Flight Centre Australia - Flight Centre The Pines Elanora Avaliações 

Very helpful

Previously I booked with Amy Mudge( left the company) she was excellent and the lovely Tina is just as fantastic Both understood my needs and were a enormous help Definitely a Flight Centre customer for me always

Robert @ Flight centre, The Pines was excellent. Very helpful, knowledgeable and friendly. He also provided some very good tips, which will make for a positively better travel experience.

I visited the Flight Centre store in Elanora recently and was extremely disappointed with the level of customer service. Despite there being a travel consultant available with no customers at the time, we were completely ignored. There was no acknowledgement, no greeting, and no attempt to offer assistance.
It gave the impression that the consultant had no interest in helping us and couldn’t have cared less that potential customers were standing right in front of them. This experience fell well below the standard I expect from Flight Centre and certainly below what I’ve experienced at other locations.
I hope this feedback is taken seriously, as first impressions matter, and this interaction has made me reconsider using this store for future travel arrangements.

Very professional

On a strong recommendation from our friends, we chose to seek Tina's assistance with planning our holiday.
Tina provided us with friendly, efficient service.
Our experience has been a most positive one, thank you Tina! We shall certainly reach out to you for assistance with our future getaways.

Amy the manager understood my travel requirements and researched the best product whilst I was with her.

She has also asked for my feedback on certain areas like accomodation, activities, as these were new products introduced to Flight Centre

We were made to feel every thing we wanted to do was not a problem .All went very well and we are very happy with the service. All our holiday needs were met .