Wai has been looking after our travels for many years, from several different Flight Centre locations, but we have continued to choose her as our preferred travel agent. We trust her knowledge and exp... Ver mais
A empresa respondeu
Shop 110 Birkenhead Point Shopping Centre, 19 Roseby Street, 2047 DRUMMOYNE, NSW, AU
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Wai has been looking after our travels for many years, from several different Flight Centre locations, but we have continued to choose her as our preferred travel agent. We trust her knowledge and exp... Ver mais
A empresa respondeu
Wai Wing .. she is being helping me for several years now .. fantastic , kind .. knowledgeable.. I will recommend her without esitations .. she is an assets to ti Flight Centre for sure !
A empresa respondeu
We have dealt with Flight Centre Birkenhead Point for many years because of the very good & friendly service from a particular staff member who is no longer there. On 23-January-2026, we booked for fl... Ver mais
A empresa respondeu
Immediate response to query; range of options provided; great price on trip; prompt and reassuring advice.
A empresa respondeu
Escrito pela empresa

Shop 110 Birkenhead Point Shopping Centre, 19 Roseby Street, 2047, DRUMMOYNE, NSW, Austrália
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We have dealt with Flight Centre Birkenhead Point for many years because of the very good & friendly service from a particular staff member who is no longer there. On 23-January-2026, we booked for flights only, but the store manager convinced us to also book for accommodations so that we can qualify for lower flight cost. While the store manager was efficient in locating suitable accommodations in our multiple destinations, the service went downhill very quickly once she finalised our itinerary & we paid a substantial sum. What was lacking was a complete itinerary (I had to ring & ask for it, which was then sent to me by another staff member). In received itinerary, address & contact details for accommodations & transports were also missing, and I have been chasing for these since 22-Feb-2026, sent multiple Emails to store manager & her staff, she responded once on 14th April saying she was sick & still catching up. I then rang twice to follow up, left 2 messages with her staff to pass on. Today (11-May), I still haven't received info that I requested nearly 3 months ago. My concern also is that contact details for accommodations & transports aren't available in my Internet search, and yet we are supposed to be contacting these businesses for check in details before we arrive in our destinations. I am also left with question if the staff actually passed messages on & if she took any notice of my multiple messages & Emails.

Resposta da Flight Centre Australia - Flight Centre Birkenhead Point
Wai has been looking after our travels for many years, from several different Flight Centre locations, but we have continued to choose her as our preferred travel agent. We trust her knowledge and experience and she always goes above and beyond to insure that our needs are met.

Resposta da Flight Centre Australia - Flight Centre Birkenhead Point
Wai Wing .. she is being helping me for several years now .. fantastic , kind .. knowledgeable.. I will recommend her without esitations .. she is an assets to ti Flight Centre for sure !

Resposta da Flight Centre Australia - Flight Centre Birkenhead Point
Excellent customer service Happy friendly environment great team specially Tanisha cheerful happy enjoyment person to chat and highly recommended !!

Resposta da Flight Centre Australia - Flight Centre Birkenhead Point

Resposta da Flight Centre Australia - Flight Centre Birkenhead Point
Immediate response to query; range of options provided; great price on trip; prompt and reassuring advice.

Resposta da Flight Centre Australia - Flight Centre Birkenhead Point
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