠁳󠁿🍪👍

Easy to use website, very straightforward and cheap

I think that eta breakdown represents excellent value for money.at twenty four pounds a year it's very affordable. I feel much better about riding my ebike knowing if I have a breakdown I won't have to ride a very heavy Ebike home.

Friendly, helpful and efficient

Very Easy to do online and seems to be best value after searching

Superb! Ease of setting up policy. The policy itself, and the services included.

Just join if you have a bike.

Fluid and straightforward website experience. Very easy to set up a Cycle Rescue policy. Done in a matter of minutes, and with very competitive pricing.

helpfull making my claim. at 72 yrs old this is the 1st. time I have made a ins claim.
they talked me through it and re-embursment has arrived.

Very helpful customer service

Callum was absolutely excellent and I could not rate ETA highly enough. We had thorough and quick communication from start to end of 2 claim, we were able to hire a bike between the waits and Callum was so helpful. Thanks ETA!

Contacted ETA today on line after I cancelled my policy by accident . Very helpful, quick response to put policy back into place. Great customer service thank you

Having received complimentary free insurance with one of the 'leading' insurers of mobility scooters, I was very disappointed to have not had any response from them after 10 days and so I decided to give ETA a try.
Very simple application procedure and the documents were available within 5 minutes via email and £30 cheaper than the full annual price of the above 'leading' company.
Cannot comment of the service regarding any claims, but hopefully it will be as good as those reported by other reviewers.

Got a puncture and had no tools with me, so I called ETA and they got me home safely in under an hour.

Very easy and clear, Im happy to have found good cover for my Mobi Scooters.

A number of my friends have used the bike rescue servicewhich has been trouble free. So I decided it was about time I joined.