The Extracare Charitable Trust Avaliações 

136
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My parents moved to Wixams Retirement Village very late in life, shortly after it opened. From the start, the warmth and friendliness of the staff across every department—and the support from the... Ver mais

Avaliado com 5 de um total de 5 estrelas

An excellent evening here at Lovat Fields 😁👍 Food was brilliant 😋 and service by staff and volunteers was first class ☺️ Also the atmosphere in the Bistro made the evening even more enjoyable �... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We have just moved into Longbridge Retirement Village and absolutely love it already. Our apartment is beautiful. All the staff at Longbridge/ Extra Care, have been extremely helpful and we have had t... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

My husband and I moved in on 25th September. Unfortunately due to staff absences -annual leave or other reasons, we didnt have much contact with anybody on arrival, as most people we met were very... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Retiro
  2. também em
  3. Caridade
  4. Serviços de cuidados para idosos

Escrito pela empresa

We're a charity. Our mission is Better Lives for Older People and our vision is creating sustainable communities that provide: Homes older people want; Lifestyles they can enjoy; and Care if it’s needed. To deliver our vision and mission we essentially do three things: we develop new villages, we operate villages and schemes, and we support our villages, schemes and our ‘extra-care’ model through fundraising, advocacy and research.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

136 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as avaliações

(136)

78 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

My mother and partner have recently…

My mother and partner have recently moved in. The facilities and the service received are both excellent - nothing too much trouble. All of the other residents are clearly very happy to be there, and there is a really great, very friendly atmosphere.
There is a real "buzz" about the place, and there are lots of activities throughout every day that residents can join in on.

27 de março de 2025
Avaliação não solicitada
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Resposta da The Extracare Charitable Trust

Hi Steve. Thank you for your review. It's good to hear that your mother and her partner are happy with their new life in our village.

Avaliado com 5 de um total de 5 estrelas

I have lived in Earlsdon Park Village…

I have lived in Earlsdon Park Village for 8 years. We have an excellent activity co-ordinator, Elaine, who makes sure we have a good selection of great acts to entertain us. We have a very good volunteer co-ordinator, Abtar, who does his best to look after and recruit volunteers for our village. We have a good community spirit with lots of activities run by residents.

14 de março de 2025
Avaliação não solicitada
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Resposta da The Extracare Charitable Trust

Hi Janet. Thank you for your review and it's great to see that you're enjoying life at Earlsdon Park.

Avaliado com 4 de um total de 5 estrelas

Living life at Earlsdon Village…

I Joined Earlsdon Village 2 years ago and find the facilities excellent. The use of the gym, bistro bar and games room a great benefit plus a host of other activities. The best experiences are in the village hall, the entertainment put on by Elaine is of a high standard at a reasonable price also a singer in the Bistro most Tuesdays evenings also through Elaine at the heart of our activities

14 de fevereiro de 2025
Avaliação não solicitada
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Resposta da The Extracare Charitable Trust

Hi. Thank you for your review. It sounds like you're living live to the full at Earlsdon Park Village.

Avaliado com 5 de um total de 5 estrelas

I joined the local gym at Earlsdon park…

I joined the local gym at Earlsdon park village,partly because it was local,but more importantly,it was smaller than the larger gyms and felt more friendly and less intimidating. Liz the instructor was really helpful and very supportive and made me feel very welcome.Earlsdon park village also has a bistro where you can get a coffee and food in a very relaxed and friendly environment.Im really pleased I discovered this gym as it really works with me

5 de fevereiro de 2025
Avaliação não solicitada
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Resposta da The Extracare Charitable Trust

Thanks for the review and we're happy that you're enjoying all the facilities that Earlsdon Park Village has to offer.

Avaliado com 5 de um total de 5 estrelas
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Resposta da The Extracare Charitable Trust

Thank you for the review. It's good to hear you're enjoying the gym and that you're getting the support from the Fitness Instructor.

Avaliado com 5 de um total de 5 estrelas

My uncle and auntie moved To Stoke…

My uncle and auntie moved To Stoke Gifford before Xmas and the support they have received since has been nothing short of amazing. THEY ARE THRIVING. The lady who dealt with them during there move was brilliant and couldn't of been more helpful. I am very happy to see them both so content.

19 de janeiro de 2025
Avaliação não solicitada
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Resposta da The Extracare Charitable Trust

Hi Linda. Thanks for the review and it's brilliant to hear that your uncle and auntie are enjoying life at Stoke Gifford Village. We hope they have a happy and healthy life in the village.

Avaliado com 5 de um total de 5 estrelas

Solihull Village. Top notch in every respect.

It's now six months since my wife's parents moved into Solihull Village, so enough time has passed to allow us to form meaningful opinions about their experiences and also ours.
Dad is 96 and Mum is 91, so the task of moving in itself was daunting for everyone.
Thankfully, Extracare handled the apartment purchase really well from first viewing to completion.
Mum and Dad were made welcome in every respect from day one and that's been consistent from everyone who supports them in the Village.
Staff are extremely friendly, caring, interested in them and genuinely focused on making life easier for them, and us.
The facilities in the Village are exactly as first described to us. The Bistro has been a Godsend and it's been easy for them to settle in.
Along the way, there's been a few medical problems for both of them and the on site support team have helped quickly and professionally.
It was a massive move for an elderly couple in not great health, but the Extracare team along with the residents generally made such a positive difference, we can't thank them enough.
If you or someone you know is considering buying an apartment in the Village, as a family, we certainly recommend visiting it for a look around. We're delighted we took the first step last year.

10 de fevereiro de 2025
Avaliação não solicitada
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Resposta da The Extracare Charitable Trust

Hi. Thank you for taking the time to post a review and we're glad to hear that your in-laws have had such a positive start to their new life at Solihull Village.

Avaliado com 5 de um total de 5 estrelas

We moved into Solihull Village 7 months…

We moved into Solihull Village 7 months ago
It really is delightful living here amongst friendly like minded folk
You get a feeling of security and SAFTY
And we feel very lucky to be spending our retirement here
Our beautiful luxurious Apartment is so well designed and so much thoughtful has been taken with every aspect of the needs of the elderly taken into consideration
We have a full programme of events and a huge magnificent roof garden with conservatory
With us both nearing our 90’s we know we have ‘in house’ care services ready - as and when needed
I just wish this model could be more widely used so more people wouldn’t fear the thought of ending up in a ‘home’
It’s worry Free living

13 de fevereiro de 2025
Avaliação não solicitada
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Resposta da The Extracare Charitable Trust

Hi Jim. Thank you for the review. Wishing you a very happy and healthy life at Solihull Village.

Avaliado com 5 de um total de 5 estrelas

I moved into Earlsdon Park Village 4.5…

I moved into Earlsdon Park Village 4.5 years ago and I can honestly say it's the best thing I have ever done. I have also won an award for my efforts in volunteering. Working in the Bistro and looking after the gardens has really enhanced my life. All the staff here have been kind and supportive, I feel very valued and appreciated. I would highly recommend Earlsdon Park Village.

7 de fevereiro de 2025
Avaliação não solicitada
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Resposta da The Extracare Charitable Trust

Hi Robert. Thank you for taking the time to post a review. It's great to hear that your thriving at Earlsdon Park. Thanks for volunteering - our volunteers are the cornerstone of our organisation.

Avaliado com 5 de um total de 5 estrelas

Review for Wellbeing at Earlsdon park village

I have found Amanda the wellbeing advisor extremely helpful, empathetic and very professional. She has an excellent relationship with everyone at the village who finds her caring, a good listener and very helpful. She is excellent at her job and this is from past experience and feedback from the residents. I have had previous experience within education of analysing and report writing of individual people.

6 de fevereiro de 2025
Avaliação não solicitada
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Resposta da The Extracare Charitable Trust

Hi Patti. Thanks for your review. We'll pass your feedback onto the local village staff.

Avaliado com 5 de um total de 5 estrelas

Solihull Village New resident review

My Mother who will be 90 in a couple of weeks was struggling with the loneliness of living alone. We were told about Solihull Village 6 months ago by a friend and went to see for ourselves what it was like.

As soon as my mother visited the place she wanted to move in, she reserved an apartment and has subsequently moved in a couple of weeks ago.

All that I can say is that she is super happy that she made the move, everyone there staff included are very friendly and welcoming. Her sister in law who went to see her has also put a deposit down on an apartment and also cant wait to get there.

If you are at all unsure about what to expect I would advise to go and have a cup of coffee in the Bistro and chat to the residents that live there.

We all know how people like to complain as we get older, but I have only seen happy faces there.

5 de fevereiro de 2025
Avaliação não solicitada
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Resposta da The Extracare Charitable Trust

Hi David. Thank you for your review and it's great to hear that your mother is enjoying her new life at Solihull Village.

Avaliado com 4 de um total de 5 estrelas

Settled

I moved into EPV the second week after it opened.lt has a variety of activities for the residents.l have a one bedroom apartment which is spacious with a fitted kitchen,walk in shower,large, lounge and bedroom.The village is walking distance from the town centre.Myself l enjoy. the shows in the Bistro and Village Hall BRILLIANT.

4 de fevereiro de 2025
Avaliação não solicitada
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Resposta da The Extracare Charitable Trust

Hi Patrick. Welcome to Earlsdon Park Village! We're glad that you've settled in well and we wish you a happy and healthy future in the village.

Avaliado com 5 de um total de 5 estrelas

What can I say about Earlsdon Park…

What can I say about Earlsdon Park Village (Epv). Myself and my partner have now been living here for just over two and we both still feel lucky to be part of Epv from its social element to its community spirit. The other residents and staff are all great and made us feel at home instantly

The village reminds me of times when my grand parents used to tell me about how streets came together and united as one for everyone’s benefit and well-being.

There are social nights that bring us great entertainment to general gatherings where you can chat, feel relaxed and have a laugh to various events to participate in if you want too.

Before we came here we did not realise it but we were in a rut. And since moving in we have never looked back. Our whole family agree it was the best move for us and we are looking forward to many years to come and this is coming from a sceptic who happily admits he was wrong (that’s me) about communities like this

3 de fevereiro de 2025
Avaliação não solicitada
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Resposta da The Extracare Charitable Trust

Hi Stephen. Thanks for the review and we're so pleased you're having such a great experience living at Earlsdon Park.

Avaliado com 5 de um total de 5 estrelas

The system works

I have lived at EPV for three and a half years and, am very happy here.
I recently had reason to test the Emergency system when I had a partial power failure latte at night. My call was answered immediately and a very kind lady visited my apartment where she managed to restore my supply. Thanks to her my fridge and freezer contents were saved.

27 de janeiro de 2025
Avaliação não solicitada
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Resposta da The Extracare Charitable Trust

Hi Shirley. Thank you for taking the time to post a review. We're happy to hear that you're enjoying life at Earlsdon Park and long may it continue!

Avaliado com 5 de um total de 5 estrelas

Safety and security have proven to be…

Safety and security have proven to be one of the top benefits of living here in Earlsdon Park Retirement Village. Everything you may need will be available, and if it is not, you don't need it.
Bistro and bar here without putting your coat on.
Come and have a look, and see for yourself.

29 de janeiro de 2025
Avaliação não solicitada
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Resposta da The Extracare Charitable Trust

Hi. Thank you for your review. It's good to hear that you're experiencing the many benefits of living at Earlsdon Park. The Bistro and Bar are always a big hit with our residents!

Avaliado com 4 de um total de 5 estrelas

Earlsdon Park Villa

We have lived at EPV for 4 years now. Our biggest regret is not moving in sooner.
Our experience is mostly positive and we have had little to complain about

Would not hesitate to recommend it to other people

26 de janeiro de 2025
Avaliação não solicitada
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Resposta da The Extracare Charitable Trust

Hi Lesley. Thank you for your review and it's fantastic to hear that you're loving life at Earlsdon Park.

Avaliado com 5 de um total de 5 estrelas

Life in Earlsdon Park

Having moved into Earlsdon Park, my parents are very happy, they have settled in and made lots of new friends and increased their social activities.
The apartment is lovely, bright and spacious and very well insulated so you do not feel the cold at all.
The facilities are excellent and well maintianed
The staff are very friendly and responsive.
It has made day to day life for them very easy and they are enjoying the extra time that they have on their hands.
I would not hesitat to recommend Extracare to anyone

26 de janeiro de 2025
Avaliação não solicitada
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Resposta da The Extracare Charitable Trust

Hi. Thank you for the feedback on your parents' move to Earlsdon Park. It's great to hear that they're having such a positive experience. We'll pass your feedback on to the local staff.

Avaliado com 5 de um total de 5 estrelas

My life at Earlsdon Park Village

The wonderful people who live here and the friendship of the residents make Earlsdon Park Village the place to live. There are groups to join ,too many to mention. There ate volunteer groups for almost everything. The safety of the residents in every situation.
We are a stones throw from the city, a short walk to a lovely shopping centre at Central Six. Bus stops are also very local. Shopping deliveries.
We have on site Care Team, Housing Team, Bistro and Bar, Snooker and Darts room and our very own Gym, Hairdresser Beauty Room and not forgetting our shop. We also have some fantastic shows that are held in our Village Hall.
I personally would not want to live anywhere other than here.

24 de janeiro de 2025
Avaliação não solicitada
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Resposta da The Extracare Charitable Trust

Hi Sue. Thanks for the feedback. It's always good to hear that our residents 'would not want to live anywhere' other than an ExtraCare village. It sounds like you're really enjoying life at Earlsdon Park.

Avaliado com 5 de um total de 5 estrelas

An amazing place to live

It's an amazing place. The design, facilities, the range of activities and groups, some led by residents, all contribute to it being a perfect place to live – offering security and safety, activities to keep the mind active and the spirits high, but also as much peace and quiet as anyone could ask for.

14 de janeiro de 2025
Avaliação não solicitada
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Resposta da The Extracare Charitable Trust

Hi Rosemary. Thank you for the review. It's always good to hear from residents that they consider an ExtraCare village the 'perfect place to live'.

Avaliado com 5 de um total de 5 estrelas

I've only lived in Solihull Village a…

I've only lived in Solihull Village a short while but I have no regrets despite experiencing a few hiccups along the way. I use most of the facilities, hairdressers, beauty room, library all without having to venture out into the elements, but above all, I feel warm and safe.

10 de janeiro de 2025
Avaliação não solicitada
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Resposta da The Extracare Charitable Trust

Hi Bernadette. Welcome to Solihull Village! It's great to hear than you're enjoying all of the facilities at Solihull and, most importantly, that you feel safe. We will pass on your feedback to the local staff.

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