Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Super fast and efficient service. My headphones needed a replacement cableas the original one was damaged and sound was intermittently coming out of one side. After the repair they are now working cor... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent service. We had to get ear pads with Bose headphones replaced (they were disgusting!). I made the mistake or ordering the pads and trying to do it myself. One ear lost the noise cancelling a... Ver mais

Avaliado com 5 de um total de 5 estrelas

my headphones are working perfectly and amazing quality now after one side stopped working. they were very quick and very efficient. they kept me updated throughout the whole process too which was ver... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was a little concerned because I thought their website seemed dodgy. I was completely wrong. I sent off my nose headphones for repair, they were returned quickly and looking amazing. High qua... Ver mais

Detalhes da empresa

  1. Serviço de Conserto para Equipamentos Audiovisuais
  2. Oficina de Produtos Elétricos
  3. Oficina de Conserto de Eletrônicos

Escrito pela empresa

We specialise in Beats by Dre headphone repair. Beats Solo Repair, Beats Studio Repair, Beats Pro Repair and Beats Wireless. We can fix your beats headphones within days. Headbands, Earpads, Wires and Speakers


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

605 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(605)

72 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

I bought some replacement earphone…

I bought some replacement earphone prices for some noise cancelling headphones. Now though the headphones are not noise cancelling at all, I was unable to send them back because the headphones have been used and no other solution way supplies.

17 de julho de 2025
Avaliação não solicitada
logotipo da Fixheadphones

Resposta da Fixheadphones

Hi Ieuan.

I'm sorry you weren't happy with one of our products.

To clarify, you ordered a pair of earpads from us and after some use, you had asked if you could return them & receive a refund. Unfortunately, due to the nature of the item, we're unable to accept returns on used items. As you had told us they were used & not in a sellable condition, we were unable to accept this return. We did offer you a new pair for over a 50% discount, but you declined.

I hope you're able to use your headphones freely now.

Avaliado com 5 de um total de 5 estrelas

Beats Studio 3 Wireless Repair

From start to finish the communication was excellent. Was going for a more expensive repair (Hinge repair as advised by amazon repair) but sent a few photos to Louis, who explained that the damage wasn't as bad as was thought (Only headband replacement required), so fantastic honesty.

Quick and Easy postage.

Product received back as good as new.

26 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I sent my Beats Solo 3 in for repair…

I sent my Beats Solo 3 in for repair and I couldn’t be happier with the entire process. From start to finish, the communication was spot on and clear, i was kept the loop every step of the way, which gave me real confidence that my headphones were in good hands.

Postage was super easy and stress-free. They provided clear instructions and everything was handled swiftly and securely. I barely had to wait at all my Beats were back with me, fully repaired and working perfectly, in no time. Seriously impressive turnaround!

Can’t thank this company enough for their professionalism and speed. If you need a repair done right and done fast this is 100% the team to go with. Highly recommend! Just saved me £200

27 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

11 out of 10 service!

Just a fantastic service from start to finish. Sent 2 pairs of beats - an old pair and a studio 3 pair. Louis was able to source the part for the out of date pair, which he advised me it could take a while for him to receive the part. Great communication! Within a matter of days, I received an email from Louis informing me both pairs were repaired and on route. a simple, uncomplicated and thoroughly great service. Would definitely recommend to anyone!

Thank you guys!!

23 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service and excellent…

Great service and excellent craftsmanship. My Beats are as good as new.

My beats were bought for me nearly 7 years ago for a birthday so they are sentimental. The inner casing had broken. After seeing the amount of work it would take to attempt to make it right myself via youtube I didnt think it would be possible to fix. Reluctantly buying a new set of beats seemed the only plausible option because of the cost of repair until I found Fixheadphones. It's great that there are companies such as this out there fixing things that can be fixed for a reasonable fee. My beats feel brand new again even though they are nearly 7 years old. Very happy and would use fix headphones again if necessary.

11 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Really pleased with the communication…

Really pleased with the communication from Louis, fantastic service.
We were kept fully informed along the process with clear simple instructions.
I am delighted with the repair, well worth the money .
Thank you 😊

20 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing service

Amazing service! The company helped me find the exact colour I wanted for my ear pad replacement. Quick, safe and well communicated process. Very impressed. Would recommend. Thank you for making my headphones look brand new!

16 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience, they gave me a really quick quote for my headphones. They have arrived in perfect condition and basically look brand new, would definitely recommend this website.

13 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Don’t hesitate if you want to restore your Beats!

The inner arm on my Beats Studio 3 headphones had snapped and both ear pads were worn and flaking. So I decided to put my faith in this site to make them usable again. The shipping process was simple, very good communication from Louis, and my repair was turned around looking as good as new again within only a few days. I’m looking forward to getting a second lease of life from them now!

5 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Top notch service

I have used this service twice now and both times I have had quick and prompt responses with excellent repair services. Would highly recommend 👍

20 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Efficient and great service

Quick responses to enquiries and order being made. Quick turnaround of headphones and kept up to date at all stages.

Thought my barely used Beats headphones were done for (one ear was not working) but they're fixed and as good as new. Great to keep them going and this option is cheaper than a new set!!

Highly recommend!

12 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing experience

Amazing experience , 10/10 customer service , quick turnover time and response time to all my questions/ concerns.

I would definitely recommend this service, thank you Louis !

16 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

HeadPhones fixed

I sent my Beats to be fixed by Louis at Fixheadphones. They where brilliant and always updated when they will be fixed. Very quick delivery too. Would highly recommend. Will definitely use again

23 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Repaired the headband on my daughter’s Beats headphones.
Great communication throughout.
Highly recommend.

16 de abril de 2025
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais