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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I tried the Evensky Lumo+ but it wasn’t what I needed.Shahroz in customer service was very helpful and answered all of my questions in helping me with the return. Great customer service!

Avaliado com 5 de um total de 5 estrelas

Got their new Lumo+ for 2025. Speechless with the results. Never did I think that i'd actually see results with a handheld device - the kind that I only imagined would materialize after spending thous... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ordered it. It's only been three weeks but I'm already starting to see benefits to my skin. Its definitely looking more health, although I think it's still too early to tell what the long term benefit... Ver mais

Avaliado com 1 de um total de 5 estrelas

The expensive Lumo device damaged my skin. After a year of consistent use I have 2 dime sized concave holes on my cheeks, where I focused treatment. I only noticed the damage after I stopped using the... Ver mais

4,0

Muito Bom

O TrustScore é 4 de um total de 5

88 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,0

Todas as avaliações

(88)

27 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

HAPPY AS CAN BE!

I write this as an extremely happy 'ol lady! I am one for being very averse to making online purchases but a lady in my book club had picked up one of their new devices and couldn't stop staying nice things about it. I went right ahead and ordered one too and oh boy am I glad. I actually bought their venus & luma bundle that was on sale. It's not month 8 and aren't I one happy old pensioner who, beside being on fixed-income and thus being unable to go to any expensive spa close to my home, am also - you guessed it! - got more and more wrinkles with every passing year. What these devices have done for me is not only make me trust new technologies more but helped my daughter who herself is 53 now comment on my appearance and how my neck is looking a whole lot tighter. Therefore, having benefited beyond expectations for how much I paid and in the 8 month period which I don't think is a lot for what I have experienced, I have nothing but nice things to say about the evenskyn company.

30 de agosto de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very dubious Company

Very dubious Company! It took 9 days to receive the LUMO with a huge customs bill. We refused it at the door and it was returned to the Uk depot. I started talking to a Veronica M, the rep who first told me the cost of returns to be deducted from the refund would be £157, so I asked for proof! Then so said the shipping fees would be £57 !!!! It took her weeks to finally authorise DHL to return the item after a lot of my pushing! Six weeks later the item was delivered on 12th July. I emailed on 28th July asking why I wasn't refunded. She said they hadn't received it. I filed a dispute against the company for a refund. They didn't respond. The funny thing is said they had refunded, but the case had stopped the refund. She asked me to cancel the case several times. Then she said it'd gone to the Manager and it would take weeks for a refund! The reason being is they DO NOT RESPOND TO PAYPAL REGARDING REFUNDS, THEY DO NOT WANT YOU TO RETURN THE ITEMS, THEY WILL NOT ASSIST YOU IN ANY WAY. THEY WILL DO ANYTHING NOT TO REFUND YOU. We should not believe the hype, its illusion!

11 de agosto de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Not worth the price, hardly any improvement

I bought the LUMO in November 2021 with high expectations, given the claims they make. I was really excited about using the RF for tightening and the microcurrent for toning my face.
Unfortunately, after using it religiously twice a week for the last 7 months, I can say that it does not deliver on its promises. Considering the high price tag (cost me over AUD$700), I am quite disappointed.
The device feels like it's well and strongly built, the ION cleaning function works great; the microcurrent is way too strong, I cannot use over 2 or 3 (out of 5 levels); the RF is very disappointing, it hardly gets hot. The bottom line is though that I don't see any tightening or lifting on the "problem areas", such as jaw lines, marionette lines and forehead expression lines. Not good enough for the price they charge and what they claim, unfortunately.
I will say that it does give a vague sense of plumpness.
I am a 50yo females with no wrinkles, just some early sign of sagging.

15 de junho de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I’ve given this company one star…

I’ve given this company one star because there’s no lower rating than this. I’ve ordered the Lumo and Venus bundle on 15 April 2022 and today is 20 May and I still have not got my order. Customer service are saying one thing and then other. Not responding to my queries now. I’m asking them for refund but nobody answers my email. The items I’ve ordered are really expensive. The ads about them are promising. But unfortunately the service is bad bad. I’m still waiting for their response.

20 de maio de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Should have been warned !!!

I ordered the Lumo & Venus and it said free shipping. Fedex has just contacted me to say I need to pay £116 before they can deliver it for the shipment airways bill. The company should have warned me about that. If I had known that I wouldn’t have bought it as it makes it just too expensive. I now run the risk of it being lost in customs or pay it & then return it for a refund, but I will then need to pay the return costs. Something to consider before buying.

4 de fevereiro de 2022
Avaliação não solicitada

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