Fatsoma Avaliações 

So far, not good! I bought tickets for the wrong time. Emailed like it said on the website. I got a response saying that I have to go back to the website and fill out a form. I fill out the form and then I’m told that I’ve contacted the wrong organization. I’m given information to go to the other organization. I emailed the other organization again! It’s been a few days and haven’t heard back from anybody. I don’t like when one company takes your money, but the other one is the one in charge of the tickets. I have no answers from either company. Not happy with their customer service.

Quick and easy process to purchase tickets.

Ordering tickets online was fast, easy & fool proof, great experience when not very techy

An app that is easy to use to buy tickets.

I was lured in by an ad offering 15% discount on gold seat tickets if I signed upI so I signed up and attempted to book my tickets only to find that there were only a few seats with 15% off so we’re not available.. I got distracted by a phone call when I returned to complete the booking. The ticket prices had gone up by £5 each and booking fee had also increased in the space of a few hours… so not exactly what it says on the tin.. a very misleading advertisement..

I experienced an issue following a payment glitch and raised a support ticket via their online form at around 9pm. I received a prompt response the following morning, and the issue was resolved quickly. Unfortunately, I had to get back in touch due to a further problem, but once again they responded promptly and rectified the issue without any hassle. Easily one of the best and most straightforward customer service experiences I've had in a long time.

Quick and easy checkout, can't fault it really.

I purchased tickets for the incorrect time in error on the website and contacted customer service to have the tickets changed. I received a response from AI that said I would need to request a human agent to assist me. I requested a human agent and all I ever get are resonses from an AI agent who inform me they can't assist me.
Horrible customer service as you can only reach them through e-mail that goes to an AI bot. No human interaction or phone numbers.

Easy and secure website. Seamless transaction.

When I sent them a message too what’s gone on they got on it right away and managed too find 2 of my tickets that I did not receive by email thank you so much

Bought tickets to watch the amazing Indie band ESCAPE THE CURFEW perform all their original songs at Corporation music venue in Sheffield they headlined and people were absolutely flabbergasted by how amazing they were. These are one to watch.

Very good indeed no problem at all

I felt it was hard to book, and I am hoping
It will be easy to print my tickets.

No problem booking but I had to pay £6.24 for a £5 ticket. That's 24.8%. Mmm...

Had an issue when ordering tickets on their online platform. Request to speak to someone in customer support never materialised and unable to find any contact number in searches. Would never use this company again

The process was very simple and straightforward, however a 25% add-on in fees is absurd. There is no need for any platform offering this type of service to be demanding such a thing.

Having made a mistake with my order they were very helpful and so quick at rectifying it very impressed

Easy to book tickets, immediate response with the barcoded ticket, excellent service

Fatsoma closed my business account after they said my event funds were cleared,i am unable to request a payot since they suspended my account,their support email does not have any response.