Euspares Avaliações 

152
•
O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Lots of negative comments on here but to be fair - I ordered parts on the 6th June and I received them on the 10th. - parts where 50% cheaper than what JLR where asking. I did check with the original... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

uses a .co.uk domain name but parts are shipped slowly from germany. You should notify your customers before purchase otherwise they may end up with customs fees to pay. Edit: Yet another German... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

After the purchase we had a problem with shipping.Through emails sent I responded to Mitch Thompson, Jane Thompson, Thomas Anderson, Lola Johnson, Kevin Frost and finally Mary Croft who at last respon... Ver mais

Avaliado com 5 de um total de 5 estrelas

My Honda mirror arrived quite quickly, well package. Excellent service and product. Don’t be put off by the fact that it is shipped from Germany , probably took the same amount of time ( 4 days )as o... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Veículos e Transporte

Escrito pela empresa

ⒺⓊ Spare parts order cheaper online │ High quality original and identical auto parts with free delivery over £140 │ Go to SHOP!


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

152 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,8

Todas as avaliações

(152)

4 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Spring for orlando

Excellent company would highly recommend

13 de julho de 2022
logotipo da Euspares

Resposta da Euspares

Hi Steven!

Thank you very much for the kind words. Please, feel free to contact us if you have any questions.

Best regards,
Euspares Team

Avaliado com 5 de um total de 5 estrelas

Great quality and good price

Took a while but got here in one piece and saved me about £70 on the item

8 de julho de 2022
logotipo da Euspares

Resposta da Euspares

Hi Mark Clark!
Thanks for your feedback!
Glad to be of service.
Best regards,
Euspares team

Avaliado com 5 de um total de 5 estrelas

Worked well for me !!

Lots of negative comments on here but to be fair - I ordered parts on the 6th June and I received them on the 10th. - parts where 50% cheaper than what JLR where asking. I did check with the original manufacturers part number before ordering so new exactly what I needed. Its very important to know your car model MY as parts can differ between years

10 de junho de 2022
Avaliação não solicitada
logotipo da Euspares

Resposta da Euspares

Hello!

Thank you very much for your kind words.
We will continue to delight you with high-quality service.

Best regards,
Euspares team

Avaliado com 5 de um total de 5 estrelas

Parts look very good quality and really…

Parts look very good quality and really quick delivery excellent communication couldn't fault EUspares

9 de junho de 2022
logotipo da Euspares

Resposta da Euspares

Dear Mr Michael Harding,

Thank you for your kind words and appreciation of the quality of our work.
Your feedback - is the best reward for us.
We are looking forward to seeing you in our online store.

Best regards,
Euspares Team.

Avaliado com 1 de um total de 5 estrelas

Painfully slow delivery

Painfully slow delivery. As everyone else suggests here, only use this company if you are willing to wait for your car parts (something most people aren't able to predict). Our order was placed on 01 May 2022 and is yet to arrive in the U.K. so far as we can see. This is entirely unclear on the website and the company should make it clear that although the items are despatched within a few days, that is not in local territory (presumably from the Continent / E.U.) therefore it will take weeks rather than days to receive the delivery. Nightmare. Will update once package arrives. Would not have a problem if the company was clear and set-out this before purchase.

Update; products arrived some 11 days later. Not too bad considering weekends and bank holidays but still, not the 2-3 days the site alludes to. HOWEVER, I ordered a matching pair of Left/Right parts (track rod ends) and they've sent two different ones. Both fit and work, but are not the same. One has grease nipple and castellated nut but the other appears a cheaper version. Not great at all and now knowing how expensive returns to the EU would be, its fair to say I won't use the company again. AVOID.

11 de maio de 2022
Avaliação não solicitada
logotipo da Euspares

Resposta da Euspares

Dear Messrs Ramshaw,
We bring you our sincerest apologies for the inconvenience caused.
All the information about our company is public https://www.euspares.co.uk/company
Please, contact us at trust@euspares.co.uk and provide us with order details.
Our Quality Control team will check the information and answer your questions.
Best Regards,
Your Euspares Team

Avaliado com 1 de um total de 5 estrelas

Avoid like the Plague

Avoid like the Plague; you will in fact be dealing with the nightmare company AUTODOC AG based in Berlin!

THEY HAVE A ONE STAR RATING IN GERMANY!

9 de maio de 2022
logotipo da Euspares

Resposta da Euspares

Dear Barrie,
We are sorry for any inconvenience caused.
Please contact us on trust@euspares.co.uk in order to specify issue occurred and we will help you.
Best regards,
Euspares Team

Avaliado com 1 de um total de 5 estrelas

uses a .co.uk domain name but parts are…

uses a .co.uk domain name but parts are shipped slowly from germany. You should notify your customers before purchase otherwise they may end up with customs fees to pay.

Edit:
Yet another German autodoc sub company using this method of a uk domain name.
The link provided by EU spares below does not state where products are shipped from.
This information should be on the product pages and checkout page.

4 de maio de 2022
logotipo da Euspares

Resposta da Euspares

Dear Customer,
All the information about us is public https://www.euspares.co.uk/company
Please, contact us at trust@euspares.co.uk and provide us with order details.
Our Quality Control team will check the information and answer your questions.
Best Regards,
Your Euspares Team.

Avaliado com 5 de um total de 5 estrelas

Good quality OEM spares for my Jaguar…

Good quality OEM spares for my Jaguar XJ.
Good price and trouble free delivery to Spain

8 de abril de 2022
logotipo da Euspares

Resposta da Euspares

Hi Ian !

Thank you for your feedback. We are very happy to know that we were able to surprise and please you!

Best regards,
Euspares team

Avaliado com 1 de um total de 5 estrelas

This is a company that will not accept responsibility

This is a company that will not accept any responsibility.
They sold me a defective oil filter that after three months of operation exploded and destroyed the turbo of the car and damage the crank shaft total damage 5,000 euros. They offer me 10 euros for the cost of filter.
Their products are garbage all they care is make money.
18/2/2022...Your response is not sincere you caused 5,000 euros damage and you think the 10 euros compensation will solve the problem.
You need to stop selling defective products and be ready to pay consequencial compenstaion when the products are defective

17 de fevereiro de 2022
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Resposta da Euspares

Hi Paul !

It is unfortunate that such a situation has arisen. But we are ready to help you. Feel free to contact us on trust@euspares.co.uk, and we will send a claim to manufacturer.

Best regards,
Euspares team

Avaliado com 4 de um total de 5 estrelas

DECENT REPLACEMENT AT GOOD PRICE BUT…

DECENT REPLACEMENT AT GOOD PRICE BUT MIRROR REPLACEMENTS WAS FOR A LEFT HAND DRIVE MODEL.

31 de dezembro de 2021
logotipo da Euspares

Resposta da Euspares

Dear Michael Anthony,
Thank you for your positive feedback.
Please be informed that our quality control manager will look into the issue that occurred and get back to you in the shortest terms.
Best Regards,
Your EusparesTeam.

Avaliado com 5 de um total de 5 estrelas

Smart car brake pads/shoes

Order both front amd rear brake pads/shoes for my 2003 Smart 450. They arrived promptly and were a straight swap for the old ones. Very reasonable price for a well known make, Brembo. Would use this company again in the future.

31 de dezembro de 2021
logotipo da Euspares

Resposta da Euspares

Hi, Stephen!

Thank you for choosing us. We do our best in order to meet your expectations! Hope you stay among our regular clients for long time!

Best regards,
Your Euspares Team

Avaliado com 5 de um total de 5 estrelas

Good Parts Selection and Fast EU delivery

A wide selection of new spare parts and good service. I ordered an electric window motor assembly to be sent to Spain, but using the UK site in English. The part was dispatched from Germany so no issues with customs compared to buying from the UK.

31 de dezembro de 2021
logotipo da Euspares

Resposta da Euspares

Dear Dr. Ian Kuah,

Please, accept our gratitude for your feedback and attention to our work.
We are happy to know that you have had a positive experience of cooperation with us.
We wish you good luck on any road.

Best regards,
Your Euspares Team.

Avaliado com 5 de um total de 5 estrelas

Excellent service.

7 de dezembro de 2021
logotipo da Euspares

Resposta da Euspares

Dear David,

We really appreciate you taking the time to leave us a 5 star review, thank you.

Best Regards,
EUSpares Team

Avaliado com 5 de um total de 5 estrelas

Decent Delivery Time

I needed a replacement front grille after an incident with a deer! Euspares had the best price amongst the very few suppliers that stocked the Dacia grille that I needed. The grille wasn't too badly damaged so I wasn't in too much of a hurry for the replacement. Due to some of the reviews on here I was expecting to have to wait around a month (which I wasn't bothered about). It arrived ten days after ordering which I think is pretty decent for shipping from Europe taking Covid and the Brexit farce into consideration. The part also fitted well!

24 de novembro de 2021
Avaliação não solicitada
logotipo da Euspares

Resposta da Euspares

Dear Customer,

Thank you for your kind words and appreciation of the quality of our work.
Your feedback - is the best reward for us.
We are looking forward to seeing you in our online store.

Best regards,
Your Euspares Team.

Avaliado com 5 de um total de 5 estrelas

Very helpful staff

Very helpful staff, excellent product and excellent value for money

18 de novembro de 2021
logotipo da Euspares

Resposta da Euspares

Dear Laurence Armstrong,
Thank you for your kind feedback.
We're happy to be of a great service for you.

Best regards,
Euspares team

Avaliado com 5 de um total de 5 estrelas

Great service

29 de outubro de 2021
logotipo da Euspares

Resposta da Euspares

Dear Mr Wood,
Thank you for your kind feedback.
We're happy to know you're satisfied with our services.

Best regards,
Euspares team

Avaliado com 5 de um total de 5 estrelas

top class

top class best ever

10 de setembro de 2021
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Resposta da Euspares

Dear Brien Pat,

Thank you for your kind words.
Your feedback - is the best reward for us.
We are looking forward to seeing you in our online store.

Best regards,
Euspares Team

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, delivery and support.

10 de setembro de 2021
logotipo da Euspares

Resposta da Euspares

Dear Gerry,
Thank you for your kind feedback.
We're happy to know you're satisfied with our services.

Best regards,
Euspares team

Avaliado com 5 de um total de 5 estrelas

Good product

Good product, good seller.

7 de setembro de 2021
logotipo da Euspares

Resposta da Euspares

Dear Robert Viruez,

Thank you very much for your kind words.
We will continue to delight you with high-quality service.

Best regards,
Euspares team

Avaliado com 1 de um total de 5 estrelas

They sent the wrong parts of a totally…

They sent the wrong parts of a totally different car and when I got In touch they asked me to return the parts but it was going to cot me more than the parts were worth to do this. They should send postage labels and pay the packaging. Not a good company to trade with I’m out of pocket and would not recommend anyone to buy from them.

25 de agosto de 2021
logotipo da Euspares

Resposta da Euspares

Dear Mark Goldwater,
We are sorry that your purchasing experience wasn't perfect this time.
Your case has been transferred to the quality control department and will be considered as soon as possible.
Best regards,
Euspares team

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