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Furnished Quarters Avaliações 

1.381
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Unit walls could have been freshly painted. Walls had marked areas. The bedroom needed a vigorous cleaning knowing that I had allergies. Also, the carpet wasn’t in good condition at all. Inside the... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have a 3-month lease, one bedroom fully furnished first of all. I strongly feel that I want to go back to rest at the warm and comfortable flat after daily professional course at Harvard Law School.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Beautiful building with wonderful staff. This is a perfect solution for where to stay in NYC for a month at a time. Staff is friendly and helpful, location is great, services offered include housekeep... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Tessa Tyrrell who helped us to secure this apartment for a month' stay. Due to our first time visit to New York and need to find an apartment nearby The New School for my daughter's summer cours... Ver mais

Detalhes da empresa

  1. Aluguel para férias
  2. também em
  3. Agência de Viagens

Sobre Furnished Quarters

Escrito pela empresa

Furnished Quarters is the largest independently owned and operated supplier of temporary furnished housing.

With a selection of
over 100,000 fully furnished residences in more than 800 cities around the globe, both corporate and leisure travelers can choose from a variety of solutions for an authentic, homestyle stay for less than the cost of an average hotel.
Powered by 24/7 guest service and a range of optional extras, our team of experts goes above and beyond to provide a seamless experience for each guest. And, with an in-house Interior Design team hand-selecting premium furnishings for each residence, our personalized approach empowers guests to stay different—any way they choose.

Open the Door to a Seamless Guest Experience

Escrito pela empresa

Fully Furnished
Welcome home. Step into your fully furnished residence and admire the hand-selected interior design. Then, open your kitchen cabinets—they’re fully equipped with every essential, from cutlery and cups to pots and pans.
Full Service
Always on call. Our dedicated 24/7 guest service is always available to help guests stay different, with immediate response times and direct connections to our expert representatives.
Full Availability
Move right in. With immediate, on-demand availability in central locations from New York to San Francisco, our expert representatives can find a home or apartment that works for you, today.
Full Flexibility
Find freedom in flexibility. With flexible lease terms and optional add-ons—like housekeeping or pet-friendly options—you’ll be empowered with the choice to stay different, your way.

Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as avaliações

(1.381)

41 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

We had a great stay

We had a great stay. As an improvement I suggest to update the kitchen and bathrooms it is truly worthwhile since the apartment is very nice and comfortable.
Definitely will stay again. Thank you for such a wonderful service.

19 de novembro de 2024
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Resposta da Furnished Quarters

Hello Beatriz, Furnished Quarters would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and look forward to your next stay!

Avaliado com 5 de um total de 5 estrelas

Very clean and spacious accommodation

Very clean and spacious accommodation. Prompt and efficient customer service. Whenever I faced any issues or had any queries, I was met with immediate and professional response.

I had a comfortable stay.

10 de dezembro de 2024
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Resposta da Furnished Quarters

Hello Nouf, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! We look forward to hosting you again soon. Happy Holidays!

Avaliado com 5 de um total de 5 estrelas

Inside the building is great especially…

Inside the building is great especially the gym!! Omg. I loved the gym.
The apt had everything we needed there and very comfortable to stay. Staffs were also super friendly and helpful!
The only thing is where it’s located. We couldn’t go out at night to take a walk or anything… super scary with crazy people on the street lol

17 de dezembro de 2024
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Resposta da Furnished Quarters

Dear Somi, On behalf of Furnished Quarters, I would like to thank you for staying with us and express our appreciation for your feedback. We look forward to hosting you again soon. Happy Holidays!

Avaliado com 5 de um total de 5 estrelas

The apartment was at a great

The apartment was at a great, convenient location. It was also nice and clean. It was cozy and made it feel like home.

16 de dezembro de 2024
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Resposta da Furnished Quarters

Hello Francisco, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! We look forward to hosting you again soon. Happy Holidays to you!

Avaliado com 5 de um total de 5 estrelas

Staff

Your staff Jessica Newman and Ashley Haddox were incredibly responsive and caring. I was in a bind and they came through for me. You have two super employees there!

6 de dezembro de 2024
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Resposta da Furnished Quarters

Hello Lisa! Thanks for leaving a review and specifically mentioning Jessica Newman and Ashley Haddox. You’re right. Jessica and Ashley are always going above and beyond; we are lucky to have them on our team! We’ll be sure to share your kind words with them. Happy holidays!

Avaliado com 4 de um total de 5 estrelas

Provided all the information I needed

Provided all the information I needed. I never had an issue.

10 de dezembro de 2024
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Resposta da Furnished Quarters

Dear Hector, we appreciate you taking the time to share your experience! Please let us know if there's anything else we can help you with. Happy holidays!

Avaliado com 3 de um total de 5 estrelas

overall thge apt was nice

overall thge apt was nice. i disliked that i was promised washing machine in the apt and gym included to be met with a cost for gym and amenities afterwards. The bathroom was really below par, where the shower head looked moldy.

1 de dezembro de 2024
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Resposta da Furnished Quarters

Dear Hussein, on behalf of Furnished Quarters, I would like to thank you for staying with us. Furnished Quarters would not be able to grow and develop without feedback like yours. During the booking process, we work hard to be clear when sharing all of the apartment details with future guests. It sounds like there may have been some miscommunication. We will look at the shared details in response to your feedback. We are glad you thought the apartment was nice overall. We hope on your next stay with Furnished Quarters, we can make it a 5-star experience, which is what we strive for.

Avaliado com 4 de um total de 5 estrelas

Awesome, but one thing...

The whole experience was great but for one item. THE BEDS! They were so uncomfortable that it really kept me from securing a second and third month. The staff, location, EVERYTHING else was awesome!

26 de novembro de 2024
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Resposta da Furnished Quarters

Dear Giovanni, on behalf of Furnished Quarters, I would like to thank you for staying with us and express our appreciation for your feedback. Feedback like yours is how we improve. Bedding issues are always the toughest to resolve since each individual's preferences differ. We work hard to make each guest as comfortable as possible because we recognize the importance of a good night's sleep.

Avaliado com 5 de um total de 5 estrelas

The apartment was great

The apartment was great. I loved the amenities. Having a washer/dryer in the apartment was perfect. It was a great size apartment. I loved having the balcony. And the concierge was also really friendly. Very welcoming and helpful the whole time.

2 de dezembro de 2024
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Resposta da Furnished Quarters

Hello Katrina, we appreciate the fantastic review and are glad we could be of service. We are so happy to know you enjoyed the amenities and apartment size. If you have any further needs or questions, please reach out! We look forward to hosting you again soon.

Avaliado com 4 de um total de 5 estrelas

The location was excellent though my…

The location was excellent though my studio faced the street which was very noisy.

The studio also was lovely, the gym , rooftop garden and doormen excellent.

2 lights were not operational when I moved in but I did ask them to be fixed 2 weeks before my departure as it was getting dark in the evening and my email s were not replied to so whilst customer care excellent in the beginning it was non existent from Furnished Quarters towards the end.

30 de novembro de 2024
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Resposta da Furnished Quarters

Dear Elva, we appreciate you taking the time to share your experience. Furnished Quarters would not be able to grow and develop without feedback like yours. We are committed to providing 5-star guest service and will use your feedback as a training opportunity with our team. We look forward to hosting you again and being able to turn our 4-star review into a 5-star.

Avaliado com 5 de um total de 5 estrelas

Great

Great , I stayed in a very clean, comfortable and safe unit. Alycia from lease office was very helpful

28 de novembro de 2024
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Resposta da Furnished Quarters

Hello Fahad, we’re thrilled you had a 5-star experience! Thank you for the review; we look forward to seeing you again soon!

Avaliado com 5 de um total de 5 estrelas

Location in friendliness from Ellen…

Location in friendliness from Ellen thank you so much

24 de novembro de 2024
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Resposta da Furnished Quarters

Dear Doug, we are so happy you enjoyed your experience! We appreciate the great review and look forward to working with you again soon.

Avaliado com 4 de um total de 5 estrelas

Overall, a very positive stay

The location was good, and view was lovely. The highway was a little noisy at night particularly. The dishwasher and Aircon weren’t working correctly, and the maintenance people were responsive and resolve the issues quite quickly. The Concierge service was very, very helpful.
I would’ve liked to have had more cleaning service however the rates were cleaning were unreasonably high – $350 for three hours.

Update: thanks for your response. The information I was given at the time or request was quite specific that it was for 3 hours, as I asked for details. $350 for 2 x a month still seems high imo tbh.

15 de novembro de 2024
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Resposta da Furnished Quarters

Belinda, on behalf of Furnished Quarters, I would like to thank you for staying with us and express our appreciation for your feedback. Furnished Quarters would not be able to grow and develop without input like yours.
The rate you were quoted for housekeeping would have been bi-weekly, which means the housekeepers would have visited twice during your stay to fully clean your apartment, including a linen exchange on the bed and towels. Our rates are not based on an hourly rate but on the frequency of the service requested. Please accept our apologies if this information was not previously conveyed. We hope you will choose Furnished Quarters for any future stays.

Avaliado com 3 de um total de 5 estrelas

I used your service prior to covid

I used your service prior to covid. At that time, every two weeks the apartment was cleaned and the bed made with clean sheets. That service was not mad available this time.

11 de novembro de 2024
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Resposta da Furnished Quarters

Hi Gary, we are sorry your experience did not match your expectations. The change to not include housekeeping automatically was made during COVID-19 since many individuals did not want anyone entering their living spaces. Like many other providers, Furnished Quarters continued this practice and offered housekeeping as an add-on. Please be aware that adding housekeeping is always an option for future stays. We hope that with this understanding, you will choose to stay with Furnished Quarters in the future.

Avaliado com 5 de um total de 5 estrelas

A small home away from home.

The space was well appointed and stocked. Everyone in the building was welcoming and took their jobs seriously. Furnished Quarters employees were responsive when needed. I would use the company again.

15 de novembro de 2024
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Resposta da Furnished Quarters

Hello Lorraine, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! We look forward to hosting you again soon.

Avaliado com 5 de um total de 5 estrelas

Very-well presented with all details as advertised.

All pre-arrival details handled with care.
Apartment was clean, bright and well-laid out. Household linens all very crisp or fluffy.
Concierge staff helped with laundry details and laundry baskets in the apartment worked very well.
Kitchen equipment was good. User instructions for kitchen appliances would have helped, but we managed.
Seamless and easy departure.
We were extremely happy with location and style of the apartment. We would repeat.

3 de novembro de 2024
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Resposta da Furnished Quarters

Dear Marilyn, we are so happy you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Avaliado com 3 de um total de 5 estrelas

I asked if there would be any stairs to…

I asked if there would be any stairs to get to my unit on the first floor (since I have an infant baby and need to use a stroller often) and the rental company told me there were not since we are on the first floor. Turns out there are around 10 steps to get up to the first floor from the entrance.

10 de novembro de 2024
Avaliado com 4 de um total de 5 estrelas

The overall experience was quite good

The overall experience was good. The management was very responsive. The downstairs wasn't as clean as it could have been. The dryers in the building didn't work but were in the process of being replaced.

13 de novembro de 2024
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Resposta da Furnished Quarters

David, we appreciate you taking the time to share your experience! Thank you for staying with us. Please visit us again soon!

Avaliado com 4 de um total de 5 estrelas

Suggestion

The apartment is really nice – it has an amazing location, is very comfortable, and the building is beautiful and modern.

I have one suggestion: improve the delivery and return process for the key. Upon my arrival, I was informed that there was no record of my booking, and I was initially told I might have fallen victim to a fake website scam, even though I had all the necessary rental documents.

Best regards,

7 de novembro de 2024
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Resposta da Furnished Quarters

Marcelo, we appreciate your business and value your feedback. Please let us know if there is anything else we can do for you!

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