Recently made a claim with ETA after being insured with them since November 2023 at a very reasonable rate. The claim was handled sensitively and with care by Laure. Very positive and transparent proc... Ver mais
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Recently made a claim with ETA after being insured with them since November 2023 at a very reasonable rate. The claim was handled sensitively and with care by Laure. Very positive and transparent proc... Ver mais
A empresa respondeu
I had to make a claim because my e-bike was stolen. Communication and clarity was extremely high throughout the whole process. The ETA representative Laure was prompt and clear in all her information... Ver mais
A empresa respondeu
After doing my research this company head and shoulders above others all transparent tick box for what services you need yearly payment is a bargain . My bike is a Jorvik tricycle electric assisted... Ver mais
A empresa respondeu
Excellent and speedy service. I had my front forks and wheel stolen off my e-bike (which was otherwise securely locked). Took photos and gave a report the next day. Helpful service. Yes - you have to... Ver mais
When you buy insurance from the ETA, you get excellent cover and help build a sustainable future for all. We have supported vital environmental projects in Britain and throughout the world for over 35 years. Together, we can do more.
Unit 21, Fulham Broadway Centre, Fulham Road, SW6 1BW, London, Reino Unido
Respondeu a 100% das avaliações negativas
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Excellent Company, professional, caring and understanding. Easy to deal with and nothing was too much trouble. I would Highly Recommend!
Thank you Team ETA!

Resposta da ETA Insurance (ETA Services)
So pleased with the team at ETA, they dealt with the claim very efficiently and timely. Would certainly recommend them to others.

Resposta da ETA Insurance (ETA Services)
It was so easy to set up cover for my e-bike.
I now have peace of mind that my bike is covered should anything untoward happen.
It also includes cycle rescue, which for an e-bike is very helpful.
Well done, ETA !

Resposta da ETA Insurance (ETA Services)
when my mobility scooter broke down and i tried calling them for help i was told they could'nt find me on the systum and would'nt send a brake down truck to help me

Resposta da ETA Insurance (ETA Services)
I have taken out ETA bike insurance on the recommendation of a friend. He used the service recently and told me how pleased he was with it. From his bike breaking down to being taken home, all within 2 hours. £24 a year seems incredible value for this insurance.

Resposta da ETA Insurance (ETA Services)
Very quick and easy to get insurance, policy sent straight to my inbox, no hassle,

Resposta da ETA Insurance (ETA Services)
Very simple to set up. No tech questions, just basic I.D. required. The only annoying thing was the date of birth section. Having to arrow back forty plus years to find the correct date was a bit of a bind, much easier to type it straight in.

Resposta da ETA Insurance (ETA Services)
I had 30 days free comp. cover on buying a Jorvik Trike. I wanted to continue with breakdown recovery only. ETA customer services were very helpful and cover obtained at £24.00 annually.

Resposta da ETA Insurance (ETA Services)
The ETA website was easy to use and the sign-up process was quick
Paul from Enfield

Resposta da ETA Insurance (ETA Services)
Fantastic service after my bikes were stolen from my van. The claim was handled quickly and smoothly, all sorted within two weeks. Everyone I dealt with was really helpful, so I’ve gone ahead and insured my new bikes with them again.

Resposta da ETA Insurance (ETA Services)
This is the first time I’ve used you to insure my new mobility scooter I found you very easy to arrange online and I done a lot of research on other companies which came up a lot more expensive and didn’t cover what you do I would highly recommend you to any body who wants to insure there mobility scooter thanks

Resposta da ETA Insurance (ETA Services)
Very good service no problems and a very good price +++++

Resposta da ETA Insurance (ETA Services)
I couldn't wait to write this review because I had the most amazing experience from ETA Cycle Rescue. I was 18 miles from home and had a flat battery on my e-bike. 30 mins after the initial call and I was picked up by an Uber XL (VW Sharan, all back seats folded down). Also, the ETA helpdesk assistant phoned me a couple of times to make sure I was near or at my final destination, I have never experienced such a heartwarming customer service in my life. To think that ETA has been running for 35 years, you're definitely doing something right and I think it's the customer service that makes you shine. I feel guilty paying only £24 per year when the Uber journey cost £36 and there's unlimited call outs anywhere in the UK, that is the stuff of dreams for only £24 per year! Amazing amazing amazing!

Resposta da ETA Insurance (ETA Services)
Competitive price and great cover for my ebike. Very happy customer.

Resposta da ETA Insurance (ETA Services)
I had a very good experience with the ETA the last time I owned a car and they were my first choice this time. Having personal cover is great as I drive my husband's car from time to time. My only issue is that the website is not always easy to use.

Resposta da ETA Insurance (ETA Services)
The application form was simple enough, but was repeatedly rejected as were a couple of my attempts to make the payment . I tried again today and it worked first time.

Resposta da ETA Insurance (ETA Services)
I've just joined and it was easy and straightforward to do so. I asked a question and had a prompt reply. The policy papers came through almost immediately.
It gives me peace of mind

Resposta da ETA Insurance (ETA Services)
So after paying into the system for 10 years, being let down by your computer glitch, yet I've still not have a refund for poor service, Your incompetent. Perhaps I should get in touch with rogue traders

Resposta da ETA Insurance (ETA Services)
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