The Extracare Charitable Trust Avaliações 

I have lived at Stoke Gifford Village for almost 6 months now and I have settled in really well and feel very safe and secure. The staff are very helpful and the other residents are very friendly and welcoming. I do the communal jigsaws most days and it's a good way of getting to know other residents as people stop and talk about the puzzles. I think it would be good if a hot drink machine could be put in the reception area as it would be nice on some evenings to sit in the communal area and have a chat but on Monday, Tuesday and Wednesday the Bistro/Cafe closes at 5PM so there is nowhere to get a hot drink if we want one. Also the carpets need cleaning in the corridor areas as they are stained and dirty looking which isn't good if we show friends and family around. On the whole it's a lovely place to live and I'm very glad to be able to live here. Thank you.

I am a resident in Stoke Gifford Village, Bristol. I have been here 4months and found I settled in right away! The staff and residents have made me feel welcome from day 1. I have made many friends and joined in some of the activities. I have had a hospital admission with a heart attack and it was SO HELPFUL to be able to come home on discharge, rather than waiting for care package to be put in place! This and the friendly atmosphere has changed my life for the better!! Thank you.

My mum moved to Solihull Village nearly 2 months ago and hasn't regretted it.
She lived at her old home for nearly 50 years so it was a big move.
I have to commend the staff at the village and the resident volunteers in helping to make the process so smooth and relatively stress free, from the initial open day, subsequent viewings, the well being assessment, dealings with reception staff and housing team induction.
Special mention to Pat, Eddie, Glenny, Vicky, Denise and Alex for being so kind and welcoming
The recommendations the village gives for estate agents, solicitors and removals company were all spot on.
I've also given them all 5 star reviews 🤗

My Mom moved to Hagley Road Village in June 2025.
Lynda Williams was amazing throughout the process of purchasing the apartment. Since moving, the whole staff have been great. They are always friendly and supportive. The other residents are also welcoming and friendly. I would highly recommend a move to The Village.

I ‘m an 85 year old widower who moved into Shenley Wood Village nine months ago now confident that I made the correct decision. I’m able to enjoy a high level of independence, whilst knowing professional support and a raft of social activities are onsite. Of major importance is that my children now have peace of mind that assistance is immediately to hand should the need arise.

Our move to Hagley Road Village was made so easy for us and we can't thank Lynda Williams enough

I moved to Hagley Road Village just over a year ago. I regard this as one of the best decisions I’ve ever made. My main reasons for moving were future proofing and security, but I’ve also benefited socially and made new friends. I like the fact that you can choose your own life style and decide how much or how little you want to participate in activities without feeling any pressure.

We lived in our old home for 45 years so it was quite emotional for us when we decided to move to Lark Hill Nottingham in June 2024. We needn’t have worried, right from the start we were well supported through the whole process by Julie in sales and our befriender Sal.
All the staff and residents have been so kind in helping us feel “at home” We take part in lots of activities and now do volunteering in the village.

Making the decision to move into Shenley Wood when I was recently widowed was hard, but, one year on, I am convinced it was the right thing to do. My apartment is comfortable and safe and I have been able to join in the life of the village and make friends. Extra Care support is always there when needed and I believe this is the ideal environment for later life – certainly not thinking about moving again!

Olivia, their Sales Consultant has the patience of a saint, as I asked many questions before committing to moving into Stoke Gifford RV. The paperwork process was straightforward. I have been living here for 2 years and have no regrets. This is now my forever home, which gives me peace of mind that whatever the future holds, I feel safe and secure and at peace that I have made the next steps easier for me and my family. The location is great, as there are so many local amenities and good transport links. The village is clean, staff and residents are welcoming and friendly. Always lots of activities going on, if you want to join in. Also really helpful to have a shop, cafe, hairdresser, gym and library on site. The gardens are beautiful too.

Moving into Stoke Gifford is probably the best decision we have ever made. Downsizing from a four bedroomed house into a two bedroomed apartment took a lot of de-cluttering which was quite a task but very rewarding. From the moment we moved in it felt like home - everyone is so friendly & the range of activities has kept us occupied & very fit! All the on site staff have been very helpful & we really enjoy the bar and Bistro. So nice to be able to eat & drink then just stroll back to the apartment with no driving involved! We love it here!
Trina & Roger Barnes

Over more than a year we had to defer our 'downsizing' move to Longbridge Village, due to funding factors beyond our control. Management was understanding, allowing us to view alternative apartments until such time as the purchase was completed.
In the ensuing nine months of residence we've rejoiced in the decision, quickly feeling 'at home'.
The social facilities exceed our needs but there is no sense of pressure to participate. Warmth, security, diminished maintenance concerns, friendly welcomes, proximity to shops, ease of parking, walk-in shower and a bistro are just some of our positives.
Marion and Brian Brown.

My husband and I have been at Longbridge Village nearly a year We are very happy in our apartment The staff are so caring nothing is to much trouble My husband has recently been unwell but the staff have been so quick to help Well done Longbridge Village and thank you from Margaret and Adam Dempster

The Trust were fantastic to us
We had trouble with our buyer and they extended the deadline so that we could keep the bungalow we had chosen.
On the moving day, both solicitors gave the go ahead tor the removal firm to proceed but on arrival we could not move in because the buyer was tardy in sending in his final paperwork for completion.
The trust put us up in the Guest suite and stored our furniture in a recreation room until the next day when they arranged for another removal company to move us in.

My husband and I have been at the village three months and would not want to live any where else, the apartment is lovely and the people very friendly and staff very helpful it's the ideal place to retire to.

I have only been a resident for three months I am very impressed with my living accommodation I have been welcomed into the community by many friendly residents and are happy to join in with activities I can I have mobility problems but there are activities for all. I wished I had moved in sooner.

Living in Sunley Court is a great decision me and my family made. Always feel safe, warm and cared about. Tonight we had an unexpected ‘Hot Dog Meeting’ my daughter had rolls left from her birthday and we had hot tinned dogs in our cupboards, so much laughing and a little wine. Never lonely, if you want company there is always something going on if not you can relax in your flats. I am so glad I decided to live here, thanks xxx

Our Mum is capable and independent-minded. But when, at the age of 85, it was time to stop driving, it was no longer practical to continue in the old family home a small village with very limited services or transport.
Thankfully we'd looked at The Village a year earlier. She liked it, but wanted to keep on her independence as long as possible. So when the time came, it was an easy decision.

I have many times praised the sales team and all the staff who made the move smooth, easy and frankly fun. They really helped me navigate the journey, and I cannot thank them enough.
Mum had admitted to feeling lonely after Dad died, especially over the winters. Now, I have to book in to see her because she goes to so many clubs and activities in the Village. She now introduces me to her new friends.
Me and my brothers love it that she's in a vibrant community, but with lots of safe-guards that give her and us added peace of mind.
I should probably get Extracare to pay me for this, because I keep singing their praises.

All staff involved very welcoming and above and beyond to ensure a smooth transition for my Mom who had been in her previous home for 47 years, she is able to access the village facilities with ease. Thank you all

My mother-in-law's move to Solihull Retirement Village has been seamless from start to finish thanks to the dedicated professional team that Extra Care provide.
Glenny Helina who is the sales consultant has helped us every step of the way with her expertise and professionalism. The care team and everyone else associated with Solihull Retirement Village have gone above and beyond and we thank them all for their kindness and professional help.
The facilities and activities at Solihull Village are excellent. The apartments are of a high quality.
We would recommend Solihull Village to anyone looking for social interaction, activities to suit most people, security and care if required.