Gentle Paws Supplies Avaliações 

272
•
O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

My cat has definitely improved after one month of using the calming collar. The attacks on his sisters are greatly decreased, but he still does it occasionally. We found that Feliway didn’t work on it... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have to admit, I was very skeptical about the cat calming collars. We've tried Feliway and a variety of other pheromone products, but none of them seemed to help our cats urine marking and territo... Ver mais

Avaliado com 4 de um total de 5 estrelas

Calming cat collar, has stopped our 12 year old cat from daily urinating in numerous places around the house. Overall product is good, delivery is very slow and tracking abysmal

Avaliado com 4 de um total de 5 estrelas

Good product so far, I purchased them for my two anxious cats and have had a calming effect after a few days. Slight issue with one collar but have had excellent customer service who are sending out a... Ver mais

Detalhes da empresa

  1. Loja de suprimentos para animais de estimação

Escrito pela empresa

Welcome to Gentle Paws Supplies, your premier destination for top-quality cat essentials. Discover our extensive range of cat supplies, including cozy beds, comprehensive car safety kits, engaging toys, and stylish accessories. Enhance your cat's comfort and safety with our thoughtfully curated collection. At Gentle Paws Supplies, we prioritize your pet's well-being with products designed for ultimate satisfaction.


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

272 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 97% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,9

Todas as avaliações

(272)

228 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Cat seems calmer

Company did a check in email which was nice. Cat seems calmer. Safety release mechanism was a bit tricky to figure out.

14 de julho de 2026
Avaliação não solicitada
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Resposta da Gentle Paws Supplies

We're so happy to hear your cat is calmer, and we're glad our follow-up emails were helpful. Thank you for choosing Gentle Paws!

Avaliado com 1 de um total de 5 estrelas

These collars made my six cats sick 🤮…

These collars made my six cats sick 🤮 there was vomiting and diahorrea involved around a week after and I had to remove them
There was no change in the fighting and spraying that was going on before
I contacted their customer service twice for my guaranteed money back and was ignored by them
I went through PayPal and was denied because I didn’t have the address label from them and sent the parcel back without one
After persistence with PayPal I finally got my refund
Buyers beware

20 de maio de 2026
Avaliação não solicitada
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Resposta da Gentle Paws Supplies

We're sorry to hear you were disappointed with your experience. Our customer support team typically responds within 7 hours, even during periods of high email volume. If you didn't receive a reply, it's possible our response was filtered into your junk or spam folder. We'd appreciate the opportunity to make things right, so please contact us again with your order number and we'll be happy to review your case and assist you promptly.

Avaliado com 5 de um total de 5 estrelas

Seems to the only one after trying lots…

Seems to the only one after trying lots other products that has worked ,cant recommended enough just wish I'd found sooner

22 de junho de 2026
Avaliação não solicitada
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Resposta da Gentle Paws Supplies

Hearing that we could make a difference truly means a lot to us. Better late than never, right? 😸 We wish you and your kitty many more calm and happy days ahead 💜

Avaliado com 4 de um total de 5 estrelas

Works better than expected.

One of our two Abyssinians pees beside the litter box, no matter how clean or type of litter. They are both around 3, not related and came into our home as young cats at different times. Our male cat was with us first and is jealous of his sister and they didn't do terribly together, but she was pretty scared of him. So, we tried out these collars on both of them. This morning they were basking in the sun, snuggled together. One is still peeing beside the litter boxes, but less frequently. Once he/she stops, I will give the collar 5 stars. But, for sure they are both calmer (for 2 young Abyssinians, known to be very active cats) and get along better.

12 de julho de 2026
Avaliação não solicitada
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Resposta da Gentle Paws Supplies

We're delighted to hear you've already noticed your cats are calmer and getting along better.

For stress-related litter box issues, it's not uncommon to see gradual improvement over several weeks, so we hope the remaining accidents continue to decrease with consistent use.

We'd love to hear another update from you, and hopefully we'll have earned that fifth star soon!

Avaliado com 4 de um total de 5 estrelas

The collar really seems to have calmed…

The collar really seems to have calmed out cat. He is a lot less anxious.

12 de julho de 2026
Avaliação não solicitada
logotipo da Gentle Paws Supplies

Resposta da Gentle Paws Supplies

We're so happy to hear your cat is feeling much calmer and less anxious. Thank you for trusting Gentle Paws, and we hope the positive progress continues. Give your furry friend some extra cuddles from us! 🐾💜

Avaliado com 5 de um total de 5 estrelas

Probably not for my cats, but I do see an effect

I almost said 4 stars, but in fact there's been improvement. Mine weren't quite the conditions they are aiming for. Noah is importunate and can't believe Bell doesn't like him, but he's not aggressive. Bell wants him to leave her alone, but she never starts anything. Since getting the collars she is not as quick to smack him but she still wishes he'd leave her alone. Probably if real aggression had been present I'd have a better review, but the collars have made her more tolerant.

Ordering was easy, they came quickly, and they're easy to put on.

9 de julho de 2026
Avaliação não solicitada
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Resposta da Gentle Paws Supplies

Every cat has their own personality, so we're delighted to hear you've noticed more peace between Bell and Noah. Sometimes even small changes can make a big difference at home. Wishing your two continue making progress!

Avaliado com 5 de um total de 5 estrelas

My cat seems to be doing much better

My cat seems to be doing much better! Although he does not like wearing the collar, but that's okay.Because he is being nicer to my other cat.

8 de julho de 2026
Avaliação não solicitada
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Resposta da Gentle Paws Supplies

Cats definitely like to keep us humble sometimes 😸 We're so happy to hear there's more harmony at home, and we hope your furry friends continue building their friendship. Thank you for choosing Gentle Paws!

Avaliado com 4 de um total de 5 estrelas

My cat seems calmer and is not…

My cat seems calmer and is not urinating outside the litter box anymore.

9 de julho de 2026
Avaliação não solicitada
logotipo da Gentle Paws Supplies

Resposta da Gentle Paws Supplies

We're delighted to hear your cat is calmer and is no longer urinating outside the litter box. That's wonderful progress, and we hope the positive changes continue. Thank you for choosing Gentle Paws!

Avaliado com 3 de um total de 5 estrelas

I need to return as they did not work…

I need to return as they did not work for my 2 cats, still hissing and growling. I need a phone number to return as Royal Mail state this is a requirement

8 de julho de 2026
Avaliação não solicitada
logotipo da Gentle Paws Supplies

Resposta da Gentle Paws Supplies

We're sorry to hear that you didn't get the results you were hoping for. We'd be happy to help with your return. Please contact our support team at contact@gentlepawsupplies.com with your order number, and we'll provide the return instructions. We'll do our best to make the process as smooth as possible.

Avaliado com 5 de um total de 5 estrelas

Great customer service

I had an issue, had great communication via email and I think the customer service is fantastic.
Thank you so much for easing a difficult situation.

8 de julho de 2026
Avaliação não solicitada
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Resposta da Gentle Paws Supplies

Our team is always happy to help, and we truly appreciate you taking the time to share your experience! 🐾

Avaliado com 4 de um total de 5 estrelas

Satisfied with the support

There was a small delay while waiting for the customer’s response, but everything was eventually resolved. Overall, I’m happy with the service.

6 de julho de 2026
Avaliação não solicitada
logotipo da Gentle Paws Supplies

Resposta da Gentle Paws Supplies

Thank you for your kind words! We're glad everything was resolved and that you were happy with the support you received. We truly appreciate your patience and your feedback, and we're always here if you ever need us again.

Avaliado com 5 de um total de 5 estrelas

best ad I’ve seen on Facebook

We adopted another kitten about 2 months ago so now have 4 cats. The eldest is over 18 years old and he doesn’t bother any of the other cats. The other 3 are females. The 7 year old got very stressed which in turn stressed the 2 year old. They weren’t very welcoming to the kitten. We had used Feliway before but that is confined to just one area so it wasn’t enough. Decided to try the Gentle Paws collars. It took a week or so but we noticed a big difference in behaviour with the 7 year old. So we then introduced the collar to our 2 year old. Things have calmed down so much and our 2 year old is accepting and playing with the kitten which is so nice to see. Daisy is now 16 weeks old and is a velociraptor, constantly trying to be the Alpha cat with the other girls.
It would be nice if Gentle Paws made kitten collars too.
But we are in a much better place and the collars don’t have a strong smell and don’t have any effects on our family. Best ad I’ve seen on Facebook.

7 de julho de 2026
Avaliação não solicitada
logotipo da Gentle Paws Supplies

Resposta da Gentle Paws Supplies

It sounds like little Daisy has certainly been keeping everyone on their paws 😄 We're delighted to hear your home has become a much calmer place, and we really appreciate your suggestion about kitten collars. Feedback like yours helps us continue improving. Wishing all four of your cats many happy years together! 🐾💜

Avaliado com 4 de um total de 5 estrelas

Tried the new product collars to calm…

Tried the new product collars to calm my cats. My both can neck fur comes out and i have to stop and remove the collar immediately. Email them for the refund and they responded very quick and willing to work with us. Overall something works well for others but not mind.

15 de maio de 2026
Avaliação não solicitada
logotipo da Gentle Paws Supplies

Resposta da Gentle Paws Supplies

We're pleased our support team was able to assist you quickly and work toward a resolution. We truly appreciate your feedback and wish you and your cats all the best.

Avaliado com 3 de um total de 5 estrelas

Customer service takes a little prodding, product did not work for us.

The smell of these collars is very strong, however not unpleasant. My cat wore the collar and did not object, however it really did not work for him. At first I was hopeful that it was, but it did just turn out to be coincidence. I attempted to cancel my subscription and encountered a "policy" that I could not find on the website, but after e-mailing a second CS agent I was able to get the problem resolved. Their money back guarantee does not apply to any opened item, so beware. In the end the CS was fine, but be mindful when you order. I'm sad the product did not work for my cat.

30 de junho de 2026
Avaliação não solicitada
logotipo da Gentle Paws Supplies

Resposta da Gentle Paws Supplies

We appreciate your feedback, as it helps us improve. If there's anything further we can do to assist, please don't hesitate to reach out to our support team.

Avaliado com 5 de um total de 5 estrelas

Brilliant cat calming collars

Brilliant cat calming collars, all the benefits of a diffuser but none of the worry about leaving one plugged in.
Would recommend.

4 de julho de 2026
Avaliação não solicitada
logotipo da Gentle Paws Supplies

Resposta da Gentle Paws Supplies

We truly appreciate your recommendation and hope your cat continues enjoying a calm and happy life. It means so much to know we could bring you the peace of mind you were looking for!

Avaliado com 4 de um total de 5 estrelas

Unable to use but customer service efficient

Sadly by the time we received the collars (they took just over two weeks to arrive) our boy had to have an operation in his neck and at his final check up yesterday the vet advised against using a collar due to the nature of the op and sensitivity of the area. Gutted as was hoping to find a solution to our boy's spraying habits. I contacted the company and they quickly offered a refund option so I am hoping they follow through with this. I also queried the break-away safety feature which wasn't obvious on the collar from what I or the vet I showed it to could see - they confirmed there is one. Impressed so far with customer service, just awaiting my refund. I would definitely try Gentle Paws collars again in the future should we have another cat who would benefit, or if they developed some other calming solutions instead of a collar.

4 de julho de 2026
Avaliação não solicitada
logotipo da Gentle Paws Supplies

Resposta da Gentle Paws Supplies

Thank you for your thoughtful review. We're very sorry to hear about your boy's surgery, and we wish him a smooth and speedy recovery. We truly hope you'll consider us again in the future if the need arises. Wishing you and your cat all the very best.

Avaliado com 5 de um total de 5 estrelas

Outstanding service

Shout out to Gentle Paws for outstanding customer service. Having received our collars earlier last week two days later we unexpectantly had to say goodbye to our beloved cat. I reached out to them to see if there was any chance of returning and they happily obliged offering a refund. Thank you so much. Whilst our boy only had his collar on for a couple of days we did see an improvement in his calmness. He was more affectionate and we didn’t experience spraying. I am very confident had we not lost him and he continued wearing it results would have continued. Would recommend

4 de julho de 2026
Avaliação não solicitada
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Resposta da Gentle Paws Supplies

It was truly a privilege to support you during such a difficult time. We're grateful for your trust and kind words, and we wish you nothing but happy memories of your beloved boy. Thank you for being part of the Gentle Paws family.

Avaliado com 5 de um total de 5 estrelas

Excellent product

Excellent product. Game changer.

3 de julho de 2026
Avaliação não solicitada
logotipo da Gentle Paws Supplies

Resposta da Gentle Paws Supplies

Thank you for taking the time to leave us such an amazing review! Knowing we could make a positive difference for you and your cat truly makes our day. Wishing you both many more peaceful and happy moments together 💜

Avaliado com 1 de um total de 5 estrelas

Didn't work

Didn't work. Cats are still fighting. Vicious fights!

2 de junho de 2026
Avaliação não solicitada
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Resposta da Gentle Paws Supplies

We're sorry to hear the collars didn't work as expected for your cats. Every situation is different, and while many cats respond within 2 to 3 weeks, severe territorial conflicts can sometimes require additional behavioral support alongside the collars.

We'd love the opportunity to learn more about your cats' situation and see how we can help. Please reach out to our support team with your order number, and we'll be happy to assist you.

Avaliado com 4 de um total de 5 estrelas

Besser, noch nicht perfekt/gut

Es hat die Katzen (Kater plus Katze) etwas beruhigt. Das Urinieren hat sich noch nicht ganz gelegt, aber minimiert.
Ich werde neu bestellen, denn es wirkt deutlich mehr als die Stecker von feliway z.B.

2 de julho de 2026
Avaliação não solicitada
logotipo da Gentle Paws Supplies

Resposta da Gentle Paws Supplies

Thank you for sharing your experience! We're delighted to hear you've noticed your cats are calmer and that the inappropriate urination has already decreased.

Many cats continue to improve with consistent use over the following weeks, so we hope you see even more progress.

Thank you for your trust, and we're honored to hear our collars have worked better for your cats than other calming solutions you've tried.

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