My Popham blackouts were delivered on time and the unboxing and the contents were great. I was impressed with the overall packaging and the fact that a shoe horn was placed in the box also deserves to... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
There is not one fault to be found purchasing from Mallet, the delivery is always fast, quality of runners are like none on the market. My go to for purchasing gifts, every single time it has never le... Ver mais
A empresa respondeu
Verschrikkelijk bedrijf. Ik had per ongeluk twee bestellingen geplaatst met 1x een zelfde paar. Foto’s gestuurd, schoenen teruggestuurd en worden niet teruggenomen. Ik heb ze niet gedragen maar... Ver mais
A empresa respondeu
My purchase came earlier then I excpected. The tracking of the package didn’t work so that’s why I was surprised. The shoes, wauw great quality. Nice design, a great combo between casual and sportive... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Mallet is a luxury footwear brand committed to innovative design and exceptional craftsmanship. Founded in 2015 to redefine the luxury trainer market, Mallet combines high-end materials with distinctive style, making aspirational luxury accessible. Rooted in London, Mallet’s designs are inspired by the city’s dynamic culture, with styles named after iconic streets and neighbourhoods. This connection reflects the brand’s journey from its London origins to becoming a recognised leader in modern luxury footwear and clothing.
Informações de contato
London, Reino Unido
- team@mallet.com
- eu.mallet.com
3,8
Muito Bom
73 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta de MALLET (EU)
Thank you Mary for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
Thank you for your continued support.
Have a lovely rest of your day and look forward to dealing with you again in the near future.
Mallet
The material is terrible....
The material is terrible..... less than a week of use.....i need my money back please ...
7 de julho de 2025
Resposta de MALLET (EU)
Thank you Edwin for taking the time to provide us with your feedback and we are saddened to hear what has happened.
I can see you only emailed the team today and we have asked for more images. If you can kindly provide these, we can continue to help you.
Wishing you a lovely rest of the day,
Mallet
Never received package no response to…
Never received package no response to emails detailing missing package
No refund
1 de julho de 2025
Resposta de MALLET (EU)
Thank you for taking the time to provide us with your feedback and we are saddened to hear what has happened.
The team have been emailing you but I am not sure you are receiving our replies? Please check your spam. If not, please DM us on facebook and the team will discuss on there.
The package was delivered on 10th July with the GPS at your exact location.
EDIT: An investigation is ongoing with DPD regarding your parcel as the information you provided differs to what we was provided. We couldn't refund you due to the chargeback that you placed on your order. I believe this has now been resolved.
Have a lovely rest of your day!
Mallet
Resposta de MALLET (EU)
Thank you Sandra for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
Thank you for your continued support.
Have a lovely rest of your day and look forward to dealing with you again in the near future.
Mallet
Resposta de MALLET (EU)
Thank you Massimo for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
Thank you for your continued support.
Have a lovely rest of your day and look forward to dealing with you again in the near future.
Mallet
Trainers are not what I had in mind…
Trainers are not what I had in mind absolutely 100 times better look fantastic so comfortable my son even taught they where cool looking.
7 de julho de 2025
Resposta de MALLET (EU)
Thank you Chris for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
These kind of surprises are the best! We are also happy they got your son's approval!
Thank you for your continued support.
Have a lovely rest of your day and look forward to dealing with you again in the near future.
Mallet
There is not one fault to be found…
There is not one fault to be found purchasing from Mallet, the delivery is always fast, quality of runners are like none on the market. My go to for purchasing gifts, every single time it has never let down
26 de junho de 2025
Resposta de MALLET (EU)
Thank you for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
We hope you enjoy the rest of your day and look forward to dealing with you again in the near future.
Mallet
I find it REALLY irritating when a…
I find it REALLY irritating when a business makes it difficult to unsubscribe from an overbearing number of emails.
Sorry, I expected there was an agreement where this had to be available.
If there is a place to unsubscribe I can’t find it.
Therefore if you read this
UNSUBSCRIBE ME
29 de junho de 2025
Avaliação não solicitada
Resposta de MALLET (EU)
Thank you Chris for taking the time to provide us with your valuable feedback and I am sorry that you are receiving too many marketing emails. You are more than welcome to unsubscribe yourself by clicking the link at the bottom of one of the emails. If not, please email team@mallet.com and we will remove you from our mailing list.
We look forward to to hearing from you soon,
Mallet
Resposta de MALLET (EU)
Thank you Ozlem for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
We hope you enjoy the rest of your day and look forward to dealing with you again in the near future.
Mallet
Resposta de MALLET (EU)
Thank you Enny for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
We hope you enjoy the rest of your day and look forward to dealing with you again in the near future.
Mallet
Resposta de MALLET (EU)
Thank you Dylan for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
We hope you enjoy the rest of your day and look forward to dealing with you again in the near future.
Mallet
Nice and good quality
5 de junho de 2025
Resposta de MALLET (EU)
Thank you for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
We hope you enjoy the rest of your day and look forward to dealing with you again in the near future.
Mallet
Très correct
Bon produit, livré dans un délais très court , un emballage de luxe, des modèles de chaussures hors du commun…!!
5 de junho de 2025
Resposta de MALLET (EU)
Thank you for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
We hope you enjoy the rest of your day and look forward to dealing with you again in the near future.
Mallet
Resposta de MALLET (EU)
Thank you for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
We hope you enjoy the rest of your day and look forward to dealing with you again in the near future.
Mallet
My Popham blackouts were delivered on…
My Popham blackouts were delivered on time and the unboxing and the contents were great. I was impressed with the overall packaging and the fact that a shoe horn was placed in the box also deserves top marks. Plus some extra laces. Will definitely 👍 checkout other Mallet items.
15 de maio de 2025
Resposta de MALLET (EU)
Thank you for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
We hope you enjoy the rest of your day and look forward to dealing with you again in the near future.
Mallet
Fast delivery great shoes
30 de abril de 2025
Resposta de MALLET (EU)
Thank you for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
We hope you enjoy the rest of your day and look forward to dealing with you again in the near future.
Mallet
You are the best!
11 de abril de 2025
Resposta de MALLET (EU)
Thank you for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
We hope you enjoy the rest of your day and look forward to dealing with you again in the near future.
Mallet
Fantastic service and the most…
Fantastic service and the most comfortable sneakers I have ever worn…look pretty cool too 😉
22 de abril de 2025
Resposta de MALLET (EU)
Thank you for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
We hope you enjoy the rest of your day and look forward to dealing with you again in the near future.
Mallet
After 12 days of payment the shoes are…
After 12 days of payment the shoes are not delivered yet and they do not know what is going on!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
14 de abril de 2025
Resposta de MALLET (EU)
Thank you for taking the time to provide us with your feedback and we are saddened to hear what has happened.
With all EU orders, it does depend on the country and location on how long the courier can take to deliver. I can see you have been liaising with the Customer Service department who explained that whilst we appreciate the delivery was a little longer than expected, we have no control over how long the courier can take. The warehouse reached out to the shipping team to find out when this will be delivered which was followed up in an email to you the same day.
I have looked at the tracking and can see this has now been delivered so I hope you are pleased with your new purchase!
Have a lovely rest of your day!
Mallet
Resposta de MALLET (EU)
Thank you for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
We hope you enjoy the rest of your day and look forward to dealing with you again in the near future.
Mallet
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