Flownbeauty Avaliações 2.054

Darwin did a great job of addressing my problem quickly.

I had a reply within minutes when I requested a cancellation that normally does not happen! Great job and thank you so much

This young man was so honest with me it was such a pleasure dealing with him with him . You don’t find that kind of honesty much anymore! I sincerely appreciate it! I would give him 10stars if I could His name was Darwin I believe, he was awesome! The only thing about this place is you can’t contact them back because the mailboxes are full at all times! Very strange way to do business!

Irish took care of my order problem very quickly. Thank you so much.

Excellent customer service from Olivia. My order lacked an item that was featured in the ad, I requested that it be checked and within a very short period of time it was corrected to my satisfaction.
Thank you.

Company representative, Olivia was excellent. Her responses to any questions or concerns that I had were immediate and helpful. I am grateful to have dealt with someone of that caliber.

There is an implication that there is a return policy for 30 days, however, this is not the case. If you don't like the product, which I didn't, you have to make of video of yourself using it. Then they want to only refund a small percentage of the purchase price. Paid $60 - they want to refund me under $18. The product is useless and does not work. Check youtube channels about it before you purchase. Wish I had done my research.

Darwin , with customer support , replied promptly to my concern .
I am very happy.

Thank you

Accidentally duplicated an order and asked that one be cancelled. Queen was extremely quick in cancelling one order and starting my refund. I wish I could give her a donut for being so helpful. My address is P.O. Box 218, Hot Springs, Va 24445. Thanks! Judy McElwee

I don't like the product.It's too weak. Perhaps I am in the minority. Still the customer service sucks. First my emails bounced back saying that the company is too busy and I should resend. Then, when my email went through, they said that to send the product back for their "money back guarantee", wouldn't be worthwhile because the company was based far away. China? What I was told was they would offere me a 30% refund. When I tried to contact them, I got the same thing - the company wasn't receiving emails. This is the worse kind of "customer service."

So it really does help my frizzy hair but it has to be pulled right back so it’s working when I need it.

It was done so quickly by BROOKE..MANY THANKS TO HER...I JUST WANT TO KNOW THAT MY ORDER FOR A WHITE PRO BRUSH FOR $59.00 AND THE CHARGE FOR $15.30 DID GET ORDERED. PLS REPLY, THANK YOU, JUDY RYBISKI

It states money back guarantee but not how difficult and costly it would be. Very disappointed. You have to send back to China

Zy took care of my refund quite quickly

Lester at Flown was very helpful for me today’s

Darwin addressed my problem immediately and found what I did wrong. He was able to fix the problem and have things sent to me correctly. He was professional in writing his letter, not making feel stupid. His was professional, timely, and courteous. He represents Flown well.

Aaron was very prompt in answering me. He was very helpful.

Unfortunately, I had to cancel my order due to time restrictions. However, once I notified Flown, I immediately received excellent service, specifically through Queen Porras, who took care of the issue quickly and efficiently to my complete satisfaction.

Numoya doesn’t even deserve 1 star. I needed to return a GoBrush & a hair dryer. I was offered 30% refund. No deal. These item, to me were quite costly. Then I was told to ship these to China for a refund. They didn’t even come from China. Do you know how costly the shipping is to China, more than what the items cost!!! So I had to get my bank involved. Problem solved…PLEASE DONT ORDER FROM THIS COMPANY,

I do not like this brush. It doesn't fully straighten my hair and it doesn't give much of a direction to my hair. They have a 30 return , but when I tried to return it, they gave me the run around back and forth emails for 3 wks. Then when they FINALLY approved my return, (after having to send a picture) (ridiculous) they want ME to pay shipping back to CHINA. Total RIP OFF.