Fidelity Energy Avaliações 

107
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Fidelity are such a great Company to work with! Since working with Fidelity, we have saved a huge amount on our utility bills and as a charity, this means more funds can be put towards helping our... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have worked with a number of energy consultants and brokers over the years, and from our initial meeting I had a very positive impression that Fidelity Energy really knew their field. Given the... Ver mais

Avaliado com 5 de um total de 5 estrelas

Fidelity are a great company to work with. I have been a partner for 6 years. They offer fantastic support when it comes to sales but more importantly the support they offer to the customers is grea... Ver mais

Avaliado com 5 de um total de 5 estrelas

I genuinely cannot fault Fidelity. They have been so supportive of my company especially in tough times. Always give me full transparency and guidance. Big shout out to Alex, Aaron and Clare who a... Ver mais

Detalhes da empresa

  1. Corretor de Empresas
  2. também em
  3. Consultor
  4. Prestador de serviços públicos

Escrito pela empresa

Changing the way businesses procure their energy. Empowering partners to service their client’s energy needs with our simple and effective portal.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

107 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(107)

37 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I've been working with Paul Callow for…

I've been working with Paul Callow for a number of years and most recently at Fidelity. I have been very impressed with how responsive he has been in supporting me getting on board as a partner and with customer enquiries.

21 de agosto de 2024
Avaliação não solicitada
logotipo da Fidelity Energy

Resposta da Fidelity Energy

Hi Adrian

Thank you so much for taking the time to write a review, it is very much appreciated!

We are delighted to hear you have been pleased with the service provided to you and support from Paul

Kind regards,
The Fidelity Energy Team

Avaliado com 5 de um total de 5 estrelas

Very efficiently done

One phone call, followed by an email with a comprehensive review. All very efficiently done.

21 de agosto de 2024
Avaliação não solicitada
logotipo da Fidelity Energy

Resposta da Fidelity Energy

Hi Ian

Thank you so much for taking the time to write a review, it is very much appreciated! We are delighted to hear you have been pleased with the service provided to you

Kind regards,
The Fidelity Energy Team

Avaliado com 5 de um total de 5 estrelas

It has been an absolute please working with Dean

It has been an absolute please working with Dean and his team. Not only have I been equipped for growing my business, but they are always there no matter how silly the question that I might have...

20 de agosto de 2024
Avaliação não solicitada
logotipo da Fidelity Energy

Resposta da Fidelity Energy

Hi Chris

Thank you so much for taking the time to write a review, it is very much appreciated!

We are delighted to hear you have been pleased with the service provided to you by Dean and the team

Kind regards,
The Fidelity Energy Team

Avaliado com 5 de um total de 5 estrelas

A fantastic business to deal with

A fantastic business to deal with, very responsive and provide excellent service

20 de agosto de 2024
Avaliação não solicitada
logotipo da Fidelity Energy

Resposta da Fidelity Energy

Hi Gavin

Thank you so much for taking the time to write a review, it is very much appreciated!

We are delighted to hear you have been pleased with the service provided to you by the team

Kind regards,
The Fidelity Energy Team

Avaliado com 5 de um total de 5 estrelas

⭐⭐⭐⭐⭐ Fidelity Energy

⭐⭐⭐⭐⭐ Fidelity Energy - Exceptional Service and Professionalism!
I recently had the pleasure of working with Fidelity Energy for a major project, and I couldn't be more impressed with their service and professionalism. From start to finish, the entire experience was seamless and exceeded all my expectations.

Outstanding Customer Service: The team at Fidelity Energy is incredibly responsive and attentive. They took the time to understand the business needs and provided tailored solutions that perfectly matched the requirements. Communication was clear and prompt throughout the entire process.

Expertise and Knowledge: The team at Fidelity Energy are true experts in their field. Their extensive knowledge and experience were evident in every interaction. They provided valuable insights and recommendations that greatly enhanced the quality of the project.

Timely Completion: One of the most impressive aspects of working with Fidelity Energy was their commitment to deadlines. They managed the project efficiently and completed it on time, without compromising quality service. This level of reliability is rare and highly commendable.

In summary, Fidelity Energy is a top-tier contractor with exceptional service, quality and outstanding value. I highly recommend them to anyone in need of reliable and professional energy management services. They have earned my trust and my highest praise. Thank you, Fidelity Energy, for a job well done!

1 de agosto de 2024
Avaliação não solicitada
logotipo da Fidelity Energy

Resposta da Fidelity Energy

Hello Michael,

Thank you so much for your kind review, we are delighted to hear that your experience with Fidelity Energy exceeded your expectations.

Providing exceptional service alongside tailored solutions is at the core of what we do, so it's wonderful to know that the team succeeded in achieving this whilst delivering the results you desired. We will pass your kind words on to the entire team involved.

We look forward to adding further value to your estate as we continue to support you in achieving your goals.

Kind regards,
The Fidelity Energy Team

Avaliado com 5 de um total de 5 estrelas

The service is great

The service is great! They communicate quickly, and keep you up to date with what is happening. The staff I have dealt with are friendly, and always happy to help. Would definitely recommend Fidelity.

5 de agosto de 2024
Avaliação não solicitada
logotipo da Fidelity Energy

Resposta da Fidelity Energy

Hello Chris,

Thank you for taking the time to write a review.

We are thrilled to hear you had a great experience with our team. Your recommendation means a lot to us, and we're glad our communication and support met your expectations.

Kind regards,
The Fidelity Energy Team

Avaliado com 5 de um total de 5 estrelas

Great service and really helpful

I have been working with Paul for a while now and he has been very helpful and knowledgeable. I enjoy working with Fidelity and cannot recommend them highly enough.

19 de agosto de 2024
Avaliação não solicitada
logotipo da Fidelity Energy

Resposta da Fidelity Energy

Hello Cenk.

Thank you for taking the time to write a review.

We are thrilled to hear about your positive experience working with Paul and the team at Fidelity Energy.

It is great to know that our service and expertise have been helpful to you and your recommendation is truly appreciated.

Kind regards,
The Fidelity Energy Team

Avaliado com 5 de um total de 5 estrelas

Paul has been excellent with all of my…

Paul has been excellent with all of my queries and signed so many of my businesses

19 de agosto de 2024
Avaliação não solicitada
logotipo da Fidelity Energy

Resposta da Fidelity Energy

Hello Mohammed,

Thank you so much for taking the time to write a review, it is very much appreciated.

We will also make sure to pass on your kind comments to Paul.

Kind regards,

The Fidelity Energy Team

Avaliado com 5 de um total de 5 estrelas

Great Fast Start support offered

I’ve been a partner with Fidelity now for 6 months. I’ve successfully onboarded a load of customers, support by Paul Callow and the inside sales team. Company has been flexible in it approach to onboarding new customers and allows me to lead the relationship, providing the necessary support behind the scenes

19 de agosto de 2024
Avaliação não solicitada
logotipo da Fidelity Energy

Resposta da Fidelity Energy

Hello Andrew,

Thank you so much for taking the time to write a review, it is very much appreciated.

We are delighted to hear you are happy with the level of service we have provided to your business during our partnership. We will also make sure to pass on your kind comments to Paul.

Kind regards,
The Fidelity Energy Team

Avaliado com 5 de um total de 5 estrelas

Simon at Fidelity Enegry secured the…

Simon at Fidelity Enegry secured the most competitive rates available for our business. The service was excellent with regular updates on the market trends allowing us to secure our contract just as the market dipped. Friendly professional and informative service from Simon at Fidelity.

13 de agosto de 2024
Avaliação não solicitada
logotipo da Fidelity Energy

Resposta da Fidelity Energy

Thank you so much for taking the time to write a review! It is very much appreciated and are delighted to hear you are happy with the service we have provided.

We will also make sure to pass on your kind comments to Simon.

Kind regards,
The Fidelity Energy Team

Avaliado com 5 de um total de 5 estrelas

Simon and all the team have been very…

Simon and all the team have been very helpful with the renewal and setting up a new site, it was all done with no pain to me.
I would recommend them.

16 de agosto de 2024
Avaliação não solicitada
logotipo da Fidelity Energy

Resposta da Fidelity Energy

Thank you so much for taking the time to write a review! It is very much appreciated and are delighted to hear you are happy with the service we have provided.

We will also make sure to pass on your kind comments to Simon.

Kind regards,
The Fidelity Energy Team

Avaliado com 5 de um total de 5 estrelas

Ian Dawson

Kevin Jewitt. Came into my business to look at my costs for utilities, but so do many other utility companies, but Kevin was totally open and transparent with his prices and I felt this is a guy who dies not try to hide anything, and I have had a excellent service ever since, I have also put him into other businesses I know who he has also helped with his open and honest approach.

Highly recommended.

1 de julho de 2024
Avaliação não solicitada
logotipo da Fidelity Energy

Resposta da Fidelity Energy

Hello Lesley,

Thank you so much for taking the time to write a review, it is very much appreciated!

We are delighted to hear you have been pleased with the service provided to you and our honest and transparent approach from Kevin.

It is also great that you have been happy with us to then recommended our services to other businesses you know.


Kind regards,
The Fidelity Energy Team

Avaliado com 5 de um total de 5 estrelas

Support - Paul Callow

Paul Callow provided support not only at the beginning of my journey with Fidelity Energy, but continuously. He also provides regular updates on what is going on and relevant to the business.

16 de agosto de 2024
Avaliação não solicitada
logotipo da Fidelity Energy

Resposta da Fidelity Energy

Thank you so much for taking the time to write a review! It is very much appreciated and we are delighted to hear you are happy with the level of service we have provided to your business.

We will also make sure to pass on your kind comments to Paul.

Kind regards,
The Fidelity Energy Team

Avaliado com 5 de um total de 5 estrelas

Simple and easy process

Aaron Barker went above and beyond when helping us with our retail shops energy bills. He needed easy information to obtain a competitive quote, and transitioned the account for us. Very simple process and saved a small business a few hundred pounds a year

30 de abril de 2024
Avaliação não solicitada
logotipo da Fidelity Energy

Resposta da Fidelity Energy

Hello Samantha,

Thank you so much for taking the time to write a review, it is very much appreciated.

We are delighted to hear you are happy with the level of service we have provided to your business and will pass on your kind comments to Aaron.

Kind regards,
The Fidelity Energy Team

Avaliado com 5 de um total de 5 estrelas

Very happy and impressed with using…

Very happy and impressed with using Fidelity. Aaron was very knowledgeable and extremely professional, a pleasure to work with regarding our recent energy renewal. Will definitely continue to use in the future.

14 de agosto de 2024
Avaliação não solicitada
logotipo da Fidelity Energy

Resposta da Fidelity Energy

Hello Linda,

Thank you so much for taking the time to write a review! It is very much appreciated and we are delighted to hear you are happy with the level of service we have provided to your business.

We will also make sure to pass on your kind comments to Aaron.

Kind regards,
The Fidelity Energy Team

Avaliado com 5 de um total de 5 estrelas

I used fidelity energy around 4 years…

I used fidelity energy around 4 years ago, their representative came to my business address and was very helpful explaining how the energy sector worked and not to get tied into a contract that eould cost me a lot of money over the period of my tenancy.
They quickly reviewed and gave me proof of how much I could be saving.
It was a seamless transition through the process and within 10 days my new tariff and supplier was in place.
Highly recommend this company.

13 de fevereiro de 2023
Avaliação não solicitada
logotipo da Fidelity Energy

Resposta da Fidelity Energy

Hello Peter,

Thank you so much for taking the time to write a review, it is very much appreciated.

We are delighted to hear you are happy with the level of service we have provided to you over the last 4 years and look forward to supporting you further in the future.

Kind regards,
The Fidelity Energy Team

Avaliado com 5 de um total de 5 estrelas

Excellence service

Thank you Raj for sorting out our companies electricity and gas contracts. What a difference from other energy brokers. Very impressed how efficient they were and how easy it was to go into new contracts. Thank you! Credit where credit is due!

14 de dezembro de 2023
Avaliação não solicitada
logotipo da Fidelity Energy

Resposta da Fidelity Energy

Hello Jennifer,

Thank you so much for taking the time to write a review, it is very much appreciated.

We are delighted to hear you are happy with the level of service we have provided to your business and will make sure to pass on your kind comments to Raj.

Kind regards,
The Fidelity Energy Team

Avaliado com 5 de um total de 5 estrelas

John Haw is a reliable and efficient…

John Haw is a reliable and efficient energy broker. Not only does John understand the market , he helps you understand the market place resulting in helping businesses navigate an often challenging cost.

15 de novembro de 2023
Avaliação não solicitada
logotipo da Fidelity Energy

Resposta da Fidelity Energy

Hi Rupert

Thank you so much for taking the time to write a review, it is very much appreciated!

We are delighted to hear you have been pleased with the service provided to you by John and are enjoying working with us

Kind regards,
The Fidelity Energy Team

Avaliado com 5 de um total de 5 estrelas

Thanks for your help John

John has been invaluable help with our requests regarding switching energy providers for our businesses for a while now. Prompt responses, accurate information and a very easy switch at all times.

27 de novembro de 2023
Avaliação não solicitada
logotipo da Fidelity Energy

Resposta da Fidelity Energy

Hi Rebecca

Thank you so much for taking the time to write a review, it is very much appreciated!

We are delighted to hear you have been pleased with the service provided to you by John and that you enjoy working with us

Kind regards,
The Fidelity Energy Team

Avaliado com 5 de um total de 5 estrelas

5 Star Service

Russell and his team have worked incredibly hard to help me sort the utilities for my new shopfront office. I wouldn't have known where to start and have leaned on them heavily, it has been a long and painful process due to the various suppliers taking their time with everything so has been great to have the support of Fidelity along the way. They have made everything clear and easy to understand and have sourced great value contracts for my business. Wouldn't hesitate to recommend to anyone!

15 de maio de 2023
Avaliação não solicitada
logotipo da Fidelity Energy

Resposta da Fidelity Energy

Hi Samuel

Thank you so much for taking the time to write a review, it is very much appreciated!

We are delighted to hear you have been pleased with the service provided to you for your shopfront office and we made everything as easy as possible for you

Kind regards,
The Fidelity Energy Team

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