Chip Avaliações 

Very quick response, easy to understand, easy to sort out

Chip is a game-changer! Their app makes managing and growing my wealth effortless. Highly recommended!

The audacity of cancelling an interview two hours before it was due to take place, asking me to reschedule for the following day and provide times that suited me, only to then completely ghost me, is astounding.

I responded within an hour despite having already invested significant time preparing for the interview. From that point onwards, I heard absolutely nothing. No confirmation. No follow-up. Not even the courtesy of a phone call or a brief email to acknowledge my response.

I understand that schedules change and unexpected circumstances arise. What I don't understand is the complete lack of professionalism and basic respect for a candidate's time and effort. Interviews require preparation, research, and emotional energy. (I even had slides prepped)
The very least any company can do is communicate honestly and promptly.

How an organisation treats candidates during the hiring process says a great deal about its culture. Unfortunately, this experience left me with the impression that candidates' time and commitment are considered far less valuable than the company's own.

Disappointing, discourteous, and entirely avoidable.

I did a ISA transfer over a week ago the new bank does not have my funds and have said its with Chip. Who cannot locate the money. I've sent 5 in app messages over the last 3/4 days and 3 emails all of which have been ignored. I can see that someone is active on the in app chat but hasn't bothered to deal with my messages about losing an awful lot of money. I want to withdraw my money and get it out as I don't trust them as a bank anymore, it says the funds are in Chip but I've been told they aren't actually with Chip. So where is my money? How have they lost it? Terrible customer service, by that I mean the only way to contact them is in app, and they can chose to just not reply to you.

So easy to add and withdraw money and the support was first class with the information I needed. I would definitely recommend this company

Very happy with my experience with chip for saving, initially a good savings rate and when needed the support was excellent.

Really good and useful app. I find it simple to use and clear. Competitive interest rates and ISAs are instant access and flexible which is a positive for me. Customer support is spot on, quick to reply to issues.

Quick and efficient service would recommend to anyone thanks very much

Chip have a great support team regarding any issues or questions I might have.
They respond time is excellent and they always inform you that they have received my enquiry.
The website is strong but easy enough to navigate their products.

Great service from chip customer service and quick response back from them via email definitely recommend 💯

Shel was extremely helpful.

The new "Smart" ISA doesn't seem to work. Can't transfer to / from my instant access account - it doesn't even show up as an option. And whereas transfers out from the old Cash ISA to my bank account were instant, the new one is "next working day". Except it isn't - after 24 hours it's still showing as "pending". Not possible to access chat. They're "busier than normal". I bet they are if this fiasco is widespread. AVOID THESE JOKERS.

I wanted clarification before transferring my Cash ISA to the new Smart Cash ISA product as I previously had an issue which Chip had recently resolved. A clear detailed reply was sent by Alex which meant I could go ahead with the transfer.

A shame really, 2+ great years with Chip, spoiled by recent tactics to force users to move to the new "smart" cash ISA. Interest dropped from 3.5% to 1% (with a month's notice) and while their new account offers 0.25% more, instant withdrawals are replaced by next day withdrawals. It's the principle I don't like, forcing customers to either do as Chip says and switch to their other product, or leave (or face an abysmal 1% interest rate). Shop around, competitors offer better features alongside higher interest rates.

Having returned to Chip recently, I'm thoroughly impressed how they stayed with me to help me invest giving me advice that cracked it after 3 attempts... attention to client service exemplary... thanks Chip Team

Opened an ISA in April at 3.5% thinking they would be loyal to their promise but unfortunately they can't be true to their word and 2 months later have dropped their interest to only 1% and have said I can't pay another penny in this year either leaving me stuck. I cannot open another ISA with anybody else in this tax year, Chip say I can transfer to another account with them but I have no trust with them at all anymore. No choice but to take my money out. I might as well store it under the mattress these days!!!!!

You ask Chip answers . That's all you need 😻👍

I was worried my account may be hacked after I'd had a dodgy phone call from a number I didn't recognise. I messaged Chip and they were incredibly friendly and helpful, blocking my account immediately and guiding me through the stages of verification. They couldn't have been more helpful. Everything is now good and I wasn't hacked but you can't assume anything nowadays