Would you believe it, just as I thought, I’ve had a request for payment. This is the most incompetent company I have ever dealt with. I have tried to pay but like every other request/phone call it fal... Ver mais
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Veja o que dizem as avaliações
Website is easy to use. Price was competitive. Advised of day of delivery the day before. Driver polite and filling of tank was quick. Would be good to have delivery time of am or pm.
We have used Evesons for over ten years now and have never had a problem with them. They are polite, helpful and always deliver within a few days of ordering. We don’t have to be home, they just deal... Ver mais
The delivery was a day late owing to the tanker needing repair. I did phone to enquire why it hadn’t come and was immediately told the reason. No excuses. Then they sent both an email and phoned to... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Over 40 years experience of delivering oil for household and commercial use. Delivering in Warwickshire, Hampshire, Worcestershire, West Sussex and Southampton.
Informações de contato
Birmingham Road, CV8 1PT, Kenilworth, Reino Unido
- 01676 531100
- sales@evesons.co.uk
- evesons.co.uk
3,7
Bom
382 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 84% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Brilliant service
Brilliant service! We ran out of oil and they went way beyond their duty to ensure it was delivered quickly. Fabulous people all round
Steph at Bishampton
5 de setembro de 2023
Delivered fuel on schedule
Delivered fuel on schedule. Received free gifts with fuel.
Excellent service
18 de agosto de 2023
Always a good and reliable service.
3 de agosto de 2023
Really helpful service
I accidentally ran out of oil and your company came and replaced it really quickly.
Because I ran out of oil my boiler would not come on and you sent a repair man out really quickly to sort me out. He was very helpful and I was very impressed with the service.
Thank you for your help.
15 de julho de 2023
Resposta da Evesons Fuels
Hi Jeanette,
Thank you for the awesome review - I'll pass the message onto the team.
I'm glad we could help getting your heating back on ASAP.
Kind regards,
Andy
Professional no fuss.
Delivered without fuss, driver was friendly and we were chatting while the tank was filling. All the time I noticed he was professional and keeping an eye on what was going on.
4 de julho de 2023
Resposta da Evesons Fuels
Hi Gavin,
Thank you for the review!
It's great to hear feedback about our driver's courteousness and professionalism. I'll be sure to pass the message onto the team.
Kind regards,
Andy
Oil was delivered successfully
9 de julho de 2023
Friendly efficient service.
9 de junho de 2023
Great communications and prompt…
Great communications and prompt delivery at a good price.
20 de junho de 2023
Extremely helps and speedy delivery
Extremely helps and speedy delivery. Highly recommended
2 de maio de 2023
Easy and hassle free.
23 de abril de 2023
Best company for miles around…
Best company for miles around…
Friendly staff and superb service…
12 de abril de 2023
Delivery came way earlier than expected…
Delivery came way earlier than expected - very efficient service
22 de março de 2023
Resposta da Evesons Fuels
Hi Carol,
It’s very kind of you to take the time and give us feedback.
I’m glad to hear of your positive experience with us and I will pass the message onto the rest of the team.
All the best from us.
Kind regards,
Andy
Yet again been let down by this useless…
Yet again been let down by this useless company. Order through boiler juice for delivery on Tuesday. Just had a phone call to say can not make the delivery even though it was confirmed and paid for. This has now left it to late to resource oil for next week which will mean we will run out. This is going to be a major problem having no heating and hot water as I am disabled and on chemotherapy. Please avoid this useless company.
6 de abril de 2023
Avaliação não solicitada
Resposta da Evesons Fuels
Hi Mark,
I'm sorry to hear your order did not arrive on the expected date particularly considering your health condition.
So that we can investigate why this occurred please email feedback@evesons.co.uk with details of your order number and / or account number and any other feedback that might help us to resolve the issue or improve our service.
Thank you for taking the time to give us feedback.
I hope to hear from you soon.
Kind regards,
Andy
Excellent service
Excellent service, always keep you informed of any problems with the delivery. Very professional and polite delivery drivers. 10/10
16 de março de 2023
Resposta da Evesons Fuels
Hi Antony,
It’s very kind of you to take the time and give us feedback.
I’m glad to hear of your positive experience with us and I will pass the message onto the rest of the team.
All the best from us.
Kind regards,
Andy
Delayed Delivery
Everything was great with the delivery but I have marked it down as the oil was a day late and we had not been notified, in advance, of this delay.
This is an easy thing to fix from a customer service perspective so, hopefully, Evesons will manage the customer expectations better in future
2 de março de 2023
Resposta da Evesons Fuels
Hi Steve,
I'm sorry to hear you have not received a notification about your new delivery date and I hope this hasn’t been too inconvenient.
We are now aware of an intermittent issue with the software designed supposed to provide these updates. I appreciate this doesn’t help with your last order, but we’ll look into getting it resolved quickly so that we can provide a better service next time.
If you would like us to further investigate the delay, please email feedback@evesons.co.uk with details of your order number and / or account number and any other feedback that might help us to improve our service.
Thank you for taking the time to leave us a review.
Kind regards,
Andy
Easy to order delivery was good and on…
Easy to order delivery was good and on time
9 de março de 2023
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