I booked flights for September 2026 with Bree for a holiday to Europe with my daughter. Bree provided outstanding customer service and went above and beyond all my expectations sourcing the best deals... Ver mais
A empresa respondeu
Shop 61, Runaway Bay Shopping Village, 4216 RUNAWAY BAY, QLD, AU
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I booked flights for September 2026 with Bree for a holiday to Europe with my daughter. Bree provided outstanding customer service and went above and beyond all my expectations sourcing the best deals... Ver mais
A empresa respondeu
Bree again did a great job organising my trip. Shopped around for the best deal and had a lot of great suggestions with making my trip easier to plan as well as offering ideas I hadn’t heard of. I alw... Ver mais
A empresa respondeu
The staff at Flight centre Runaway Bay are great to deal with and only to happy to deal with all aspects of travel requirements to make sure you get the best Holiday possible.
A empresa respondeu
Our consultant filled all our requirements for flights, accommodation and a quote for rental cars.
A empresa respondeu
Escrito pela empresa

Shop 61, Runaway Bay Shopping Village, 4216, RUNAWAY BAY, QLD, Austrália
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I booked flights for September 2026 with Bree for a holiday to Europe with my daughter. Bree provided outstanding customer service and went above and beyond all my expectations sourcing the best deals possible for us with Emirates. Due to the current situation in the Middle East, I made the decision to change airlines and cancelled our booking with Emirates. I made an appointment with Michael Ohori who spent several hours researching alternative airlines and flights. Michael’s interpersonal and communication skills were second to none. Michael showed a very mature and professional approach to resolving my dilemma and provided me with some very sound options. As it turned out my daughter and I decided to postpone our holiday until the conflict in the Middle East de-escalates. When I advised Michael of our decision, he was just so supportive and said ‘I understand your decision, let me know how I can help you in the future’. Michael has a huge future in the tourism industry. Congratulations Michael and thank you.

Resposta da Flight Centre Australia - Flight Centre Runaway Bay
Our consultant filled all our requirements for flights, accommodation and a quote for rental cars.

Resposta da Flight Centre Australia - Flight Centre Runaway Bay
Bree again did a great job organising my trip. Shopped around for the best deal and had a lot of great suggestions with making my trip easier to plan as well as offering ideas I hadn’t heard of. I always have confidence booking with her as I know she is very thorough and patient.

Resposta da Flight Centre Australia - Flight Centre Runaway Bay
The staff at Flight centre Runaway Bay are great to deal with and only to happy to deal with all aspects of travel requirements to make sure you get the best Holiday possible.

Resposta da Flight Centre Australia - Flight Centre Runaway Bay

Resposta da Flight Centre Australia - Flight Centre Runaway Bay

Resposta da Flight Centre Australia - Flight Centre Runaway Bay
I went to the runaway bay flight centre store on 14/04/2025 and booked a flight for 4/05. While booking the flight, I mentioned that I needed additional baggage for the trip. So, I asked the staff that if it includes 30kg baggage and the staff responded yes. I paid my flight ticket which also includes the insurance. I thought my ticket also includes baggage.
Today, a couple a day prior to my flight day, I called the customer service just to ensure my booking and baggage. I was being told that my fare does not include any additional baggage. I am so disappointed now and i ended of paying additional $230 for baggage.
I am not happy with the service. Worst experience ever, I will never book from this store.

Resposta da Flight Centre Australia - Flight Centre Runaway Bay
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.