My experience was great from start to finish. The staff were friendly, professional, and made me feel welcome. Communication was clear, and everything was handled efficiently. The company clearly valu... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The team made it so easy for me to understand what was going on every day they took on all the responsibility and I just sat back and they carried on within a week. It was all signed and sealed and so... Ver mais
We are very happy and satisfied by your promptness. Extreamly, thankful to Gen H. Regards Kunnel Varghese Kurian Ancy Varghese Angelin Sara Varghese
I am so happy to have been accepted for this mortgage, its something I never thought I could do post divorce. Its amazing that I have been able to preserve a safe and stable home for me and my childre... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Gen H is a mission-led mortgage lender working to build a fairer housing market. For deposit or affordability constrained buyers, we’ve created innovative affordability tools to help you find your place on the ladder. And for all aspiring homeowners, we’ve designed an end-to-end homebuying service so you can get your mortgage and legals done in one place. The system is broken – but we’re here to fix it. Ready to get on the ladder? Get in touch.
Informações de contato
1 Old Street Yard, EC1Y 8AF, London, Reino Unido
- hello@generationhome.com
- generationhome.com
4,9
Excelente
877 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Gen H
Hi there Aduragbemi,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We wish you the best in your new home.
Thanks,
The Gen H team
Happy with our experience
It was a great and positive experience with Gen H. Although we didn’t receive feedback within the 10 days initially promised by our broker, the overall process was smooth and efficient. We’re very happy with the outcome and appreciate how quickly everything was handled in the end.
6 de novembro de 2025
Resposta da Gen H
Hi there Sobola,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We wish you the best in your new home.
Thanks,
The Gen H team
Really quick in correspondence and very…
Really quick in correspondence and very helpful both via email or by phone, would certainly recommend
6 de novembro de 2025
Resposta da Gen H
Hi there Dan,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We wish you the best in your new home.
Thanks,
The Gen H team
Great experience as first-time buyers
Great experience as first-time buyers. Thank you for trusting us and helping us take our first step onto the property ladder. We really appreciate the support!
4 de agosto de 2025
Resposta da Gen H
Hi there Sylvia,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We wish you the best in your new home.
Thanks,
The Gen H team
Beyond Mortgages, They Deliver Dreams
Gen Home isn’t just helping people get mortgages, they’re helping people’s dreams come true. I honestly didn’t care whether mortgage rates were high or low. For me, the only thing that mattered was being able to live in my dream home, and Gen Home made that happen. I can’t thank them enough.
The Income Booster product is unbelievable. It genuinely helped us secure our dream home when we thought it might not be possible. A truly amazing service. Thank you, Gen Home, for everything.
Tehzeeb & Kiran
5 de novembro de 2025
Resposta da Gen H
Hi there Tehzeeb,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team.
We are thrilled to be able to help you purchase your dream home!
We wish you the best.
Thanks,
The Gen H team
Resposta da Gen H
Hi there Stefan,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We wish you the best in your new home.
Thanks,
The Gen H team
Good communication
Been really good at communication with something I haven’t a clue about.
25 de outubro de 2025
Resposta da Gen H
Hi there Caroline,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We wish you the best.
Thanks,
The Gen H team
Great for renters and first time buyers :)
Gen H allowed my partner and I to buy our first home, simple as that! We've just completed a remortgage away from Gen H after an initial three year fix on our first home, so feel like we have a view on the whole customer journey.
The rates are high compared to a 'regular' mortgage but if your situation is similar to ours then your affordability is not good enough to be considered for these, so a Gen H style mortgage is one of your only options. We used my parents as income boosters on the application but made all the payments ourselves, meaning when we remortgaged the only additional charge from the solicitors was to remove Gen H's restriction rather than a full equity transfer which is more expensive, so keep that in mind when deciding on payments with your boosters.
Customer service, communication, dashboard etc. has always been good, and we're only leaving so we can remove our income boosters and extend our term to lower our monthly payments. Absolutely no regrets and would make the same decision again every time - thanks Gen H! :)
28 de outubro de 2025
Avaliação não solicitada
Resposta da Gen H
Hi there Tom,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled that we were able to help you get on the property ladder!
We wish you the best of luck with your new mortgage lender.
Thanks,
The Gen H team
Amazing company and great product
Great mortgage company, my broker helped me secure this deal whereby many other companies did not offer me a mortgage due to being a ftb and in a commission based job.
Thanks!
29 de novembro de 2024
Resposta da Gen H
Hi there Tom,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We wish you the best in your new home.
Thanks,
The Gen H team
Speedy and efficient service
Gen H were speedy and efficient in arranging a Joint Borrower Sole Proprietor mortgage for the purchase of my daughter’s first home. It was not straightforward and , due to complications, had to be rearranged three times but Gen H were swift in getting the offers ready for us.
26 de setembro de 2025
Resposta da Gen H
Hi there Sue,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We wish you the best.
Thanks,
The Gen H team
Thank you for you
Thank you for you. I am very happy for your service and my help.
24 de outubro de 2025
Resposta da Gen H
Hi there Sumit,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We wish you the best in your new home.
Thanks,
The Gen H team
Wonderful and smooth
23 de setembro de 2025
Resposta da Gen H
Hi there Tamaraebi,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We wish you the best in your new home.
Thanks,
The Gen H team
Its quick and easy
I git the mortgage first time from Gen H and the company staff was very helpful on call and guided the right information.
22 de setembro de 2025
Resposta da Gen H
Hi there Faiz,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We wish you the best in your new home.
Thanks,
The Gen H team
Resposta da Gen H
Hi there,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We wish you the best in your new home.
Thanks,
The Gen H team
Excellent service
Excellent service! The process was quick, easy, and transparent. The team was professional, helpful, and kept me updated every step of the way. Highly recommend
3 de julho de 2025
Resposta da Gen H
Hi there Hossein,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We wish you the best in your new home.
Thanks,
The Gen H team
Very pleased with the service provided
Very pleased with the service provided, would highly recommend, thank you
11 de outubro de 2025
Resposta da Gen H
Hi there Alex,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We wish you the best in your new home.
Thanks,
The Gen H team
Promote but would be better if you…
Promote but would be better if you matched rates in the market
11 de outubro de 2025
Resposta da Gen H
Hi there Iram,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
Please be assured that we always offer the lowest rates we can. We’d love to offer high street rates, but our funding works differently than high street lenders.
We wish you the best in your new home!
Thanks,
The Gen H team
A Dream Come Through with Gen H.
My experience with Gen H is a memorable one. Their expertise is heavenly as no stone was left untouched. Gen H is a save Haven for first time buyers. With 5% just step forward, they have all sorts of schemes to help you achieve your dream home. My family is living
witnesses. All glory to God Almighty and all thanks to Gen Homes. We have a home today because we had their backing.
11 de outubro de 2025
Resposta da Gen H
Hi there Goodluck,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team.
We are thrilled to be able to help in the purchase of your dream home!
We wish you the best in your new home.
Thanks,
The Gen H team
Really helpful company
Really helpful company, helped us achieved what we needed to.
9 de outubro de 2025
Resposta da Gen H
Hi there Mimi,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We wish you the best in your new home.
Thanks,
The Gen H team
Resposta da Gen H
Hi there Ripjeet,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We wish you the best in your new home.
Thanks,
The Gen H team
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