Boots ordered and within no time at all a notification to say they’ve been sent. Arrive quickly and very nicely packaged. Lovely boots, nice and narrow which suits my foot. Follow up emails sent to gi... Ver mais
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Veja o que dizem as avaliações
Exquisite and beautifully made bag. Pebbled leather is just phenomenal (would love more in this leather especially Tan and Chocolate Brown). Great size of mini bag (Town & Country Clutch Mini Bag) fit... Ver mais
A empresa respondeu
The sales person, Zoey, was friendly, polite, helpful without being overly aggressive. The product line is classic with a modern twist and well made. The environment of the store was lovely and felt u... Ver mais
A empresa respondeu
This was my first order from Fairfax and Favor. It was delivered to me promptly and I was kept informed on progress along the way. It was a delight to open the package to find firstly, the beauti... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
British Luxury Footwear & Accessories. Free Worldwide Delivery* and 60-Day Free Returns*.
Informações de contato
Narford Hall, Narford, PE32 1JA, King's Lynn, Reino Unido
- info@fairfaxandfavor.com
- fairfaxandfavor.co.uk
4,6
Excelente
2 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great products
Great products! Always easy to order and delivery is prompt with updates along the way.
9 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your lovely review! We’re delighted to hear that you’re enjoying our products and that you find ordering with us so easy.
It’s also great to know that your delivery arrived promptly and that our updates kept you informed along the way. We really appreciate your support and hope to welcome you back again soon!
Best wishes,
The Fairfax & Favor Team
Excellent quality and superb customer…
Excellent quality and superb customer service
1 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your wonderful feedback! We’re delighted to hear that you were impressed with the quality of our products and received superb customer service from our team.
We truly appreciate you taking the time to share your experience and hope to welcome you back again soon!
Best wishes,
The Fairfax & Favor Team
Nothing was too much trouble
Nothing was too much trouble
7 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your lovely feedback! We’re delighted to hear that our team made you feel so well looked after and that nothing was too much trouble. Providing a warm, personal service is incredibly important to us, so it’s wonderful to know this came across during your visit.
We hope to welcome you back again soon!
Best wishes,
The Fairfax & Favor Team
First purchase here
Never shopped here before, welcomed on entry and left to browse and when we needed help was very helpful and interested in what we wanted. Lovely product, little purse for my wife’s birthday. Nice range for ladies, little more limited for men. But the products feel quality, so happy to spend a little extra.
9 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you for taking the time to share such lovely feedback. We’re delighted to hear you received a warm welcome and that our team were on hand to offer helpful, attentive service when you needed it.
We’re so pleased you found the perfect little purse for your wife’s birthday, and that you were impressed with the quality and craftsmanship of our products. We really appreciate your kind comments about our range too, and we’ll certainly take your feedback regarding our men’s collection on board.
We hope your wife loves her birthday gift, and we look forward to welcoming you both back again soon!
Best wishes,
The Fairfax & Favor Team.
My daughter introduced me to Fairfax &…
My daughter introduced me to Fairfax & Favour, with a beautiful pair of suede shoes , so I decided to get the matching bag, I am delighted with my first purchase, came in a lovely box and dust bag, very happy with quality , craftsman ship
9 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your lovely review! It’s wonderful to hear that your daughter introduced you to Fairfax & Favor and that you decided to complete the look with the matching bag.
We’re delighted that you’re so pleased with your first purchase, from the beautiful presentation to the quality and craftsmanship. We hope you enjoy your new bag for many years to come, and we look forward to welcoming you back again soon!
Best wishes,
The Fairfax & Favor Team
Very helpful and friendly staff
Very helpful and friendly staff . Quality is always excellent . Can't wait to do some more shopping .
7 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your lovely 5-star review!
We’re delighted to hear that you found our team so helpful and friendly, and that you’re always pleased with the quality of our products. It’s wonderful to know you’re already looking forward to your next shopping trip!
Thank you for your continued support of Fairfax & Favor – we can’t wait to welcome you back again soon.
Best Wishes,
The Fairfax & Favor Team
Great Britrish Experience
From being marketed to, and then visiting the stale at the Burghley horse trails, the staff were very informative and helpful it made the experience genuinely enjoyable, the product is quality
6 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your lovely 5-star review!
We’re delighted to hear that you had such an enjoyable experience at Burghley Horse Trials. It’s wonderful to know that our team were so informative and helpful, and that you enjoyed discovering the quality of our products.
We’ll be sure to share your kind feedback with the team – it’s always lovely to hear when they’ve helped make someone’s experience special.
Thank you for choosing Fairfax & Favor, and we hope to welcome you back again soon!
Best Wishes,
The Fairfax & Favor Team
Great shopping experience at event…
Great shopping experience at event despite it being very busy. Love F&F, always quality products and excellent service. Love my new Brancasters which are for my upcoming holiday
7 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your wonderful 5-star review!
We’re delighted to hear you had such a great shopping experience at the event, especially with it being so busy. It’s fantastic to know you’re a fan of Fairfax & Favor and that you continue to love the quality of our products.
We’re particularly pleased to hear you’re enjoying your new Brancasters! We hope they’re the perfect addition to your holiday wardrobe and that you have a fantastic time on your upcoming trip.
Thank you for your continued support – we really appreciate it!
Best Wishes,
The Fairfax & Favor Team
The two young ladies working in the…
The two young ladies working in the Southwold store made our visit very easy and comfortable. Please ensure thyme received this feedback.
6 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your lovely 5-star review!
We’re delighted to hear that the team in our Southwold store made your visit so easy and comfortable. Creating a warm and welcoming experience for our customers is so important to us, so it’s wonderful to know the team made such a positive impression.
We’ll absolutely make sure your kind feedback is shared with the team – they’ll be thrilled to hear it!
Thank you for choosing Fairfax & Favor, and we hope to welcome you back to Southwold again soon.
Best Wishes,
The Fairfax & Favor Team
Great service from Fairfax & Favor
Great service from Fairfax & Favor. I was kept informed at each stage of my purchase, and my gilet arrived beautifully packaged.
4 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your lovely 5-star review!
We’re delighted to hear that you received such great service and communication throughout your purchase. We’re also so pleased that your gilet arrived beautifully packaged – we know those little details can make receiving a new purchase even more special.
Thank you for choosing Fairfax & Favor and for taking the time to share your feedback. We hope you’re absolutely delighted with your new gilet!
Best Wishes,
The Fairfax & Favor Team
Beautiful experience
The ladies in the shop at Bawtry were so lovely and helpful, the shop is just beautiful and the shoes are fantastic. Exactly what I wanted, and since my size wasn’t available was sent to my address at no further cost. Highly recommend.
3 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your lovely 5-star review!
We’re delighted to hear that the team at our Bawtry store made your shopping experience so enjoyable. It’s wonderful to know they were able to help you find exactly what you were looking for, and arrange for your shoes to be sent directly to you when your size wasn’t available in store.
We’ll be sure to share your kind words with the Bawtry team – they’ll be thrilled to hear your feedback!
Thank you for recommending Fairfax & Favor, and we hope you’re absolutely loving your new shoes.
Best Wishes,
The Fairfax & Favor Team
Fabulous craftsmanship and quality
Fabulous craftsmanship and quality
The staff are very knowledgeable and the advise and honesty is trusted.
5 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that you love the craftsmanship and quality of our products. It’s equally lovely to hear that our team’s knowledge, advice and honesty have made such a positive impression – we want our customers to always feel confident that they’re receiving genuine and trusted advice.
Thank you for taking the time to share your feedback and for choosing Fairfax & Favor. We hope to welcome you back again soon!
Best Wishes,
The Fairfax & Favor Team
Boots at Burghley
I bought a pair of boots while visiting Burghley horse trials. The woman that helped me was excellent and friendly. Even though the stand was very busy she took the time to make sure everything was just right for me, happy to collect different sizes/styles when requested. I never felt rushed. I love my Fairfax and favor pieces and I love adding to my collection!
5 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that you had such a positive experience with us at the Burghley Horse Trials. It’s especially lovely to know that, despite how busy the stand was, our team member took the time to make sure everything was just right for you and that you never felt rushed.
We’ll be sure to share your kind feedback with the team. It’s fantastic to hear how much you love your Fairfax & Favor pieces and that you’re enjoying adding to your collection!
We hope you love your new boots and look forward to welcoming you back again soon.
Best Wishes,
The Fairfax & Favor Team
Exceptional Quality
Excellent customer service and communication.
Style and quality of the products is exceptional.
First class company
1 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that you’ve been so impressed with our customer service and communication, as well as the exceptional style and quality of our products. Providing a first-class experience from start to finish is incredibly important to us, so it’s lovely to know we’ve achieved this for you.
Thank you for your kind words and for choosing Fairfax & Favor. We really appreciate your support!
Best Wishes,
The Fairfax & Favor Team
All the girls in the Helmsley are so…
All the girls in the Helmsley are so helpful and friendly.
5 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that the team at our Helmsley store were so helpful and friendly. We pride ourselves on creating a warm and welcoming experience for every customer, so it’s lovely to know the team made such a positive impression.
We’ll be sure to share your kind feedback with the Helmsley team – they’ll be thrilled to hear it!
Best Wishes,
The Fairfax & Favor Team
Tetbury bag
Brought the Tetbury black suede at Burghley Horse Trials, although the stand was busy the sales rep took the time to help me decide between the Tetbury and Connie and the colours. Thank you for your help, can’t wait to start using my new bag!
5 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that you had such a lovely experience at the Burghley Horse Trials. It’s fantastic to know that, despite the stand being busy, our team took the time to help you choose between the Tetbury and Connie and find the perfect colour, without ever making you feel rushed.
We’ll be sure to share your kind feedback with the team. We hope you absolutely love your new black suede Tetbury and enjoy using it for years to come!
Best Wishes,
The Fairfax & Favor Team
Charlotte was really lovely and…
Charlotte was really lovely and extremely helpful
5 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that Charlotte was so lovely and helpful during your visit. We’ll be sure to share your kind feedback with her – she’ll be thrilled to know she made such a positive impression.
Thank you for taking the time to share your experience and for choosing Fairfax & Favor. We really appreciate your support!
Best Wishes,
The Fairfax & Favor Team
Great knowledgable very friendly staff
Great knowledgable very friendly staff!
Love the new shoes, staff were really helpful getting the right fit.
Bakewell store also lovely experience all round.
5 de junho de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that you had such a lovely experience at our Bakewell store and that the team were able to help you find the perfect fit for your new shoes. It’s fantastic to hear that you found our team both knowledgeable and friendly – that’s exactly the experience we want to create.
We hope you absolutely love your new shoes and enjoy wearing them!
Best Wishes,
The Fairfax & Favor Team
Staff were amazing super helpful and…
Staff were amazing super helpful and very knowledgeable
5 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that you found our team so helpful, friendly and knowledgeable. We pride ourselves on providing expert advice alongside a warm and welcoming experience, so it’s lovely to know this came across during your visit.
Thank you for taking the time to share your feedback and for choosing Fairfax & Favor. We really appreciate your support!
Best Wishes,
The Fairfax & Favor Team
Fairfax & Favor are one of my go to…
Fairfax & Favor are one of the brands I love to purchase from. Having purchased my Finsbury bag on an earlier shopping trip I wanted to make sure that I kept it in its pristine condition, hence my latest purchase of the leather balsam. I know this will not be the last purchase from them as I have my eye on another pair of their lovely boots! PS Please will you open a store in Beverley, East Yorkshire!!
5 de setembro de 2026
Avaliação não solicitada
Resposta da Fairfax & Favor
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that Fairfax & Favor is one of your favourite brands and that you’re taking such good care of your Finsbury bag with our Leather Balsam. We love hearing that our products have become part of your collection, and it’s fantastic to know you already have your eye on your next pair of boots!
And we’ll certainly take your request for a Beverley store on board! You never know…
Thank you for your continued support – we can’t wait to see what you add to your collection next!
Best Wishes,
The Fairfax & Favor Team
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