Es war einfach zu buchen. Man muss natürlich rechtzeitig buchen, damit die Aktivierung auch rechtzeitig möglich ist. Außerdem steht es deutlich da, das man ein Apo abschließt und wenn man dann nicht... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Was heel handig om een digitaal vignet voor 10 dagen te kopen. Werkt ook perfect in Oostenrijk. Wat ze er niet bijzetten is dat je automatisch een maandelijks abonnement afsluit en er dus maandel... Ver mais
A empresa respondeu
Buchung super schnell und einfach, ob 10-Tages Vignette oder Flatrate. Problem mit der Kündigung durch den Online-Service schnell und freundlich geklärt. Jederzeit und einfach kündbar.
Super schnell und einfach, allerdings nicht direkt klar welches Produkt man kaufen muss und ob man automatisch ein Abo hat wenn man nicht kündigt, lässt sich aber bestimmt herausfinden.
Detalhes da empresa
Escrito pela empresa
Ihre zentrale Platform für digitale Vignetten und Mautprodukte in Europa.
Informações de contato
Hohenstaufenring 62, 50674, Köln, Alemanha
- info@europamaut.com
- europamaut.com
4,5
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
They put something called flat rate and…
They put something called flat rate and charge on a recurring monthly basis. I have seen this getting mistaken with multiple people. I realized it 3 months later in my charges. I know of people realising it a year later.
3 de outubro de 2026
Avaliação não solicitada
Resposta da Europamaut.com
Thank you for your message, Arjun.
To clarify: The vignette Flatrate is charged monthly and allows activating vignettes in several countries without an extra fee each time. This is mentioned multiple times during the ordering process. We apologize if this was missed during checkout, especially when purchasing on the go. We have requested some additional information about your order so that we can look into your concern as well as possible.
You can end the Flatrate at any time with immediate effect via the "Manage Flatrate" quicklink in the footer of our website or in your order overview. We will review your payments and arrange refunds where appropriate. Please contact us at support@europamaut.com.
Kind regards,
Lena – Customer Care Manager
So schnell und unkompliziert
So schnell und unkompliziert
3 de outubro de 2026
Avaliação não solicitada
Svært at gennemskue man binder sig…
Svært at gennemskue man binder sig således at man betaler 3 gange for en 10 dages vignette
7 de agosto de 2026
Avaliação não solicitada
Resposta da Europamaut.com
Thank you for your feedback, Jesper.
In short: The vignette Flatrate runs monthly and includes multiple activations without an extra fee each time, which is why further charges can follow after the first vignette. This is mentioned multiple times during and after the ordering process, and we are sorry if it was not clear enough in your case. We have requested some additional information about your order so that we can help you as well as possible.
You can end the Flatrate at any time with immediate effect in your order overview or via the "Manage Flatrate" quicklink in the footer of our website. If you contact us at support@europamaut.com, we will gladly cancel it for you and review your payments for refunds where appropriate.
Kind regards,
Lena – Customer Care Manager
Guter Ablauf
3 de outubro de 2026
Avaliação não solicitada
Jedem sollte bewust sein das er hier…
Jedem sollte bewust sein das er hier ein ABO abschließt. Auf der Webseite wird das wohl mit Kalkül verschleiert.
3 de outubro de 2026
Avaliação não solicitada
Resposta da Europamaut.com
Vielen Dank für Ihre Nachricht, Herr Fabich.
Kurz zur Einordnung: Die Europamaut-Flatrate wird monatlich abgerechnet und ermöglicht die Aktivierung von Vignetten in mehreren Ländern ohne Zusatzkosten pro Aktivierung. Im Bestellprozess weisen wir an mehreren Stellen darauf hin, dass es sich um eine monatliche Flatrate handelt. Falls dies bei Ihrer Buchung dennoch übersehen wurde, bitten wir um Entschuldigung.
Sie können die Flatrate jederzeit mit sofortiger Wirkung in Ihrer Bestellübersicht beenden. Damit wir Ihr Anliegen bestmöglich bearbeiten können, haben wir zusätzliche Informationen zu Ihrer Bestellung angefordert. Gerne prüfen wir Ihren Fall im Hinblick auf Rückerstattungen. Kontaktieren Sie uns dazu via support@europamaut.com.
Herzliche Grüße
Lena – Customer Care Managerin
SCAM!!!!
SCAM!!!!! i bought one vignette and they made it a monthly subscription without my knowledge.
18 de junho de 2026
Avaliação não solicitada
Resposta da Europamaut.com
Thank you for your message.
For context: The Europamaut Flatrate is charged monthly and allows vignette activations in multiple countries (Austria, Czechia, Slovenia, Romania, Switzerland, Slovakia, Hungary and Bulgaria) without an extra fee each time. This is mentioned multiple times during the ordering process. We are sorry this was not clearer for you.
We have requested additional information about your order so that we can look into your case as well as possible. You can end the Flatrate at any time with immediate effect via your order overview. Feel free to contact us at support@europamaut.com, we will gladly review your payments and arrange refunds where appropriate.
Kind regards,
Lena – Customer Care Manager
Unkompliziert
2 de outubro de 2026
Avaliação não solicitada
Je denkt dat je 1 vignet afsluit maar…
Je denkt dat je 1 vignet afsluit maar je sluit het voor een half jaar af. Pas op met dit bedrijf!!! Deugen niet!
2 de outubro de 2026
Avaliação não solicitada
Resposta da Europamaut.com
Thank you for your message, Maarten.
To clarify: The Europamaut Flatrate is charged monthly and allows vignette activations in multiple countries (Austria, Czechia, Slovenia, Romania, Switzerland, Slovakia, Hungary and Bulgaria) without an extra fee each time. This is mentioned multiple times during the ordering process. We apologize if this was missed during checkout, especially when purchasing on the go.
We have requested some additional information about your order so that we can help you as well as possible. You can end the Flatrate at any time in your order overview, without a notice period. If you contact us at support@europamaut.com, we will gladly review your case with regard to refunds.
Kind regards,
Lena – Customer Care Manager
Sehr schnell
2 de outubro de 2026
Avaliação não solicitada
Resposta da Europamaut.com
Vielen Dank für Ihre Nachricht, Joerg.
Es tut uns leid, dass Sie diesen Eindruck gewonnen haben. Damit wir Ihr Anliegen bestmöglich nachvollziehen können, haben wir zusätzliche Informationen zu Ihrer Bestellung angefordert.
Gerne können Sie sich auch direkt bei uns melden: Schreiben Sie uns bitte an support@europamaut.com. Wir prüfen Ihren Fall gerne im Hinblick auf Rückerstattungen und kümmern uns zeitnah um Ihre Anfrage.
Herzliche Grüße
Lena – Customer Care Managerin
Es war nicht zu erkennen dass es sich…
Es war nicht zu erkennen dass es sich um eine Flazreate handelt wieder mal typisch Österreich Abzocker!!!!!!
2 de outubro de 2026
Avaliação não solicitada
Resposta da Europamaut.com
Vielen Dank für Ihre Nachricht, Christian.
Zur Klarstellung: Die Europamaut-Flatrate wird monatlich abgerechnet und ermöglicht mehrere Aktivierungen in mehreren Ländern (Österreich, Tschechien, Slowenien, Rumänien, Schweiz, Slowakei, Ungarn und Bulgarien) ohne Zusatzkosten. Im Bestellprozess weisen wir an mehreren Stellen darauf hin, dass es sich um eine monatliche Flatrate handelt. Es tut uns leid, wenn dies bei Ihrer Buchung dennoch übersehen wurde.
Um Ihr Anliegen bestmöglich bearbeiten zu können, haben wir zusätzliche Informationen zu Ihrer Bestellung angefordert. Sie können die Flatrate jederzeit mit sofortiger Wirkung über Ihre Bestellübersicht beenden. Wir prüfen Ihren Fall gerne im Hinblick auf Rückerstattungen. Kontaktieren Sie uns dazu via support@europamaut.com.
Herzliche Grüße
Lena – Customer Care Managerin
Gut sehr gut
2 de outubro de 2026
Avaliação não solicitada
Jeg købte en vignette til Østrig på vej…
Jeg købte en vignette til Østrig på vej hjem fra ferie i sommers. Hjemmesiden skrev der var en serverfejl så jeg fik aldrig en bekræftelse på min bestilling af vignetten. Vi måtte derfor købe en fysisk vignette på en tankstation. Efterfølgerne bliver der trukket flere beløb på min konto,
og i dag har jeg så fundet ud af der er blevet oprettet et abonnement til mig på noget jeg aldrig har bestilt. Det er noget svindel!
12 de julho de 2026
Avaliação não solicitada
Resposta da Europamaut.com
Thank you for your message, Christan.
To clarify: The Europamaut Flatrate is charged monthly and allows vignette activations in several countries without an extra fee each time. We are sorry to hear about the server error during your order and that you did not receive a confirmation. We have requested additional information about your order so that we can look into your case as best as possible.
You can end the Flatrate at any time in your order overview. You are also welcome to contact us at support@europamaut.com. We will review your payments and arrange refunds where appropriate.
Kind regards,
Lena – Customer Care Manager
Tacito Rinnovo
Non si capisce da subito che il servizio verrà addebitato in maniera ricorrente (tacito rinnovo)
2 de outubro de 2026
Avaliação não solicitada
Resposta da Europamaut.com
Thank you for sharing your experience, Andrea.
In short: The Europamaut Flatrate is charged monthly and includes multiple activations without an extra fee each time. This is mentioned multiple times during the ordering process. We apologize if this was not clear enough at checkout. To be able to assist you as well as possible, we have requested additional information about your order.
You can end the Flatrate at any time with immediate effect via the "Manage Flatrate" quicklink in the footer of our website. You are also welcome to reach out to us at support@europamaut.com, we are happy to assist you with the cancellation.
Kind regards,
Lena – Customer Care Manager
Abbonamento mensile attivato senza il…
Abbonamento mensile attivato senza il mio consenso
2 de outubro de 2026
Avaliação não solicitada
Resposta da Europamaut.com
Thank you for your message, Riccardo.
For context: The Europamaut Flatrate runs monthly and allows multiple activations without an extra fee each time. This is mentioned multiple times during the ordering process, and we are sorry if it was missed during your purchase. We have requested additional information about your order so that we can look into your concern properly.
You can cancel the Flatrate at any time with immediate effect via the "Manage Flatrate" quicklink in the footer of our website. You can also contact us at support@europamaut.com and we will support you with the cancellation. We will review your payments and arrange refunds where appropriate.
Kind regards,
Lena – Customer Care Manager
I bought one time ticket and you charge…
I bought one time ticket and you charge me monthly for a past 10 months. TOTAL: 128 EUR.
Shame on you!!!!!!
FRAUD!!!!
FRAUD!!!!
That is not the way to run a busieness.
One more time: SHAME ON YOU!
6 de janeiro de 2026
Avaliação não solicitada
Resposta da Europamaut.com
Thank you for your message, Mate.
To summarize briefly: The Europamaut Flatrate is charged monthly and allows multiple activations without an extra fee each time. We are sorry that further charges continued and that this was not clear to you. To understand your case better, we have requested additional information about your order.
You can end the Flatrate at any time in your order overview. If you have not done so yet, please contact us at support@europamaut.com. We will review your payments and arrange refunds where appropriate.
Kind regards,
Lena – Customer Care Manager
Sehr praktisch unf einfach
2 de outubro de 2026
Avaliação não solicitada
I have just bought a monthy ticket for…
I have just bought a monthy ticket for austria. And today i realized thet from may they have charged me every month! Missleading and unfair company
2 de outubro de 2026
Avaliação não solicitada
Resposta da Europamaut.com
Thank you for your message, Nimród.
For context: The vignette Flatrate is charged monthly and allows multiple activations without an extra fee each time. We apologize if this was missed during checkout, especially when purchasing on the go.
To be able to look into your case, we have requested additional information about your order via Trustpilot. You can also write to us at support@europamaut.com. We do require some info about your order to be able to find it. This can be the email address with which you placed the order, your license plate, or your order number. You can end the Flatrate at any time with immediate effect via the "Manage Flatrate" quicklink in the footer of our website, and we are happy to assist you with the cancellation. We will review your payments and arrange refunds where appropriate.
Kind regards,
Lena – Customer Care Manager
waste of time,still had to pay at toll…
waste of time,still had to pay at toll booths
and the keep taking money from my card even though the trip is over
cannot get to contact
2 de outubro de 2026
Avaliação não solicitada
Resposta da Europamaut.com
Thank you for your message, Edward.
To clarify: The vignette Flatrate is charged monthly and allows multiple activations without an extra fee each time. We are sorry that further charges continued and that you could not get in touch with us.
We have requested additional information about your order via Trustpilot so that we can look into your case as best as possible. You can also reach us at support@europamaut.com. We do require some info about your order to be able to find it. This can be the email address with which you placed the order, your license plate, or your order number. You can end the Flatrate at any time with immediate effect via the "Manage Flatrate" quicklink in the footer of our website, and we are happy to assist you with the cancellation. We will review your payments and arrange refunds where appropriate.
Kind regards,
Lena – Customer Care Manager
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