The picture frame was perfect, being able to becide plastic thickness and other things was brilliant and money savings. Will come back happily
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Veja o que dizem as avaliações
DO NOT USE THIS COMPANY!! They know all the tricks on how not to give you a refund. They sell on amazon and when you realise how bad the quality is they will send you a fake returns label to delay... Ver mais
I was disappointed with the clips. On opening, two were twisted, which couldn’t be used at all. The remaining clips didn’t seem to fit that well, they were loose and kept falling out! I felt the curv... Ver mais
Purchased a white, square frame. Dimensions are perfect, frame is good quality and great value. It also arrived quickly and well packaged. Very happy either way purchase and will buy from you again.... Ver mais
Detalhes da empresa
Escrito pela empresa
Making high quality picture frames & mounts convenient and affordable for everyone. We are the source for high quality picture frames and picture mounts. We do not Import We manufacture every Picture Frame in UK. We offer the highest quality solution for picture display requirments in large volumes or singular without a premium price
Informações de contato
Unit 1 239 Myreside street, G32 6DR, GLASGOW, Reino Unido
- info@framesplus.co.uk
- framesplus.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 35% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Good stuff!
Good quality at a decent price combined with quick delivery
What`s not to like?
Item received damaged
Item received damaged. No response to email sent. PayPal have opened a case.
Frame arrived damaged, no response from Framesplus
My frame arrived damaged, most likely during transit so it's not necessarily the seller's fault. The frame itself does seem of good quality. I promptly sent pictures of it to FramesPlus just to know they were out of business until Mid January 2023, a 2 month break!
Now I have yet to receive any response from them of any sort...
Moral of the story I'm left with a decent frame which is too bent to be used
Definitely disappointed
1 star for early despatch / delivery
1 star for early despatch / delivery. I received a larger sized frame than ordered so emailed FramesPlus. Waited and waited, and still waiting. They asked me to review the product - I said I might be more inclined when they got back to me about wrong size received. Still no reply. Now asked to review the company - so this is it. Customer services non existent. Pity.
Frames review
The frames are reasonably priced, made really well and arrived on time
Good experience. Great value
I read previous reviews so was a bit sceptical. But the frame I bought was in great condition and delivered quickly. Great value for frame and postage. I'll use them again.
Abysmally bad
Ordered a frame 2 weeks ago, haven't received it yet and there is no way I can contact the company. Don't use this company, I think it's a fraud and will report it.
The frame back is too big for the…
The frame back is too big for the frame. And so the frame has a crack in two places and is not likely to last very long.
Great selection and sizes
Great selection and sizes. I bought the perfect size frame for the poster I had. Very well packaged. I’m sure I’ll use them again
Cheap & chearful
The frames are okay, they do the job, the right size for the pictures ive got. Although I ordered the same frame, 2 slightly different sized frames came. Can't really complain because they were cheap. The paper wrapping is coming off in the corners. As I said, cheap and cheerful, you can't really expect anything more/less for £7.50 each.
Bad customer service
Item arrived damaged. Returned it. Emailed 3 timed asking for a refund. No response from company
NO returns
The frames were advertised as 40cm but are in fact 43cm. I needed them to be exact. I have tried several times to contact Frames plus to return but they don't answer emails etc. So stuck with unwanted frames. 😡 shame as don't like giving negative feedback.
Don’t waste your money
Ordered 3 frames which never arrived. Contacted company twice and was told they were lost in transit. They were never dispatched. Etsy refunded money. Total joke of a company.
DO NOT GET CONNED BY THIS COMAPANY!!!!!
Do not get sucked in by their website. It all looked professional and legit. I wish I had read other reviews. I ordered 5 frames and one arrived damaged. They only provide an email for customer care, and they do not reply. I am now out of pocket with a damaged frame. I am reporting them to trading standards as a rogue company. Please don’t buy from them, go elsewhere.
Great for the price
For the price - incredibly happy. Would note that there is a bit of a lead-time on delivery and limited communication during that time (I followed up asking for an update on delivery given the delay and did not receive a response). You can tell production of the mounts was a little sloppy but for our purposes, this was not an issue.
I never received the item
Broken item & no refund
The frame arrived broken in multiple places and of a poor quality. Have sent email after email, which continue to be ignored. No phone number so can’t ring anyone so now I’m stuck with a broken frame and I’m out of pocket as I can’t get a replacement or refund and no one I can claim through as I bought direct through them. Really unhappy and it seems this is a common trend looking at reviews. Very disappointed and gutted.
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