Foudys Avaliações 288

O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Edit 2 The issue is that I previously emailed to let you know that the parcel had been returned to Foudys. However, it has now been forwarded to the National Returns Centre, where they wi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have ordered all my Chelsea shirts and a mystery box from Foudys and they have quickly become my go to for anything regarding women's football! As a Chelsea fan, buying Chelsea Women kits from... Ver mais

Avaliado com 5 de um total de 5 estrelas

If you're looking for women's club jerseys, this is the place to go. Had never heard of Foudy's till about a month ago & gave them a try. Great selection of club & international kits & they provide... Ver mais

Avaliado com 5 de um total de 5 estrelas

I’ve now ordered multiple items on the Black Friday deals through Foudys and all have arrived within 2 days of the order being placed! The deals each day have been incredible and I don’t think anywher... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de futebol
  2. Loja de artigos esportivos
  3. Loja de memorabília esportiva
  4. Loja de roupas esportivas

Escrito pela empresa

The first retail store in the world dedicated to fans of women's football.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

288 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Respondeu a 55% das avaliações negativas

Normalmente responde dentro de 48 horas

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Avaliado com 5 de um total de 5 estrelas

Just ordered an NWSL shirt form Foudys

Just ordered an NWSL shirt form Foudys. Shirt arrived well packaged and within 24 hours. Love this independent business - will definitely order from them again.

1 de março de 2025
Avaliação não solicitada
logotipo da Foudys

Resposta da Foudys

Thanks Cath! Big love for independent businesses and big love for customers who support small biz.

Hopefully see you on the site soon (or in our upcoming store in London!!)

Thanks,

Helen
CEO and Founder

Avaliado com 4 de um total de 5 estrelas

I got my 2 shirts 1-2 weeks after I…

I got my 2 shirts 1-2 weeks after I sent the order, which is alright considering I don’t live in England. I did have to pay extra for my shirts to come into my country but that’s not FOUDYS fault. My shirts are really good quality and I got the mystery bundle so my shirts were way cheaper than if I were to buy them individually so that’s a win! I really like the staff they were good at communicating and really nice!! I would 100% recommend buying from FOUDYS !

14 de fevereiro de 2025
Avaliação não solicitada
logotipo da Foudys

Resposta da Foudys

Hey Vega, thanks for this feedback! Out of interest what country is it? We're keeping a note of countries charging customers so we can do better in the future.

Helen

Avaliado com 5 de um total de 5 estrelas

You have to use Foudys

I've used Foudys more times than I can count they are the first stop for anything related to women's football apparel, super fast, very responsive, very friendly printing is always amazing. Love them.

14 de fevereiro de 2025
Avaliação não solicitada
logotipo da Foudys

Resposta da Foudys

Legend! Thank you! Excited to work with you this year and excited to launch boots too... I'll definitely need to pick your brain on boots to add to store please :)

Avaliado com 3 de um total de 5 estrelas

My mystery bundle was NOT worth it

I ordered a Mystery bundle after seeing the great things they post on Tiktok. I was extremely disappointed as i really wanted to love this company. BUT I got items that would have cost me less to buy directly at the time of receiving and i would have been able to choose what i got. I received items not related to my supported teams and not related to the women teams at all. I know a mystery box is well... a mystery, but i believe I shouldn't have received a rival teams item after being asked for prompts.

Small positives are, the shipping did come in good time, and i did receive some items, and customer service has been great so far, so much so that i have upped my 1 star experice to 3 stars.

EDIT: I cant find a way to respond. I received the Barcelona Straight Fit Jacket (Currently priced at 45 pounds on Foudys) And a blank Arsenal 3rd kit (currently priced at 55 pounds on Foudys) My prompt i mentioned my love for Arsenal, England, Australia and Ireland, favorite players being KCC and Russo. I would have understood the value if the shirt came printed. I am also completely floored at how I ended up with a jacket for one of Arsenals biggest rivals in the champions league... Not sure of the benefit of asking the teams i support if not taken into consideration.

EDIT EDIT: Thanks Helen, I appreciate what you are saying in regards to the item costs. I think the argument of value gets a little harder though different countries and I can appreciate i may have been a little harsh to call that out instantly. Ultimately i think i was just shocked to see Barcelona in my bundle when comparing to social media posts. I have just received an email from Arbon also about my issue, and have to give props to the quick customer service. Does get a little hard to fix this issue from the other side of the world, but hopefully we get somewhere. For the response to my complaint, and the way it is currently being handled i have upped to a 3 star rating as I do think i shouldn't have received the barca item and is going to cost me more money to fix.

11 de fevereiro de 2025
Avaliação não solicitada
logotipo da Foudys

Resposta da Foudys

Hey Courtney,

What did you get in your mystery bundle?

Thanks,

Helen

EDIT: Hey Courtney, Thanks so much for the info! In our T&Cs and all of our videos on socials we clearly state the £150 minimum is the Recommended Retail Price. Arsenal jerseys are £80 and FCB jackets range from £80-145. I know our discounts are amazing right now on the store but we want to benefit customers who don't want the surprise too. We also change the discounts constantly so a few days ago your products could've added up to a much higher discount price / much lower as the e-commerce sites eb and flow.

With the bundles we also support all customers to return their whole bundle with no reason needed if the products are in the same condition you got them in.

With FCB we have found that they're a really liked women's football team on the whole, but we shouldn't have assumed you like Barcelona if you didn't put it on your list. In hindsight, we would've probably relied on your style choice on the jacket as it sounds like you didn't reference FCB anywhere else. I'm really sorry you were disappointed and you can return your bundle / get it replaced with something else if you'd prefer.

If you're returning / refunding the item then all the details can easily be found on our website here: https://foudys.com/pages/shipping-returns

Avaliado com 5 de um total de 5 estrelas

Just perfect

Just perfect . I love the mystery and women soccer . So thank you Foudys.

4 de fevereiro de 2025
Avaliação não solicitada
logotipo da Foudys

Resposta da Foudys

YEY! Thanks Alice! Glad you loved your Mystery Bundle. I'm sure they'll be back in 2025 :)

Helen

Avaliado com 5 de um total de 5 estrelas

10/10 shop!!

10/10 shop! I love Foudys and everything it stands for. The people involved are great vibes too, I love watching their TikTok’s putting mystery bundles together. I have ordered two mystery bundles from this shop before and am still waiting for the second one but the first definitely did not disappoint! Amazing choices picking the items and great worth for the box. You really get your moneys worth and more! Wish all the best for this company, truly!

4 de fevereiro de 2025
Avaliação não solicitada
logotipo da Foudys

Resposta da Foudys

Thanks Sienna, we love that we represent so much more than a sports store. We are trying to have fun in the industry and have a real point of difference so i'm pleased that's been recognised :)

Thanks for the feedback. These reviews go a long way to build trust with other customers. Thanks so much,

Helen

Avaliado com 5 de um total de 5 estrelas

The best in the business.

I've ordered a few times from Foudy's, specific items, also a mystery bundle, the customer service is insanely good and the people behind the brand make it even better. The mystery bundles are so much fun and such good value for money. If you're looking for somewhere for all your woso needs, I would never go anywhere other than Foudy's.

29 de janeiro de 2025
Avaliação não solicitada
logotipo da Foudys

Resposta da Foudys

Hey Chloe,

Thanks for being a regular customer with us. You are making a huge change for many peoples lives by supporting our small business in Manchester.

This year we have big plans and in the next few weeks we're adding the diamond in our crown with a brand new official kit range that will blow up the internet. Stay tuned!!

BIG love,

Helen

Avaliado com 1 de um total de 5 estrelas

Big Delays, No Update, No Shipping Confirmation

I purchased a jacket on 25/12/2024. I received no update or shipping notification whatsoever. I chased Foudys on 09/01/2025. I chased again on 14/01/2025, and they responded saying that the supplier had a delay. I again have waited another week and it’s now 22/01/2025, I have gotten no update, no discount code, no refund, no shipping details, nothing. All I want is the jacket I purchased or my money back, this is an absolute joke.

Edit : After receiving your reply, yes, I want a full refund. I’ve already been offered a refund by your help desk email and never actually got anything. My order number is 14626.

22 de janeiro de 2025
Avaliação não solicitada
logotipo da Foudys

Resposta da Foudys

Hey Nate,

I’m so sorry that there’s been a delay in your product arriving with us. Let me know if you’d like a refund, we’d be happy to support as we’re unable to get the product with us any quicker.

Thanks,

Helen

Response 2:

No worries - we’ll get that refund put through straight away. So sorry our supplier hasn’t delivered on time. I’ll find out the exact details and see what’s gone wrong so this doesn’t happen again.

Avaliado com 5 de um total de 5 estrelas

It was the first time I have ordered of…

It was the first time I have ordered of Foudys. I went for the mystery box, and it was spot on. The clever way they use the questions to provide a tailored order for you is brilliant! also love the Tiktok videos to go with it. Cant wait for pay day to order another one!

13 de janeiro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Great company

Have ordered a few times and shipping etc has always been spot on, so speedy.

Ordered a few mystery boxes and they've been great, only downside is I've received the exact same shirt in both. It is a mystery box though so can't really complain. Quality is brilliant

11 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Awesome👏🏻

Everything was absolutely awesome- i’ve ordered Foudys mystery boxes previously, and they never fail to get it perfect. The mystery bundle was amazing to recieve, arrived in good time and has perfectly ticked every box. Couldn’t correct it if i tried.

11 de janeiro de 2025
Avaliação não solicitada
logotipo da Foudys

Resposta da Foudys

LEGEND! Thanks for this Hattie. I still think there's ways we can be better but I'm just super competitive haha

Thanks for choosing the only women's football store in the world!

Helen

Avaliado com 5 de um total de 5 estrelas

Foudys - Always Delivers

I have purchased a number of items from Foudys and have always been super happy with the products received.

In the recent mystery bundle I added my favourite teams and received a classic Hope Powell England shirt and my favourite Tottenham shirt along with a pack of Nike socks, well worth the money paid.

8 de janeiro de 2025
Avaliação não solicitada
logotipo da Foudys

Resposta da Foudys

Thank you so much!! It was so exciting when we brought in the retro range and Hope Powell was my favourite addition. She was so important to the Lionesses movement and she was an unreal player and coach.

Thanks for sticking with us,

Helen

Avaliado com 5 de um total de 5 estrelas

Foudys mystery bundle

Ordered from Foudys before for women’s football merch. This time round I ordered a mystery bundle. Answered the questions to help with teams that I liked and sizes of the items. Received an England retro with Powell on the back and number on the front, Arsenal training top and Barcelona training top. Was literally what I hoped for and more. Great service and can’t wait for the next mystery drop🤞🏽

8 de janeiro de 2025
Avaliação não solicitada
logotipo da Foudys

Resposta da Foudys

Oooof that's such a good haul! Glad you love it and send us some pics on social media if you're ever out and about in your new kit :)

Helen

Avaliado com 5 de um total de 5 estrelas

Great Mystery Bundle experience

I ordered one of Foudy's mystery bundles, I received it within a few days of ordering and received:

*A retro England kit with a player on the back and number on the front

*Arsenal's blue 3rd kit

*Some Adidas training socks

I am really happy with all these and this bundle was good value for money!

8 de janeiro de 2025
Avaliação não solicitada
logotipo da Foudys

Resposta da Foudys

Thanks Alastair,

Really appreciate this feedback and it sounds like you got a really good haul. Hope to see you at the Wembley game in your retro!!

Helen

Avaliado com 5 de um total de 5 estrelas

Top quality womens football shirts and great customer service!

I have bought a (frankly alarming) large amount of football shirts from Foudys and can say they are top quality and great printing. The mystery bundles are so fun and have provided me with some amazing shirts I never would have got otherwise!
You cannot fault the customer service. Fast response, friendly and I've only ever had one problem which was solved very quickly once I had let them know. Cannot recommend enough!

7 de janeiro de 2025
Avaliação não solicitada
logotipo da Foudys

Resposta da Foudys

Hey Megan,

Sounds like you're a superfan of Foudys and I'm all about that!! Thanks for supporting small female-led business and for sticking with us.

I really appreciate your patience and willingness to give us 5 stars even when you might have had some bumps (if you've had to chat to our customer service team). I really appreciate this review. It makes a huge difference to anyone stumbling across foudys.com and working out if we're the real deal.

Big love,

Helen

Avaliado com 5 de um total de 5 estrelas

Have to give a big shout to Laura & the…

Have to give a big shout to Laura & the team @ Foudys. I needed an order to arrive before leaving on a trip ahead of Xmas and they made sure it got to me on time. Very responsive and super helpful. Couldn't ask for better service.

* Was a bit frustrated to see the shirt I bought get a 50% reduction with free printing the following week, but hey ho, it is what it is. Will def use Foudys again.

12 de dezembro de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Great Customer Service!

I've bought from here a few times and their customer service is absolutely brilliant. I've had a couple of issues with orders but everything has been sorted out promptly and everyone I've interacted with seems lovely and very willing to help. Will definitely be buying from here again and would definitely recommend.

16 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Dishonest company

I have no choice but to leave a negative review here as it seems to be a quicker way to get a response.
In a nut shell, I received a Barcelona Home Shirt with no sponsor on, which I wasn’t make aware of nor shown in the photo. I felt cheated.
I ordered a Barcelona home shirt with Aitana printing on 26/11(order number #13208), waited for a week for it to arrive, which is understandable as it was Black Friday. However, the shirt has no sponsor on it. Surprisingly, it has a championship badge on it which I didn’t order. I thought it was a wrong order so I emailed them straight away. It took them 1 week to reply.
They said “Due to the late change in sponsor logo, the brand have confirmed that this will be how they are produced until 2025.”
I am aware that Barcelona has changed the sponsor logo, but I wasn’t told that my shirt has no sponsor logo on it. I went on Nike’s website and on their website, there are 2 options for the home shirt. Each of them has indicated clearly whether it has the sponsor logo on or not. When I placed the order on your website, I was expecting to receive a shirt that is exactly the same as the picture. I was never made aware that no sponsor logo would be printed on the shirt. If I knew it, I wouldn’t have purchased it in the first place.
It is a complete dishonesty to the customers.
I am also given a championship badge which I didn’t order, I am not sure if the company is trying to use that as a compensation? If so, I feel really sorry to those who have ordered the badge with an extra cost.
I replied to them on 13, and sent another email on 16, still has no response.

3 de dezembro de 2024
Avaliação não solicitada
logotipo da Foudys

Resposta da Foudys

Hey Cyrus,

So sorry about your experience and not getting the sponsor logo on your FCB shirt. I think this is because the club were late in negotiations with the sponsor and most retailers around the world (apart from the club themselves) have struggled with this issue. We can only use the photography we are given by the brand and we can only sell the products given to us by the brand.

Returning a product is easy. All the FAQs and link for the return can be found here for you to put it in the post to us: https://foudys.com/pages/shipping-returns?srsltid=AfmBOoqIGLXXjzzo845iTe2HQo33DSGdHg8oyWq7_7Y_qS3BcR1hSWMf

It sounds like we made a mistake in giving you the UWCL patches and I’m sorry they weren’t what you wanted either.

Our team are working around the clock on getting orders out before Christmas as a priority so I’m really sorry if the response from the team hasn’t been as quick as usual.

Thanks for taking the time to reach out,

Helen
Founder and CEO Foudys

Avaliado com 5 de um total de 5 estrelas

Absolutely love Foudys

absolutely love Foudys! my sister and I often order from them and are always impressed with the speed and quality of orders! There has been a couple of times we've had a problem with an order but they've been swift to respond to any queries and go out of their way to ensure we're happy!
There really is no other place to go to get women's football shirts Foudys are the best!

16 de dezembro de 2024
Avaliação não solicitada
logotipo da Foudys

Resposta da Foudys

Thanks so much for this review Ione! As a small business these reviews really help to get the word out there about us. It’s a tough industry and people are quick to shout nasty things but rarely take the time to share good feedback. So thank you so much for taking the time to talk about your experience. It makes such a positive difference to the future of this company!

Helen
Founder and CEO of Foudys

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