Evesons Fuels Avaliações 

382
•
O TrustScore é 3.5 de um total de 5

3,7

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Would you believe it, just as I thought, I’ve had a request for payment. This is the most incompetent company I have ever dealt with. I have tried to pay but like every other request/phone call it fal... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Website is easy to use. Price was competitive. Advised of day of delivery the day before. Driver polite and filling of tank was quick. Would be good to have delivery time of am or pm.

Avaliado com 5 de um total de 5 estrelas

We have used Evesons for over ten years now and have never had a problem with them. They are polite, helpful and always deliver within a few days of ordering. We don’t have to be home, they just deal... Ver mais

Avaliado com 5 de um total de 5 estrelas

The delivery was a day late owing to the tanker needing repair. I did phone to enquire why it hadn’t come and was immediately told the reason. No excuses. Then they sent both an email and phoned to... Ver mais

Detalhes da empresa

  1. Distribuidor de Combustível

Informação fornecida por fontes externas variadas

Over 40 years experience of delivering oil for household and commercial use. Delivering in Warwickshire, Hampshire, Worcestershire, West Sussex and Southampton.


Informações de contato

3,7

Bom

O TrustScore é 3.5 de um total de 5

382 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 84% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,7

Todas as avaliações

(382)

47 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 3 de um total de 5 estrelas

On line ordering is a great way…

On line ordering is a great way forward. I was offered 5% ??2p off a litre. Did I get it?? Invoice makes no mention???

1 de abril de 2024
logotipo da Evesons Fuels

Resposta da Evesons Fuels

Good afternoon,

Thanks for getting in touch.

Can you email feedback@evesons.co.uk with some details and I'll check your order? If the discount has not been applied then I'll look into getting it credited to your account or refunded.

We will need your account number and/or delivery address for the order.

Thank you.

Kind regards,
Andy

Avaliado com 2 de um total de 5 estrelas

communication

Hi
Thank you for the survey... The main issue I had was that I had no confirmation of the order from your website via email. So I didn't know if the order was placed or if it was placed when it was coming.. I received a phone call from the driver on the day of delivery luckily I was in. Hope this helps.

5 de fevereiro de 2024
logotipo da Evesons Fuels

Resposta da Evesons Fuels

Good afternoon,

Thank you for the feedback - I'll ask the team to check the email notifications to see if there is anything blocking them.

I'm sorry to hear you did not receive this confirmation and glad to hear the delivery was successful.

Kind regards,
Andy

Avaliado com 5 de um total de 5 estrelas

EXCELLENT SERVICE

The delivery was a day late owing to the tanker needing repair. I did phone to enquire why it hadn’t come and was immediately told the reason. No excuses. Then they sent both an email and phoned to say it would be delivered the following day, which it was. Always helpful and courteous and the drivers are considerate and never drag the hose over plants which we had experienced with other companies. We have dealt with Evesons for some long time now and would recommend them highly.

28 de janeiro de 2024
Avaliado com 2 de um total de 5 estrelas

I paid extra for a quicker delivery but…

I paid extra for a quicker delivery but it ended up being delayed by 5 days, which I understand does happen if things are beyond their control but I kept being told it will be delivered the following day and nothing turned up. They then told me I'd be refunded some money and all I got sent was an email with another invoice when I'd already paid. Still waiting for this refund.. I've now got to chase again. First time I've ordered, not a great impression.

17 de janeiro de 2024
logotipo da Evesons Fuels

Resposta da Evesons Fuels

Hi Natalie,

I'm sorry to hear this was your first impression of Evesons and thank you for making us aware.

Could you please email feedback@evesons.co.uk and let me know your account number or delivery address? I'll then get the team to investigate this, ensure the refund is being processed and see if we can make amends for your experience.

Kind regards,
Andy

Avaliado com 1 de um total de 5 estrelas

were supposed to deliver our oil today…

were supposed to deliver our oil today they never now say tommorrow no sorry bad company they have charged us for it already

7 de fevereiro de 2024
Avaliação não solicitada
logotipo da Evesons Fuels

Resposta da Evesons Fuels

Hi Ian,

I'm sorry to hear you did not receive your delivery on the expected date. Can you please email feedback@evesons.co.uk with your account number and/or delivery address so we can investigate this and make amends?

Kind regards,
Andy

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