Availability of vegetarian friendly pastry and timely delivery. I had been to four local super markets (these had beef fat or traces of crustaceans options which weren't for me). The delivery was a bi... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
From first connection Farro’s responds with accuracy, helpfulness, speed and best-ever of any company (whether on-line or in person) I’ve ever bought from. Products are tops, as well.
A empresa respondeu
The quality of the produce plus the care taken to pack the items (really appreciated that). Great service & timely delivery although might be good to remind the delivery service not to upend the box w... Ver mais
A empresa respondeu
Pros: Easy to use online booking, notification and pricing Cons: The delivery was a gift for a solo mother who was looking after 3 sick children. I specified if they could knock on the door at delive... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Farro has a fast, friendly and efficient online ordering service to bring your favourite Farro items to straight to your door. We offer same-day delivery with your orders picked, packed, and delivered by our personal shoppers, with a smile.
Informações de contato
Auckland, Nova Zelândia
- farro.co.nz
4,5
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Farro
Thank you for your kind review.
Resposta da Farro
Thank you for your great review!
Have always been a loyal Farro customer…
Have always been a loyal Farro customer until I did a online delivery, requested it be delivered on Tuesday waited all day never received my order had to order takeaways as I was expecting to eat my dinner ordered from Farro unfortunately won’t be placing a online order in a hurry again
26 de abril de 2026
Resposta da Farro
Thanks for your loyalty and for sharing this. We’re really sorry your delivery didn’t arrive as expected. We’ll be in touch with you directly to look into what happened and make this right.
Great dinners for 1!
Great dinners for 1!! Extremely reliable delivery. Food packed beautifully
19 de abril de 2026
Resposta da Farro
Thank you for the great review!
Resposta da Farro
Thank you for your review!
Love Farro
Love Farro; only reason I didn’t give a top score was some of the produce should be marked down when damaged ie; capsicums ; wilted bags of lettuce, salad leaves etc that were still full price. I know you can’t help the impact of the weather but still sub-standard!
16 de abril de 2026
Resposta da Farro
Thanks for your feedback! We will reach out to you directly regarding the produce and organise a refund for you.
Quick, Efficient and great value
Very quick and efficent clear about delivery and great unique items at really good and competitive prices to the standard chains.
22 de abril de 2026
Resposta da Farro
Thanks for your review! We're so glad you had a good experience.
First time doing an online delivery…
First time doing an online delivery order and it was brilliant
22 de abril de 2026
Resposta da Farro
Thanks so much! We look forward to serving you again.
Resposta da Farro
Thank you for the great review!
Great for gifting
Ordered for a friend coming out of hospital. Everything was delivered as ordered on the day. Perfect experience.
22 de abril de 2026
Resposta da Farro
Thank you for your lovely review! We hope your friend felt cared for :)
Be warned the butter Chicken is very
Be warned the butter Chicken is very, very spicy, to hot for me
21 de abril de 2026
Resposta da Farro
Thanks for your feedback, and we’re sorry to hear it was too spicy for your taste. We’ll pass this on to our kitchen team as we know preferences can vary.
Excelllent until it came to paying
Excelllent until it came to paying. Very confusing as bank visa debit did not show up immediately as most do…was explained that will not show until order is packed… guess to allow for no substitutes… had to ring back HELP to clarify.. eventually showed a few days later just befor delivery..
Guess allowing substitutes fixes this but you don’t have to accept subs…
Would save Customer Help explaining…
Must add she was excellent…
20 de abril de 2026
Resposta da Farro
Thanks so much for your detailed feedback, and we’re glad our Customer Care team could help clarify things for you. We appreciate your comments and will take this on board!
Great food and speedy service
Great food and speedy service but my order was wrong when it arrived.
One item was wrong but when I rang the service was great, I was refunded for the missing items and told to keep the incorrect item with an apology.
As the food is great I’ll be ordering again
20 de abril de 2026
Resposta da Farro
Thanks so much for your feedback, we’re really pleased to hear our team was able to resolve this quickly for you. We appreciate your understanding and look forward to your next order!
Resposta da Farro
Thank you for your review!
Not impressed really
I had difficulty navigating my order with a gift card and a new customer delivery discount. Then I got the wrong order. Not impressed really....
20 de abril de 2026
Resposta da Farro
We’re very sorry to hear about your experience, and we understand how frustrating that must have been. We’re glad we were able to resolve this with your order, and appreciate you bringing it to our attention.
Prompt and efficient service
19 de abril de 2026
Resposta da Farro
Thanks so much for your review, we’re really pleased to hear you enjoyed the service!
Resposta da Farro
Thanks so much for your feedback, we’re so pleased to hear everything arrived as promised and that you enjoyed it!
Grapes and kiwi fruit were spoiled
Grapes and kiwi fruit were spoiled, broccolini lasted two days and then seemed perished. Not the greatest experience
13 de abril de 2026
Resposta da Farro
We’re very sorry to hear this, as this is not the quality we expect from our produce. We’ll be in touch with you directly to get this sorted.
I love Farro
I love Farro, always have. I have only recently used their delivery service though. It’s top class just as you’d expect from Farro. Very useful if you can’t get to the store. Highly recommended.
9 de abril de 2026
Resposta da Farro
We love that you love our delivery system as much as our stores!
Resposta da Farro
Thank you for your review. We are pleased everything went so well!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.