Availability of vegetarian friendly pastry and timely delivery. I had been to four local super markets (these had beef fat or traces of crustaceans options which weren't for me). The delivery was a bi... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
From first connection Farro’s responds with accuracy, helpfulness, speed and best-ever of any company (whether on-line or in person) I’ve ever bought from. Products are tops, as well.
A empresa respondeu
The quality of the produce plus the care taken to pack the items (really appreciated that). Great service & timely delivery although might be good to remind the delivery service not to upend the box w... Ver mais
A empresa respondeu
Pros: Easy to use online booking, notification and pricing Cons: The delivery was a gift for a solo mother who was looking after 3 sick children. I specified if they could knock on the door at delive... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Farro has a fast, friendly and efficient online ordering service to bring your favourite Farro items to straight to your door. We offer same-day delivery with your orders picked, packed, and delivered by our personal shoppers, with a smile.
Informações de contato
Auckland, Nova Zelândia
- farro.co.nz
4,5
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Farro
Thank you for your review! We are so pleased you enjoyed your Farro online experience.
Good site
Helpful online order team .gets hassles solved fast .friendly nice food 😋
23 de fevereiro de 2026
Resposta da Farro
Thank you for your kind review.
Easy solution at a time of need.
Was great to be able to send friends a couple of meals and some treats when they needed it and I was out of the country. Thanks for making it so easy and so reasonably priced!
28 de fevereiro de 2026
Resposta da Farro
Thank you Jo.
It is a great way to help families and friends out when you are not near by.
Great Alternative to a Supermarket
I shop online for pre-cooked meals and some specialty products. Also I always buy their sourdough bread to stock the freezer. I like I can get fresh vegetables and seafood. A great experience overall as they have a great selection of goods.
18 de janeiro de 2026
Resposta da Farro
Thank you for your review. We are pleased you find our online service a good alternative.
Friendliness from ordering to delivery
The online ordering system is easy to navigate. The post order communication is great. The courier sent me a text when the box was delivered with a photo of it in our box. When I thanked him he said ‘You’re welcome’ I love the friendly helpful service from beginning to end and the food is excellent.
18 de fevereiro de 2026
Resposta da Farro
Thank you so much for your lovely review, Lorraine. We're so pleased you enjoyed your Farro online experience. We hope you enjoy your goodies and look forward to seeing you online again soon. Thank you for shopping with Farro.
Efficient prompt delivery good packaging
Efficient prompt delivery good packaging
22 de fevereiro de 2026
Resposta da Farro
Thank you for your kind review.
Great products
Great products, quick delivery, well packed and lovely service
11 de fevereiro de 2026
Resposta da Farro
Thank you for taking the time to leave a review, Karen.
We are pleased that your delivery went so well.
Good scheduling and delivery. So-so meal selection process.
Was good. Easy to schedule the delivery.
My one complaint would be the filtering service for the meals on the website isn't great. It made it difficult to find the meals I wanted at the sizes I wanted on mobile. I'm sure if I was on my laptop it'd be fine, but the filtering is not great otherwise.
17 de fevereiro de 2026
Resposta da Farro
Thank you for your review. We appreciate your constructive feedback.
Resposta da Farro
Thank you for your review. We are so pleased you enjoyed your Farro order.
Efficiency in collecting the order…
Efficiency in collecting the order together and getting it out to me.
10 de fevereiro de 2026
Resposta da Farro
Thank you for your kind review.
Wish there was Farro in Christchurch!
Seamless process of ordering some meals and treats for a family member. And super speedy delivery!
8 de fevereiro de 2026
Resposta da Farro
Thank you for your kind review.
Will it arrive in time for dinner?…
Booking on line OK as I have done this before but it was confusing before as a user of multiple gift cards.
No tracking option, a pity as reception isn't always as quick as they could be.
5 de fevereiro de 2026
Resposta da Farro
Thank you for your review and for the feedback. We appreciate you taking the time and will pass this on to our team.
Resposta da Farro
Thank you for your review!
Appreciative
Really appreciate the on-time delivery, whilst the earliest delivery was a week away, I wasn't in a rush, so that didn't matter. The fact you also delivery rurally was a huge PLUS in my books. Thank you Farro - you were great!
23 de janeiro de 2026
Resposta da Farro
Thank you for your kind review.
Alexis and Stephanie were brilliant
Alexis and Stephanie were brilliant, you are fortunate to have them..however your online ordering system is/was the hardest I have ever experienced..you have an opportunity to purchase when there is no stock back up..you call products differently to the names on the packets and it is SO confusing. Maybe a great I.T. team is needed?
27 de janeiro de 2026
Resposta da Farro
Thank you so much for your candid and honest review — we really appreciate you taking the time to share it.
We’re so pleased to hear your kind words and will be sure to pass that on. We also appreciate your feedback on the online ordering experience; it’s incredibly helpful in highlighting where we need to improve.
Thanks again for letting us know where we’ve got things right and where we can do better.
Amazing service for the team at Farro
Amazing service for the team at Farro! Excellent communication with me regarding unavailable items and how/when they would be fulfilled, ended up getting exactly what I needed that day. Thank you so much!
26 de janeiro de 2026
Resposta da Farro
Thank you so much for your review. We're so pleased you were happy with your Farro online experience and look forward to seeing you online again soon!
Resposta da Farro
Thank you for your review!
Good online experience
Good communication as this is my first time to place an order
Thank You
Mike
23 de janeiro de 2026
Resposta da Farro
Thank you for your review. We are so pleased you are happy with your Farro online experience and look forward to welcoming you online again soon.
I’ve had an excellent experience with…
I’ve had an excellent experience with Farro. The food was incredibly fresh and delicious. The online ordering process was straightforward and convenient, with quick delivery. I highly recommend shopping at Farro.
22 de janeiro de 2026
Resposta da Farro
Thank you for your review Crystal.
We're pleased you have had such a good experience!!
Delivered to the wrong address despite…
Delivered to the wrong address despite instructions on the order and on a responding text advising pending delivery
19 de janeiro de 2026
Resposta da Farro
Thank you for your review. As per your order, the delivery was made to the address in the delivery address field. Unfortunately, the order notes section is not accessible to our delivery partners for delivery address purposes. We are sorry for any inconvenience caused. Please feel free to contact our customer care team on 09 360 0499 or hello@farro.co.nz with any delivery queries or amendments, we're happy to help.
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