Super fast and efficient service. My headphones needed a replacement cableas the original one was damaged and sound was intermittently coming out of one side. After the repair they are now working cor... Ver mais
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Veja o que dizem as avaliações
Excellent service. We had to get ear pads with Bose headphones replaced (they were disgusting!). I made the mistake or ordering the pads and trying to do it myself. One ear lost the noise cancelling a... Ver mais
my headphones are working perfectly and amazing quality now after one side stopped working. they were very quick and very efficient. they kept me updated throughout the whole process too which was ver... Ver mais
I was a little concerned because I thought their website seemed dodgy. I was completely wrong. I sent off my nose headphones for repair, they were returned quickly and looking amazing. High qua... Ver mais
Detalhes da empresa
- Serviço de Conserto para Equipamentos Audiovisuais
- Oficina de Produtos Elétricos
- Oficina de Conserto de Eletrônicos
Escrito pela empresa
We specialise in Beats by Dre headphone repair. Beats Solo Repair, Beats Studio Repair, Beats Pro Repair and Beats Wireless. We can fix your beats headphones within days. Headbands, Earpads, Wires and Speakers
Informações de contato
Flat 2, Wakefield, 1A Chatsworth Way, SE27 9HR, London, Reino Unido
- repairs@fixheadphones.co.uk
- fixheadphones.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Beats Solo3 headphones fixed perfectly…
Beats Solo3 headphones fixed perfectly in a timely, efficient and cost effective way. Very professional service.
Really quick responses and very quick…
Really quick responses and very quick repair would highly recommend
Hi highly recommend Fixheadphones
Hi highly recommend Fixheadphones. They replaced the cord on my Beats. Excellent job, great communication.
Speedy service and a good quality repair
I had the headband replaced on my Bose QC15 headphones as it was peeling badly. Speedy service and the repair was completed to a high standard. It was a perhaps a little expensive but I was willing to pay this as the headphones work perfectly and so was much cheaper than buying a new pair
Great service
Great service, fast turnaround. My Beats Studio pro look brand new after replacement of the inner arm.Also great communication, made me aware of another crack on the outer arm I had not seen and ask if I wanted the extra work taken care of, which save me the trouble to have to resend them in the future. Highly recommend.
Excellent service received the…
Excellent service received the headphone back asap even though I sent them over Easter I would highly recommend using this company and will definitely be recommending this to everyone
Absolutely outstanding service and…
Absolutely outstanding service and Louis whom I dealt with was extremely helpful and knowledgeable. Thanks Louis.
Absolutely cracking service
Absolutely cracking service. Found these guys online after being told by a local shop there was no chance of fixing my beats solo three headphones. The Service from fix headphones was smooth, fast and perfect. Could not have asked for better. Turnaround time was quick, so I had them back in time for my holiday. Cannot recommend highly enough.
Outstanding service provided for my Beats Studio 3s
Such amazing service right from the enquiry right to the end. I wasn't sure which service I needed to get for the damage to my Beats Studio 3's - I sent an email and got a prompt response. When I ordered the repair, there was communication at every step of the process which I really appreciated. My Beats are back in shape, looking and working as great as when I got them. I definitely recommend Fix Headphones. Excellent service provided and amazing customer service.
Beats Studio Pro - perfect repair
My daughter's Beats Studio Pro had snapped at the hinge. The repair was perfect, and refreshed ear pads too. Would highly recommend.
Use with confidence
Good communications, fast turnaround for my repair. Use with confidence!! Thankyou
Sent off my Marshall Major IV…
Sent off my Marshall Major IV headphones for repair as the cushion part of the on ear had started coming apart to reveal the foam inside the cushion. They’re back in perfect condition within a 3-4 day turnaround. I had the headphones lying around for months, even bought cheap Bluetooth ones whilst I procrastinated about how to repair the Marshalls. Fab service, wish I had done it sooner!
Very quick response, brilliantly repaired
I had a great experience with these guys. Louis was very quick to respond over email and my headphones were brilliantly repaired. They are now in perfect working order and they were in bad shape before I sent them to Louis. I would 100% recommend this service to a friend! Thank you guys so much
Great replacement ear pads
Ordered replacement ear pads for my beats headphones. Arrived quickly and fit my headphones perfectly!
Decent service. Highly recommend
Great service.
They fixed my Beats headphones headband and I was very happy with the service. Good price, good communication and happy with the fix.
Would recommend
Excellent comms
Excellent comms, simple to use service, and high quality repair. Very happy
Swift service
Swift service, really pleased with the repair. Good comms with the business too. Thanks 😁
Fast, affordable and great communication.
I highly recommend this company. The quality and speed of service were both excellent. My headphones look like new. Great value, too. I wish all companies were this good.
Wrong product was sent (battery)
Wrong product was sent (battery)
They sent me the incorrect item - they did dispatch a new one the same day however they asked me to pay to return the wrong one they sent.
They did say they would refund me the cost of postage, but I would have much rather liked a pre-paid postage that I could have printed out as I do not ever have stamps at home (this is what they suggested I use).
I will be potentially updating this review based on receipt of the correct item or not.
***Updated review 04/11/2025***
The company reached out with a clear and thoughtful explanation, which I really hugely appreciated. I fully support small businesses and am always conscious of how much impact a negative review can have, so I make a point of hearing their side.
While the issue was resolved quickly, I did have to call, push for a proper postage label (they initially expected me to use my own and reclaim it), repackage the item, and send it back. It’s a shame I had to leave a Trustpilot review to get the kind of feedback I got, but I’m glad it prompted a proper response.
Overall, they clearly listened to what I said, and I’m much happier to have a well-thought-out reply – it makes it easy to see why so many reviews are 5 stars. I’m considering updating this to 4 stars, but its still a little fresh, so that probably won’t happen for a week or so while I reflect (pretty sure I will though).
Excellent Service
Excellent Service, nearly 8 year old headphone as good as new looking. Highly recommend.
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