Fix Fitbits Avaliações 

121
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great service! Sent and received my Fitbit back with a new face within 5 days. battery doesn't seem to go down as fast either! Still counted my steps but was ideal as the face wouldn't turn back on an... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent service. Was sceptical that it would be a good fix. But great experience . Took approx 4days including the post. New screen fitted to My fitbit sense 2. Thanks to the team at fixfitbit

Avaliado com 4 de um total de 5 estrelas

My wife's Versa 3 watch is working again after she dropped it; all it needed was a new screen. Turnaround would have been quick and deserved 5 stars but the carrier let them down and made it almost a... Ver mais

Avaliado com 5 de um total de 5 estrelas

Can fault any aspect of using this company to fit a new screen to my Fitbit. Their site was super easy to use. The process seamless They kept me extremely well updated from postage of my Fitbit th... Ver mais

Detalhes da empresa

  1. Oficina de Conserto de Eletrônicos
  2. Loja de Eletrônicos

Escrito pela empresa

Don't want to spend big for a brand new tracker or smartwatch? Pay a fraction of the price for a repair! You don't need to fork out for a new tracker or smartwatch when you can have your broken existing Fitbit serviced by us for a lesser cost. We at FixFitbits are here to help you to get back into your wellness routine as quick as possible.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

121 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(121)

20 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Happy Customer

Was a little uneasy about sending off my Fitbit sense in the post and then paying for a new screen in advance. Delighted to have it back with a brand new screen all working perfectly. Communication from the Fixfitbit team was excellent too.

2 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service from Louis and the team. I scratched my watch bouldering (I won’t be wearing a watch bouldering again!) and they made my Fitbit look brand new again. I think we should all be making an effort to extend the life of electronics for environmental purposes and this company do a great job.

13 de julho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Filled in the repair form online, email next day asking a few questions about the fault and said the could fix it. Sent to them in the post, they received it Wednesday morning, fixed it and I got it back Saturday afternoon via dpd. Kept in touch throughout the process and much cheaper than replacing it which is all fitbit themselves would offer. Issue was a faulty screen which still didn't work after all the suggestions but fixfitbit repaired no issues, would recommend.

24 de junho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Service

Excellent Service
My Charge 3 screen was black all the time. I posted to them on a Thursday afternoon and received it back on the following Thursday despite there being a Bank Holiday in between. Very good communication throughout.

4 de maio de 2023
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Really good service

Really good service, Fitbit repaired looking as good as new. Only one point could just send a email to say they have received payment, other than that a good service

3 de abril de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Repair dont replace!

Fantastic service, communication and repair. The strap on my fitbit charge 2 fell off and I was unable to attach one side, having purchased several new straps it was clearly the fitbit. I contacted wefixfitbits and Kristian responded very quickly with the possible issue and a quote. I sent my fitbit off and within 4/5 days (there was a weekend in between) it was back! Turns out the housing was bent. I would always much rather get something repaired than replace and I am thrilled my fitbit was able to be repaired. Highly recommend Kristian at wefixfitbits.

1 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quick and efficient service

Quick and efficient service. Excellent communication along the way. Timescales met for each stage of the process. Would highly recommend

25 de janeiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Five Stars

So pleased with service received. My Charge 2 had a badly damaged screen. I posted it 2nd class on a Friday afternoon, and on Wednesday the following week it was back on my wrist actually looking brand new :)

Really good communication too, and quick, accurate quote after initial inquiry. Really glad I decided to repair rather than replace. Many thanks!

25 de janeiro de 2023
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Fitbit Repair

Good communication in update of repair returned within 5 working days. I would have given 5 star but for the cost of £7 postage for returning the item when cost of sending item via Royal mail was £3.35

20 de janeiro de 2023
Avaliação não solicitada
logotipo da Fix Fitbits

Resposta da Fix Fitbits

Thanks for taking time to leave a review!

Just for transparency - £7 is the cost to post via DPD with tracking, insurance and a 1 hour delivery time slot.

Using postage methods for £3.35, the device would not be insured and if it were to be lost with no compensation, it would not bode well for us or the customer.

Avaliado com 5 de um total de 5 estrelas

Very efficient and prompt service

Very efficient and prompt service. I have had my Fitbit for years and was upset when I lost it in a car park due to a faulty strap. The screen and display were badly damaged after a car had run over it. I found fixfitbits online who gave me a quote. I paid the invoice and then posted the watch. Despite this happening over the Christmas / New Year period the watch was repaired and returned within a week. Very good communication throughout the process. Now as good as new. Very happy.

6 de janeiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Yes was all really simple

Yes was all really simple! I emailed with a picture to get a quote and then posted the product to FixFibits and they confirmed the quote and repaired my watch within a week of receipt. It all seems to be working now so I am very pleased

20 de outubro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Service - would highly recommend

I was a little apprehensive sending my Fitbit away to Fix Fitbits (which I found online). However, I had no reason to worry, they kept me informed throughout the whole process and I had my Fitbit back fixed within a week. My screen was badly scratched due to a fall, but it came back as good as new. Thank you Fix Fitbit!

3 de outubro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent, prompt service in replacing my fit bit charge 2 screen. No hesitation in recommending them

12 de setembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My Fitbit screen and become loose so I…

My Fitbit screen and become loose so I looked on line for repair and I’ve been delighted with the service I received. I was quoted the cost of repair which I accepted and they emailed me when they received it. It was repaired and I received it all sorted out in 4 days. I highly recommend them

15 de setembro de 2022
Avaliação não solicitada

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