Signed up for a 6 month plan, have only received partial order, have been waiting since August for the remainder of my order. Price increased by quite a lot even with 6 month plan. Have sent messages... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
I came across FitRx when I was looking for an easier way to manage my skincare concerns online. I was a little hesitant in the beginning, but getting started was much simpler than I expected. I liked... Ver mais
A empresa respondeu
Delivery was fast and easy! I just started 20 units per week, and I’ve lost 8 pounds in the past 4 weeks! Hopefully with higher doses I will start losing weight more rapidly!
A empresa respondeu
I had been putting off getting started because regular appointments felt difficult to manage. Then I discovered FitRx and decided to give it a try. From completing the consultation at home to getting... Ver mais
A empresa respondeu
3,6
Bom
28 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 88% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
App is easy to use
App is easy to use, the consult took maybe ten minutes and I had my plan the next morning.
17 de outubro de 2026
Avaliação não solicitada
Sign up was easy and shipping was fast
Sign up was easy and shipping was fast. Happy with it.
17 de outubro de 2026
Avaliação não solicitada
Costs way too much they are rip offs
They are liars and cheats u never get ur meds
And unless u giv3 them 5 stars u can't get to the screen to cancel.
16 de outubro de 2026
Fast shipping
Fast shipping, very good with responding to emails. Great service
16 de outubro de 2026
Delivery was fast and easy!
Delivery was fast and easy! I just started 20 units per week, and I’ve lost 8 pounds in the past 4 weeks! Hopefully with higher doses I will start losing weight more rapidly!
15 de outubro de 2026
Resposta da Fitrxapp
Congrats, Debra! We are so excited to hear that you are seeing the results. I know how exciting it is to see those pounds start to fall off. We are SO proud of you and your hard work. We are excited to be alongside you as you achieve your goal! Thank you for your kind review.
Very unhappy
Very unhappy. I cancelled because I did not get my order after a month. The app would not let me cancel…so I was charged again!!!
12 de outubro de 2026
Resposta da Fitrxapp
Hello Elaine! I am truly sorry to hear about this unexpected fee and membership renewal. I understand how frustrating this situation has to be but do not worry; I have everything taken care. I have canceled the service and refunded you in full. I have emailed you the refund details. If you have any questions, please feel free to reply to my email. I wish you all the best and look forward to hearing from you!
Decipective pricing
Decipective pricing, membership fee non refundable. Thieves
9 de outubro de 2026
Avaliação não solicitada
Resposta da Fitrxapp
Hello James! I am truly sorry that you found our pricing deceptive. That is definitely not our goal!
Your monthly weight loss membership fee provides access to a Provider, Care Team support, weight loss medication options, a nutrition plan, and a workout plan. We also work directly with your insurance to help obtain coverage for your preferred weight loss medication. If your insurance does not cover your prescription, we may be able to prescribe a non-GLP medication, which is included with your membership, or a GLP medication for an additional cost
For additional help, please email admin@fitrxapp.com, and I will be happy to review your account and recent fees. I look forward to working with you!
Very slow to message back
Very slow to message back. Insurance has been approved but can’t get them to write the prescription
2 de outubro de 2026
Resposta da Fitrxapp
Hello Corey! I am truly sorry that you have yet to receive an update on your order. I understand how this would be frustrating, but do not worry; I am happy to help! I have one of our Care Team coordinators reviewing your account now. They are going to reach out with more details within the business day, so please keep an eye out for their update on your PA. If there is anything further I can do to help, please feel free to email admin@fitrxapp.com, and I will be there to assist you. We wish you all the best!
Resposta da Fitrxapp
Hello Tammy! Thank you so much for taking the time out of your day to write a kind review about how using FitRx has been for you. I am so happy to hear that you are getting fast service from our team. Our team is always here and happy to help! We look forward to helping you achieve your goal and wish you all the best!
A trusting company you can count on,
7 de outubro de 2026
Resposta da Fitrxapp
Hello Kathy! Thank you so much for your kind words! Knowing that you view us as a trustworthy and dependable company means a great deal to our entire team. We truly appreciate your confidence and support! We all look forward to working further with you and wish you all the best!
Resposta da Fitrxapp
Hello Kelley! I am truly sorry that you are feeling this way about the FitRx program. We are 100% a legitimate company that helps thousands of patients daily with their telehealth needs. I would like to get additional feedback from you so I can better assist you.
Please reply to the email I sent you. I look forward to hearing from you!
I would give this company ZERO stars if…
I would give this company ZERO stars if I could.
I was charged $1,569.00 after I specifically asked to cancel my “membership”. I did not authorize this charge and have been unable to get anyone to help resolve it. Whether I leave a voicemail, email, use the app etc.
I tried to cancel the “membership” and was given no actual way to do so. They state you can cancel by “managing your subscription” but you can’t even get to that option. You’re forced to leave a 5 star review and still can’t get through.. Your only option is to refill or delay. I have clicked the cancellation link they provided so many times at this point I’ve lost count, only to be redirected to the same review page. This is completely unacceptable. You’re taking advantage of hundreds and thousands of people, myself included.
How is anyone supposed to cancel a membership when there is no cancellation option, no accessible customer service, and then charge you over $1500 after you’ve already requested cancellation?
I feel completely robbed, and I still cannot get anyone to take responsibility or help resolve this. As I’m sure, so many other innocent people can relate.
I strongly recommend being extremely cautious before giving this company your payment information. Keep records of every cancellation request and every charge. This has been an absolute nightmare.
29 de setembro de 2026
Resposta da Fitrxapp
Hello! I’m truly sorry for the frustration surrounding your cancellation attempts, account access, and the unexpected charge. The review request should not prevent you from accessing your account; you can typically close it by clicking anywhere outside the review request box.
I’ve emailed you directly so I can personally review your account. Please respond to my email so I can look into this further and help work toward a resolution. Thank you!!
It has been good
28 de setembro de 2026
Resposta da Fitrxapp
Hello Jane! Thank you so much for your feedback! We’re happy to hear that you had a good experience and found the process very easy. We truly appreciate your support!
It is ok cannot get quick answers
28 de setembro de 2026
Resposta da Fitrxapp
Hello Jeanetta! Thank you for reaching out and providing feedback on how your FitRx experience has been going. Our team does our best to reply to all emails, messages, and calls within 1-2 business days. I have just emailed you as a point of contact. Please feel free to respond to that email anytime you are in need of help and I will be there and happy to assist you. We all wish you the best on YOUR journey and look forward to working further with you.
Excellent product and fast deliver
Excellent product and fast deliver. I enjoy.
28 de setembro de 2026
Resposta da Fitrxapp
Hello Sonya! Thank you so much for your kind review! We’re thrilled to hear that you’re enjoying the product and that your delivery arrived quickly. We truly appreciate your support and feedback and look forward to working further with you!
Resposta da Fitrxapp
Hello Pahola! Thank you so much for your feedback! We’re happy to hear that you had a good experience and found the process very easy. We truly appreciate your support and look forward to supporting you along the way!
I had been putting off getting started…
I had been putting off getting started because regular appointments felt difficult to manage. Then I discovered FitRx and decided to give it a try. From completing the consultation at home to getting clear guidance and updates, the process felt surprisingly simple. What I appreciated most was how easy it was to get started without making everything feel complicated or overwhelming.
21 de agosto de 2026
Avaliação não solicitada
Resposta da Fitrxapp
Hello Macy! Thank you so much for sharing your experience! We’re happy to hear that FitRx made it easier for you to get started from home and that the guidance and updates were clear throughout the process. Making healthcare feel simple, convenient, and manageable is incredibly important to us. We truly appreciate your trust and kind feedback and look forward to working further with you!
Signed up for a 6 month plan
Signed up for a 6 month plan, have only received partial order, have been waiting since August for the remainder of my order. Price increased by quite a lot even with 6 month plan. Have sent messages on the Patient portal, get the same answer every time. Have called the number for customer service told to leave a message. Not getting answers Very dissatisfied!!!!
22 de setembro de 2026
Resposta da Fitrxapp
Hello Chris! I’m sorry to hear about the delay with the remainder of your six-month order. I understand how frustrating this must be! Please email me directly at admin@getamrx.com so I can personally review your account, order status, and charges and help work toward a resolution. I look forward to working 1x1 with you!
I came across FitRx when I was looking…
I came across FitRx when I was looking for an easier way to manage my skincare concerns online. I was a little hesitant in the beginning, but getting started was much simpler than I expected. I liked being able to explain my skin concerns through the app and get guidance from home. It was easy to use, and I liked not having to make an in-person visit.
19 de agosto de 2026
Avaliação não solicitada
Resposta da Fitrxapp
Hello Perla! Thank you so much for sharing your experience! We’re glad that getting started with FitRx was simpler than expected and that the app made it easy to discuss your skincare concerns and receive guidance from home. We truly appreciate your trust and are happy we could provide a convenient alternative to an in-person visit! We look forward to working further with you!
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