Fidelity are such a great Company to work with! Since working with Fidelity, we have saved a huge amount on our utility bills and as a charity, this means more funds can be put towards helping our... Ver mais
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Veja o que dizem as avaliações
I have worked with a number of energy consultants and brokers over the years, and from our initial meeting I had a very positive impression that Fidelity Energy really knew their field. Given the... Ver mais
Fidelity are a great company to work with. I have been a partner for 6 years. They offer fantastic support when it comes to sales but more importantly the support they offer to the customers is grea... Ver mais
I genuinely cannot fault Fidelity. They have been so supportive of my company especially in tough times. Always give me full transparency and guidance. Big shout out to Alex, Aaron and Clare who a... Ver mais
Detalhes da empresa
Escrito pela empresa
Changing the way businesses procure their energy. Empowering partners to service their client’s energy needs with our simple and effective portal.
Informações de contato
90 Bartholomew Street , RG14 5EE, Newbury, Reino Unido
- 08000 48 48 00
- fidelity-energy.co.uk
4,8
Excelente
107 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Detailed information
They gave detailed and very helpful outlook on the market. They were not pushy for another sale and allowed us as a business to make an informed decision that was right for us. Thank you!
12 de outubro de 2022
Avaliação não solicitada
Resposta da Fidelity Energy
Hi Sophie
Thank you so much for taking the time to write a review, it is very much appreciated!
We are delighted to hear you have been pleased with the service provided to you and with our support you were able to make the right choice for your business
Kind regards,
The Fidelity Energy Team
Great customer service
They are the only energy brokers that we have used who really look out for you and get have been able to negotiate great new contracts in place well in advance of our current contact end dates (over 6 months in some cases).
Great customer service and always helpful if we have a query
27 de outubro de 2022
Avaliação não solicitada
Resposta da Fidelity Energy
Hi Jane
Thank you so much for taking the time to write a review, it is very much appreciated!
We are delighted to hear you have been pleased with the service and support provided to you
Kind regards,
The Fidelity Energy Team
Highly Recommended
Highly Recommended: In a year when everyone's energy costs were rising, Fidelity was able to give us sound professional advice and helped to significantly reduce our bills for the next 2 years.
1 de outubro de 2022
Resposta da Fidelity Energy
Hi Nick
Thank you so much for taking the time to write a review, it is very much appreciated!
We are delighted to hear you have been pleased with the service provided to you and it has been great to help you reduce your energy bills
Kind regards,
The Fidelity Energy Team
Highly recommended.
Fantastic team to work with. Highly competent, great customer service and cracking aftercare support too.
3 de novembro de 2022
Avaliação não solicitada
Resposta da Fidelity Energy
Hi Ian
Thank you so much for taking the time to write a review, it is very much appreciated!
We are delighted to hear you have been pleased with the service provided to you and the aftercare support you received
Kind regards,
The Fidelity Energy Team
Amazing Service
Fidelity Energy is a fantastic company to work with as a partner. Our account manager Sam and Partner Manager Jason, continuously go above and beyond to help us grow our energy base and develop our knowledge so we can deliver exceptional service to our customers and help save them money! 100% recommend.
21 de janeiro de 2020
Avaliação não solicitada
Resposta da Fidelity Energy
Hi Demi,
Thank you so much for taking the time to write a review, it is very much appreciated. We are delighted to hear you are happy with the service we have provided.
We will make sure to pass on your kind comments to Sam and Jason as well.
Kind regards,
The Fidelity Energy Team
Excellent company to partner with
We have worked with Fidelity for nearly 6 months and the service they have provided to us has been fantastic.The Energy industry is a new market for us and the training and support has been very comprehensive and enabled us to hit the ground running and gain a number of new customers already. Our Internal Account Manager Charlotte is extremely helpful, prompt to respond and nothing is too much trouble. I would highly recommend Fidelity Energy as a trusted partner.
17 de setembro de 2019
Avaliação não solicitada
Resposta da Fidelity Energy
Thank you so much for taking the time to write a review!
It is very much appreciated and are delighted to hear you are happy with the service we have provided.
We will also make sure to pass on your kind comments to Charlotte.
Kind regards,
The Fidelity Energy Team
Fidelity Energy is a first class energy company.
Fidelity Energy is a first class energy company that provides excellent advice and reliable, trustworthy service.
The high quality of management is clearly reflected throughout the company and its staff and shows in the overall performance and service achieved.
I would highly recommend this company.
16 de setembro de 2019
Avaliação não solicitada
Resposta da Fidelity Energy
Hi Roger,
Thank you so much for taking the time to write a review, it is very much appreciated.
We are delighted to hear you are happy with the service we have provided and will also make sure to pass on your kind comments to the team.
Kind regards,
The Fidelity Energy Team
The advice given was excellent
The advice given was excellent. Thank you for the service you offer. Best Regards
16 de setembro de 2019
Avaliação não solicitada
Resposta da Fidelity Energy
Hi Anthony,
Thank you so much for taking the time to write a review, it is very much appreciated. We are delighted to hear you are happy with the service we have provided and look forward to continuing to work with you.
Kind regards,
The Fidelity Energy Team
Fidelity are a great partner
Fidelity are a great partner to Armstrong Bell. Both Jason and Joe are very supportive in both education of the energy market and in processing quotes and contracts - and we've had some tricky ones too! We've made a number of great sales with their support and look forward to expanding our energy resale operation in the future.
16 de setembro de 2019
Avaliação não solicitada
Resposta da Fidelity Energy
Hi Robert,
Thank you so much for taking the time to write a review, it is very much appreciated.
We are delighted to hear you are happy with the service we have provided and look forward to continuing to work with you.
We will also make sure to pass on your kind comments to Jason and Joe.
Kind regards,
The Fidelity Energy Team
We have had an excellent experience…
We have had an excellent experience with Fidelity Energy. A new product and revenue stream in our portfolio in uncertain times.
16 de setembro de 2019
Avaliação não solicitada
Resposta da Fidelity Energy
Thank you so much for taking the time to write a review, it is very much appreciated.
We are delighted to hear you are happy with the service we have provided and look forward to continuing to work with you.
Kind regards,
The Fidelity Energy Team
Brilliant company
Brilliant company, would highly recommend.
16 de setembro de 2019
Avaliação não solicitada
Resposta da Fidelity Energy
Hi Fred,
Thank you so much for taking the time to write a review, it is very much appreciated. We are delighted to hear you are happy with the service we have provided and look forward to continuing to work with you.
Kind regards,
The Fidelity Energy Team
Great company
We have been working with Fidelity for several years and we can't fault what they offer. Our account manager's Zack & Joe are always available to assist us with any queries and when they are not around, the rest of the team are always willing to step in and help.
It's because of them we can offer our customers competitive pricing on their utilities with the same level of professional services that they give us.
13 de setembro de 2019
Avaliação não solicitada
Resposta da Fidelity Energy
Hi Reshma,
Thank you so much for taking the time to write a review, it is very much appreciated.
We are delighted to hear you are happy with the service we have provided and look forward to continuing to work with you.
We will also make sure to pass on your kind comments to Zack, Joe and the team.
Kind regards,
The Fidelity Energy Team
Fantastic company
I have worked with Fidelity for over 12 months now and the support they give to their partners and customers is second to none. My contact Christian is always at the end of the phone when I need him, alternatively the rest of the team are always happy to help with prompt and accurate advice.
I have daily contact with Fidelity, they are constantly professional, friendly and courteous. I look forward to continued work with them and would highly recommend them to potential partners and customers.
12 de setembro de 2019
Avaliação não solicitada
Resposta da Fidelity Energy
Hi Amelia,
Thank you so much for taking the time to write a review, it is very much appreciated.
We are delighted to hear you are happy with the service we have provided and look forward to continuing to work with you too.
We will also make sure to pass on your kind comments to Christian and the team.
Kind regards,
The Fidelity Energy Team
Great customer service and people to…
Great customer service and people to work with
12 de setembro de 2019
Avaliação não solicitada
Resposta da Fidelity Energy
Hi Anne,
Thank you so much for taking the time to write a review, it is very much appreciated.
We are delighted to hear you are happy with the service we have provided and look forward to continuing to work with you.
Kind regards,
The Fidelity Energy Team
Fidelity Energy was able to cut our…
Fidelity Energy was able to cut our power bills from our existing supplier.
There information was presented clearly.
Most importantly for me. They was not too pushy or used hard sales Technics.
12 de setembro de 2019
Avaliação não solicitada
Resposta da Fidelity Energy
Thank you so much for taking the time to write a review, it is very much appreciated.
We are delighted to hear you are happy with the service we have provided and look forward to continuing to work with you.
Kind regards,
The Fidelity Energy Team
Great company to work with!
Great company to work with to save money on your business energy and friendly staff who are always happy to help. Their portal is also easy to navigate making the whole process straightforward!
12 de setembro de 2019
Avaliação não solicitada
Resposta da Fidelity Energy
Hi Hollie,
Thank you so much for taking the time to write a review, it is very much appreciated.
We are delighted to hear you are happy with the service we have provided and look forward to continuing to work with you.
Kind regards,
The Fidelity Energy Team
Beeline Networks has been working with…
Beeline Networks has been working with Fidelity Energy for quite some times now and them to be extremely supportive and helpful to providing an excellent service to our customers on there business utility, they are very competitive and swift in switching customers without any hassle.
12 de setembro de 2019
Avaliação não solicitada
Resposta da Fidelity Energy
Thank you so much for taking the time to write a review, it is very much appreciated.
We are delighted to hear you are happy with the service we have provided and look forward to continuing to work with you.
Kind regards,
The Fidelity Energy Team
Great service, great company
We have been working with Fidelity Energy for around 6 months now. Their service is second to none, this is down to their great staff,my account handler Dan is extremely helpful. I would recommend to any company.
13 de agosto de 2019
Avaliação não solicitada
Resposta da Fidelity Energy
Hi Tom,
Thank you so much for taking the time to write a review. It is very much appreciated and are delighted to hear you are happy with the service we have provided.
We look forward to continuing to work with you and will also make sure to pass on your kind comments to Dan.
Kind regards,
The Fidelity Energy Team
A great company to work with
I have been working alongside Fidelity Energy for a year. Everyone here is extremely helpful in particular Joe and Jason who have taught me an awful lot. I look forward to continuing to work with you all and to save many more customers money on their energy bills.
12 de agosto de 2019
Avaliação não solicitada
Resposta da Fidelity Energy
Hi Rachel,
Thank you so much for taking the time to write a review. It is very much appreciated and we are delighted to hear you are happy with the service we have provided.
We look forward to continuing to work with you and will also make sure to pass on your kind comments to Joe and Jason.
Kind regards,
The Fidelity Energy Team
Saved over 30% on electric for my company
A great experience - was well handled and looked after from start to finish. Would highly recommend to anyone looking to save on their energy bills and will use again when my contract is up for renewal!
12 de agosto de 2019
Avaliação não solicitada
Resposta da Fidelity Energy
Hi Karen,
Thank you so much for taking the time to write a review.
It is very much appreciated and we are delighted to hear that you are happy with the service we have provided and look forward to working with you again when your contract is up for renewal.
Kind regards,
The Fidelity Energy Team
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