The Extracare Charitable Trust Avaliações 

I feel that the Extra Care shop in Woolaton, Nottingham, deserves a mention as it’s such a lovely store. The Manager is warm and reassuringly professional and the volunteers are always welcoming and helpful. Another plus is that pooches get a treat and lots of fuss, which our dog absolutely loves.
The quality of items is fabulous and I’ve never left there empty handed! It’s very clean, not overly stocked and displays are always tasteful and enticing. It isn’t local to us but we always call in when we visit family in the area because it’s such a gem.

I have lived here at Earlsdon Park village for nearly 5 years now and it was the best decision that I could have made at this stage of my life. Since moving here I have been so busy with my social life, there are lots of different groups that you can join if you wish to and there is a very good entertainment programme. The Beauty of living here is that you feel you are in a safe environment and don’t have to worry about being broken into when you are away. All the stress of looking after your property and maintaining it, is gone, you are free to just enjoy your retirement.

Hagley Road Retirement Village.

I have lived here now for 10 months and have loved every minute of it.

I had been visiting friends here for about 2 years and never wanted to go home, I certainly didn't think I would end up living here.
I visited one day and it was open day, my friend pushed me to speak to Lynda Williams, after chatting, Lynda took me to see a 1 bed apartment, that she thought i would like. It wasn't yet completely empty, which gave me time to think, no pressure. I did like the apartment and the location of it.
I went home to discuss with my sons and did some sums, to see if I could afford to live here.
I did hear my younger son say to Lynda, when he came to view again with me. I know mum, will be safe here, as I did live alone.

Lynda helped with finding an estate agent and solicitor, both of which she has a good relationship with.
My house went on the market the 1st June 2025 and I moved 8th October 2025.
It's very stressful moving from a 2 bed house to a 1 bed apartment.
Lynda was always there to reassure me and spoke to other agencies on my behalf, if I need help.
I love loving living here and have made so many friends. My mobility has not been great, but so many here, help, advise and support me.

All the staff are very approachable and deal with any queries I may need help with.
You will never be lonely here, so many activities going on that you can join in any of them, if you wish too.
I am so glad i moved here and I have never looked back or missed my house.
Thank you Lynda, it wouldn't of happened without you.

My Mum is a resident at Earlsdon Park Village, and has been for almost ten years.

Throughout these years there have been many ups and downs,most especially when she was widowed a few years ago.
As Mum's needs changed ,we were able to have in house support from the care team to assist Mum with the activities of daily living which enables her to maintain her independence as far as possible.
The carers Mum sees are both caring and professional and made the transaction to her accepting help easy.
After a recent further stay in hospital ,with the help of Kathryn's coordination skills,we were able to have a ward led discharge home to Earlsdon Park where an amended care plan was put in place,so Mum had confidence that all her needs would be met and she could relax and continue to enjoy her home.
A big thank you to all the care team my brother and I greatly appreciate the professionalism and kindness you have show us during this stressful time.
Sue Hewitt and Keith Jones.

We visited one of the locations in Earlsdon Park in Coventry and was blown away by the professionalism from Glenny and her team.
The village itself accommodated a diverse set of needs and was situated in walking distance from the town centre.
It’s certainly made my mum look forward to her next phase as an adventure!

The Retirement Village is maintained to a very high standard. The staff are very helpful and responsive to all enquiries and any issues.

I moved into Lovat Fields in 2012 when I was 71 and my husband 80. From earliest days we were happy and involved in the life of the Village. My husband died in 2024 and I received huge support from the staff and other residents. If I feel a bit low I can go down to the Bistro and ask if I can join someone sitting at a table, I have never been refused. There are special evening meals put on monthly which I enjoy with a group of friends. I love to invite people for a cup of coffee or lunch and show them round. My dear daughters both invited me to go and live with them but I value my independence and know I can buy in care if and when I need to do so. I value the ‘buy back scheme’ knowing my girls will not be left with the expense and worry of finding someone to buy my apartment when I ‘pop my clogs’.

I moved in a year ago and still loving the lifestyle. Having lived abroad for thirty years or more I had no network in the uk. Tried living on a new build estate but felt isolated and lonely. The lovat fields village is just that, a real village. Always someone to pass the time of day with. Frequent events and activities, all without getting in the car. The bistro area is the hub of social interactions. I wouldn’t say everyone knows my name but if you mention the lady with the white dog they’ll know who I am. I thought I’d be compromising on space but my bungalow is huge with lots of storage space. All in all I’m very happy here and enjoying every day!

My experience was very good Julie was always very helpful and I am very happy with my move to Larkhill Village. She helped me to choose the right apartment. Nothing was too much trouble for Julie and I have been very happy with my move to Larkhill Village.

To

Visited Solihull Village Extra Care home several times and im very impressed.love the interaction with people. Staff are lovely,helpful and kind.
I was looked after by Glenny and found her to be so informative and she answered all my questions.
Beautiful place with fabulous facilities.

I made a call to Julie and asked for certain criteria to be met regarding my apartment. I then visited thirteen times to get a feel for the Village, and how much the activities were frequented. I have been at Lark Hill for 11 months and I am as happy today, as I was when I first arrived. There is a community here, vibrant, and full of life. It feels so safe here too!

My husband and I moved into Lovat Fields in February. From the moment we walked through the door, we could see the difference from many other villages we had viewed. There are so many more facilities, from woodwork shop, to raised beds/massive greenhouse, to gym, events hall with full stage, restaurant, hairdressers and a lovely Bistro and Bar. The Sales process was brilliant, everyone we met made us welcome ( both Staff and Residents) and there were so many activities available. Our apartment is roomy and was refurbished, so looked like new when we moved in. It has truly given my husband a new lease of life and I’ve joined in so many of the wonderful events, both with him and on my own. I’ve also just started volunteering in the Village, which is a great way to meet more lovely people. Best decision we ever made!!

We had known Lovat Fields Village for several years before moving in eight months ago. The information given us about our apartment in advance was accurate and trouble was taken to ensure we were kept informed about our move.
The apartment was well presented, and we had a choice of a variety of size and design from which to choose.
There is a great deal to look forward to in a community of positive minded people with interesting life experiences to share. Many of the residents are able to enhance life by volunteering for different roles for a few hours weekly, enabling us to meet new people and make new friends.
We are able to cook meals in our well-appointed kitchens, buy a snack from the Bistro area, a great place to meet up with others. A well presented meal is available daily in the dining room if that is your choice.
Very pleasant and helpful staff are easy to approach and willing to answer questions or resolve issues.
Set in beautiful and well maintained grounds we find Lovat Fields a great place to continue to enjoy independent living with appropriate assistance where needed.

My Mum and Dad have care provided by the Extra Care staff at Earlsdon Park Retirement Village. We are extremely happy with the care given as staff always go the extra mile. Recently my Dad fell in the flat and after raising the alarm the carers stayed with Dad for over 3 hours while waiting for the emergency services reassuring Dad at all times.
And then recently another of Mums carers noticed a change in Mums constant coughing. She alerted her manager and a doctor was called who diagnosed a crackle on the lung for which antibiotics were prescribed. If left the cough may have worsened so great that the carer was alert to Mums condition and got the prompt action needed.
We are very grateful for the standard of care given by all the staff at Extra Care

We have lived at Lovat Fields for some months now and are really grateful to be here. We feel safe in the privacy of our comfortable flat but there are lots of things we can be doing and learning when we feel like it. The village is close to lovely open air parkland and also within easy reach of the main shopping centre. There is a real accent on community here and we have found both staff and residents friendly and helpful. Downsizing is never easy but we just wish we had come here sooner.

lifts not working and frequent breakdowns, corridor ventilation blowing hot air in searing hot weather this summer 2026 and it’s been like this for last 3 months and roasting frail residents and staff not replying to emails, automatic glass doors open halfway etc. Under no circumstances buy a flat in an extracare village, because service is poor, service charges are extortionate and flat owners partly pay for those who are not owning. Total fiasco of a caring company. Keep off and stay away for your own sake! Beware, you have been warned. Probably the worst care provider in UK 2026

Linda Bunn, the Sales rep., was extremely helpful,especially at times when the process of selling my home hit a few snags along the way.
When I did finally move into Lovat Fields, the team who greeted me, Claire and Wasasna, were very charming and explained all that I needed to know very clearly. Sarah at Reception has also been most helpful and dealt with my enquiries most efficiently.

Having moved to Lovat Fields Retirement Village in March, to give my wife some independence, her condition deteriorated very quickly and she passed away within 6 weeks. The whole Village, it's residence and staff have been incredible. There is lots to get involved in for example a woodwork room that I am using and volunteering in the Bar/Bistro and helping layout the main hall for events that are a regular thing. If I'd been at home I don't think I would have lasted very long. So thank you one and all.

It was a big decision to sell my house where I had lived happily with my husband for 40 years. However, when he passed away I was struggling to cope with the cleaning and maintenance of it as I am disabled. My daughter persuaded me to have a look at the apartments in Longbridge Retirement Village. I am so glad I did. I met the sales manager there, Lynda Williams, who showed me around the site and explained everything about the facilities there. The ExtraCare Charitable Trust owns the site and there were a number of options available to purchase an apartment. I opted for a shared ownership which allowed me to have a more financially comfortable lifestyle. I didn’t have to wait too long for an apartment to become available. Once my deposit was paid I couldn’t wait to move in. Lynda kept me well informed throughout the process. All the facilities and services are included in the rent, including energy bills. There is a bar and restaraunt, a fully fitted gym, a library, a convenience shop, regular evening entertainment with live music, crafts, various keep fit classes, art classes, a regular market and the list goes on. You have company on hand if you want it, but the privacy of your own home when you don’t. The new Longbridge town, where there is a Marks & Spencer’s, Sainsbury’s and many more shops, is a short walk away. The Trust has thought of every detail to make our retirement happy and fulfilled. Every person I have met here are so friendly, and it’s good to know the staff are on hand to help if necessary. There are emergency cords in every room, which is reassuring for me because I am prone to having falls. The apartment is so modern and spacious and easy for me to keep clean. I am so thankful to Lynda and to all the other staff who make our lives easier and more fulfilled every day. Thank you.

As a family moving a parent into this facility, we were very appreciative of the professional way everything was handled.
Lynda is excellent with the communications. Questions in emails were answered quickly and clearly.

Margaret from Housing who gave the induction gave plenty of useful information and advice with humour and flexibility.

The actual move day, (which can be such a stressful time) went very smoothly.
Anyone we came into contact with whether Residents or Staff were friendly, cheerful and welcoming.

The facilities are very well appointed and organised making it the perfect option for a Retiree who will need increased care in years to come. It didn’t take long to feel at home and see the potential for pleasant experiences and happy memories into the future.

Well done to all concerned. We look forward to visiting in the months and years ahead.