This is an excellent platform for researching UK specific family history. And it's not owned by Blackstone like that big site. My reason for only 4 stars is that there is some specific UK informatio... Ver mais
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Veja o que dizem as avaliações
I’ve used it several times so I don’t know which particular search you’re talking about. But overall, I think my experience with Find My past now is improved. A few months ago I was able to find a per... Ver mais
A empresa respondeu
it was okay, but i coudnt find anyone related to me, so dont get this app people its a scam. And dont share your personal imformation on this app, or find out the hard way.
A empresa respondeu
Good presentation, easy to use. Limited data source for searches. Recent marriage records seem to be limited. Easy to add family members, when attaching census records to a person. Note that... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Findmypast is a homegrown family history company that helps people discover their origins. It started in the UK but now has millions of customers around the world, who use its family records to trace ancestors, build family trees and contact distant relatives.
Free cancellation within 14 days of Findmypast subscription.
Your choice to cancel
If you change your mind or for any other reason decide you do not want a Findmypast Subscription or Credit package, you may cancel your order within fourteen days after the day on which the contract is entered into (Cooling-Off Period) without giving any reason and we will give you a full refund. Check out our Terms and Conditions for full details.
Informações de contato
185 Fleet Street, EC4A 2HS, London, Reino Unido
- +1 (855) 246-8234
- support@findmypast.com
- findmypast.com
3,8
Muito Bom
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
They got my refund right back to me…
They got my refund right back to me when I accidentally subscribed!
18 de novembro de 2025
Resposta da Findmypast
Hello Liam,
Thank you for your review of Findmypast.
We're sorry to hear that you accidently made a subscription payment in error and glad to hear our support team was able to correct this for you.
You're welcome to return at any time to pickup from where you left off if you decide you would like to dive into some research again.
If you need any help in the future with our records, you maywant to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone
or live chat.
Scam
Tricked me into a 12 month membership and want to charge £35 to cancel.
19 de novembro de 2025
Avaliação não solicitada
Resposta da Findmypast
Hi Matthew,
We’re sorry to hear that you feel misled about the 12-month billed monthly membership chosen.
Choosing the billed monthly option under a 12-month agreement means you’re committing to a full 12-month term, just paying in monthly instalments instead of the full upfront cost. That said, we completely understand that circumstances can change which is why we offer the option to end the agreement early with an applicable termination fee. You can also choose to continue with the monthly payments and cancel at the end of the 12-month term.
Kind Regards,
Vicky
Findmypast
A good experience generally
I have not used this site very much,however when I have it has bee a positive experience.
6 de março de 2025
Resposta da Findmypast
Hello Fran,
Thank you for your review of Findmypast.
We're happy to hear that you have had a positive experience with using Findmypast so far and wish you the best of luck with your research.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Rocky start
I find it quite cumbersome to work with. Having tried the competition I am rather disappointed with the results I am getting. That may well be my own fault - I will need to gain more experience.
11 de outubro de 2025
Resposta da Findmypast
Good Morning
Thank you taking the time to provide feedback!
We are sorry to hear you have found some difficulty in using our site! We do have many on site resources to aid you if you are finding some difficulty, you can find many help pages using this link
https://www.findmypast.co.uk/blog/getting-started
We do also have a dedicated support team, we will be happy to offer some assistance here and a member of our teams will be in touch in due course!
Kind regards
Findmypast
Excellent!
Can’t even begin to say how helpful this site has been with my research!
8 de novembro de 2025
Resposta da Findmypast
Good Afternoon
Thank you for your lovely comments!
We are thrilled Findmypast has been so helpful for your research and wish your continued success in your searches!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
I found most of what I was looking for…
I found most of what I was looking for which is a good thing. It can be hard to find specific documents. I wish the search was a bit more detailed than it is.
25 de outubro de 2025
Resposta da Findmypast
Thank you for reviewing Findmypast
We will pass on your feedback regarding our search features
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
I really appreciate having access to…
I really appreciate having access to the Channel Islands records online!
12 de outubro de 2025
Resposta da Findmypast
Thank you for reviewing Findmypast Linda
We will pass on your comments, glad to hear you are enjoying having the channel island records onsite.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Finding answers…
It has helped along the way to fnding things I did not know. I have yet thought to find a site who can tell me my great grandfather's parents in Scotland
26 de dezembro de 2024
Resposta da Findmypast
Hi Kim,
Thank you for your review.
We are pleased to hear you have made discoveries on the site!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
User friendly website
Have been able to navigate the website much easier than ancestry
3 de setembro de 2025
Resposta da Findmypast
Good Afternoon
Thank you for taking the time to rate us!
We have pleased you have found our site easy to navigate!
f you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Highly recommended!
A great experience!
Found plenty of civil, parish, and census records—everything I was looking for.
24 de agosto de 2025
Resposta da Findmypast
Good Morning
Thank you for providing feedback!
We are thrilled you have found what you were seeking through Findmypast!
Remember we do add new records weekly so there is always something new to find!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Find my past has been great
Find my past has been great. There are so many well captured documents and records available which can’t be found elsewhere. The quality is really great and the transcripts are highly detailed and accurate when compared to other sources.
11 de agosto de 2025
Resposta da Findmypast
Good Morning
Thank you for taking the time to rate us!
We really appreciate your comments and are pleased you have found our record collections so helpful in your research!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Resposta da Findmypast
Good Morning
Thank you for taking the time to rate us!
We are pleased our hints have been so helpful in your searches!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Has good records
23 de junho de 2025
Resposta da Findmypast
Hello,
Thank you for your review of Findmypast.
We will pass on your comments, happy to hear you are enjoying our records.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Too expensive
These companies are all good its just disappointing they are all so expensive now they never used to be as dear.
I cant actually use it because its too expensive.
I spoke to other researchers who say the same.
If it was more like £5.99 or under £10 a month it might be something I would use. I used to have a few of these but they are all too dear.
21 de maio de 2025
Resposta da Findmypast
Hello Nelly,
Thank you for your review of Findmypast.
We're sorry to hear you're unhappy with our pricing and will pass over your comments as feedback on your behalf.
If you haven't already you can click 'My Account' followed by 'Communication Preferences' in order to sign up to receive discounts directly via email.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
It’s my happy place!! 😀
I’ve been using FindMyPast since it was 1837Online - I’ve found out so much about my family - I really need to stretch myself outside of censuses and parish records - I still think I waste a lot of what is available - and that’s my fault! Admittedly 95% of my research is in the UK so I can’t speak to data from other countries.
19 de junho de 2025
Resposta da Findmypast
Thank you for your reviewing Findmypast.
We are delighted to hear you are enjoying the site and all our records. We have passed on your wonderful feedback.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Good original source document access
Positives are:
1. Access to the original documents & ease of download. These often have other information not in transcripts, and also reveal transcript errors (that are not all that rare). It is strongest on UK data.
2. The filtering provided in the search set-up page provides a quick cull of unwanted or at least unmanageable quantities of entries.
3. The raw newspaper searches are great, and having them popup under the regular birth/death/marriage searches produced many stories to add to color the narratives—like pulling on a ribbon.
Negatives:
1. If you are making a few changes on the search profile after running it a couple of times, it can give you no results at all, as if it did not clear the prior entry. Then you have to start over from scratch, entering the same data and the results magically appear which were previously blank.
2. It's the best for census data and births marriages and deaths. It does have access to other sources, books etc, but digging them out is too hard because there is no obvious search function. There needs to be an option to just enter a source name and go to it.
3. Also access or links to other documents available on line even though they are open source, eg passenger shipping lists, would be helpful. You should have access and searching functions even if it is just a link to an outside source site that is freely available (eg ships to Australia).
4 de junho de 2025
Resposta da Findmypast
Good Afternoon
Thank you for your feedback
We really appreciate your comments and we do appreciate your notes on our search options
I have forwarded these comments along for consideration
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Good presentation, easy to make changes
Good presentation, easy to use. Limited data source for searches. Recent marriage records seem to be limited. Easy to add family members, when attaching census records to a person.
Note that my experience has been with people that lived in Quebec (Canada), during the period of most of the 20th century.
Update:
After working with census records search and attaching those to my tree, I found that Findmypast does a good job for each individual's timeline, and also makes the sources available (transcript and original). This is one full star above MyHeritage.
28 de maio de 2025
Resposta da Findmypast
Hello Bruno,
Thank you for your review of Findmypast.
For England and Wales we have birth indexes from 1837 - 2006, marriage indexes from 1837 - 2005 and death indexes from 1837 - 2007.
The General Register Office was part of the Office of National Statistics, but is now part of the Passport Office. Owing to the view that the Passport Office takes on information, it has been decided that it should no longer be made public to in such a manner.
Therefore at this point no further GRO BMD indexes for any date after those currently available will be added to the website as a result of this. You can contact the local registration office where the birth, marriage and death occurred or the GRO directly and they may be able to assist for entries after the above years.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Has tons of unique records
8 de junho de 2025
Resposta da Findmypast
Hello Denna,
Thankyou for leaving a review of Findmypast.
We are happy you have enjoyed using the site and have been successful in your search. It's great to hear you are enjoying our records.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
A great tool to use in finding your ancestors.
Easy to make a tree and add to it. I'm finding fascinating new information about my family with all the hints I am given. If I hired someone to do what I am doing, it would cost a fortune. I found 3 newspaper articles about my ggrandfather from 150 yrs ago! He was a drunk and miscreant! My ggrandmother brought him to court and I felt like I was there with all the details given. The census is very helpful. It confirms where they were living and the names of the children. My only disappointment is the census takers estimated birthdates. I was told they were paid by the street and were rushed.
30 de maio de 2025
Resposta da Findmypast
Hello Irene,
Thank you for your review of Findmypast.
We're happy to hear you have found our tree builder easy to use! As you continue to add information to your tree we will attempt to provide you with extra hints to help you along with your journey.
Newspapers and the Census records really can help paint a bigger picture of what life was like for our ancestors back then so it's a great tool to utilise for your research.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Resposta da Findmypast
Hello,
Thank you for your review of Findmypast.
We are delighted to hear you are enjoying the app and will pass on your comments.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
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