Fatsoma Avaliações 

I am disabled. Every other site explains disabled ticket allows the carer to come free. The website explanation was not clear. I emailed them and waited about 3 days for a clarification as to whether the usual carer free policy applied. No contact phone number. Eventually, email received saying carer has to buy ticket. Most unsatisfactory communications. in Fatsoma’s response below they assert WITHOUT ANY PROOF, that non response to my emails for 3 days, was because I was not emailing Fatsoma. I most certainly was emailing Fatsoma! Also, they do not address the issue of their not having a phone number. Anyone’ know how to knock off the one star rating I gave them??

misleading when paying for three tickets as its a really slow system. so slow it looked as if i had not paid. so i paid for another three tickets
checked bank and id paid for six tickets.... then found out there is no refund !!! i'm fuming and wouldn't want this happening to others, so dont trust this company!!!!

When I ordered my tickets I couldn’t understand why my money had been taken and no tickets. I couldn’t understand why not access them on the website either. I was very annoyed. I then found out where I could mail and did so explaining my problem. Within minutes I got a reply and my tickets. I was unable to access the site as I had put the wrong email in through a typo! Thank you so much. I would have given 5 stars but it took me a while to find out how to contact the site. Thank you for sorting out my error.

Absolute rip off! Never use this company. They never refund and make it so difficult to get in touch. I was unable to attend an event due to a family bereavement and they were so unfeeling and unsympathetic it made my unfortunate event even worse! Don't use them!!!

Abba Party in Warrington - such a brilliant event - really enjoyed it and the atmosphere was perfect - a club full of women haveing the best time - everyone was happy, smiling, dancing and really having fun

Easy quick, no messing about process - had my tickets sorted within 5 minutes! (if not shorter)

Was very simple. No complaints.

I had a 15% off coupon (WELCOME15) that I entered at checkout but I was not given the 15% off. I think I am owed that money.

Alaap sikander is the best singer forever really enjoyed with all family he is supper se b upper

Easy to book tickets and as I had registered my interest got a very good price too.

easy buy using a credit card number, online and tickets promptly received by email link and pdf. As usual with concert tickets, there are commission payments but this was far less than some charge, so well done:)

Fan park was ok - but my
Word it’s a con.

£3.30 per person booking fee even though booking 1 table.

Promised a free drink if entered before 8.30pm, we got in the queue at 7.45pm, but wasn’t given entry until 8.31pm because of checks etc and was refused the free drink as 1 minute over.

Shocking customer service

Good quick purchase. However the addition of a processing charge at the end spoilt the experience. Would be much better if this was displayed at the same time as the ticket price.

Amending my review because the organiser Fatsoma were not the issue and I have left a review for the venue instead.

Myself & 4 friends attended the Motown day party in Cardiff on 27th June 2026. We left after 1 drink.

The venue felt very disjointed and there was nowhere to sit. We like to be able to set up camp somewhere and those that want to can go off and dance but have a base to come back to and somewhere to leave their drinks and bags.

The only place we could get a seat was in the air conditioned pink room but we were unable to hear the music from in there.

Very disappointed. Expected better for tickets that cost over £20.

Quick to book and easy to pay. Confirmation immediately emailed and receipt of payment provided.

So easy to find event, booking process so easy. Great!!

Bought 2 tickets for an event and turned up at the venue on the given date.
The event was cancelled 1 month before the given date, however we were not informed or offered a refund.
Money spent getting to the venue, time spent travelling to the venue..........all wasted.
What a useless company they are.
There are better out there.
Reply to the response from Fatsoma.
Simple reply really - you didn't email me.
But you did take your booking fee.
Shockingly bad company.

Website was easy to use and straightforward. Don't agree with the booking charge per ticket, bit of a racket, should be on the whole booking.

It was so quick.and easy to book.the tickets

I ordered a GOLD ticket and used the discount code WELCOME15 and didn’t receive the discount. I wrote Customer Service that the instructions were unclear. I was told it only applied to certain GOLD tickets. I’m very disappointed in your policy!