I opened a cash ISA, requested a transfer in but supploed an incorrect Acc. No. The Chip agent was reallly helpful and quickly sorted my problem raising a new transfer in which was completed in a few... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I have found the CHIP app really easy to use, even for a technophobe like me! I’ve managed to invest and withdraw and reinvest monies with ease. Upon contacting Customer services they responded by the... Ver mais
I was concerned that a transfer isa money had left original account and didn’t show up in Chip account. Used the app to chat and was reassured immediately. Great service and speedy reassurance.
** Update below** Following a recommendation by MSE I opened a Cash ISA account with the intention to transfer my ISA over from Trading 212 only to discover they’re not recognised by Chip for tra... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Chip
Escrito pela empresa
Chip is here to make your life wealthy; we offer one simple, personalised experience to manage, grow and protect your wealth. That’s why we’ve been crowned ‘Best Personal Finance App’ in 2025, 2024, 2022, 2019 at the British Bank Awards.
With Chip you can:
- Start investing from £1 with our range of investment funds.
- Build wealth tax-free1 with our Cash ISA and Stocks & Shares ISA.
- Track your entire investments and savings portfolio in one place.
- Set your financial goals, link an account and save for those milestone moments.
- Our smart features, like autosaving and recurring deposits, help make investing and saving seamless and easy.
- Open any of our savings accounts completely free within minutes2.
- All savings accounts in Chip are eligible for FSCS protection on up to £85,0002.
- UK-based customer support available 7 days a week.
Everything else you need to know:
- Seccl Custody Limited is the ISA Manager for our Stocks and Shares ISA. A monthly or annual ChipX membership is required for certain funds selected within a Stocks and Shares ISA. Fund management charges apply. ISA limits apply. Invest £20k per tax year.
- Chip is a trading name of Chip Financial Ltd, authorised and regulated by the FCA (FRN: 911255). ClearBank Limited is the account provider for our savings accounts.
- Chip Financial (Investments) Ltd is authorised and regulated by the Financial Conduct Authority, under firm reference number 1005114.
- When investing, your capital is at risk. 1Tax treatment depends on individual circumstances and may be subject to change in the future. Chip does not provide tax or financial advice.
Informações de contato
232 Shoreditch High Street , E1 6PJ, London, Reino Unido
- hello@getchip.uk
- getchip.uk
4,4
Excelente
5 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great Company
They are a very responsive company you never have to wait long for an answer if you have a query. I am very happy that my money is with them.
18 de maio de 2026
Avaliação não solicitada
Resposta da Chip
Hi Gina,
Thank you for trusting us with your savings! Knowing that you feel secure and supported means everything to our team. We'll always be right here whenever you have a query.
The Chip Team
I received a very quick reply to my…
I received a very quick reply to my query. Along with instructions i was able to fix my problem quickly
18 de maio de 2026
Avaliação não solicitada
Resposta da Chip
Hi Sandra,
That's fantastic to hear! We always want to give you the exact steps you need to get things sorted right away. Thank you for the great feedback and for being a part of Chip.
The Chip Team
I asked a question about my account
I asked a question about my account, and received a reply to that question within an acceptable timeframe. Thank you Chip 😀
11 de maio de 2026
Avaliação não solicitada
Resposta da Chip
Hi Joan,
You're very welcome! Providing clear, straightforward answers in a timely manner is exactly what we aim for. Thanks for saving with Chip.
The Chip Team
problem sorted email back spot on
14 de maio de 2026
Avaliação não solicitada
Resposta da Chip
Hi Ray,
Thanks for the great review, we're glad we could get your problem sorted quickly for you!
The Chip Team
I had an issue logging in but they…
I had an issue logging in but they supported me quickly and even over the weekend which I did not expect. Thank you.
2 de maio de 2026
Avaliação não solicitada
Resposta da Chip
Hi Mark,
We're so glad we could support you! Tech issues don't take the weekend off, so neither do we. Thank you for the wonderful feedback, and we're happy we could get you logged back in safely.
The Chip Team
Updating personal information.
Quick online response, good guidance on updating my details and documentation required, instant confirmation work completed. Great service.
14 de maio de 2026
Avaliação não solicitada
Resposta da Chip
Hi David,
Thank you for the review! Updating your account details shouldn't be a chore, so we're glad our team provided clear guidance and instant confirmation. We appreciate you choosing Chip!
The Chip Team
I contacted Chip with an issue on a…
I contacted Chip with an issue on a transaction from my current account in to my Chip savings account, the agent was swift to respond and it was dealt with concisely !
Top service, thanks
11 de maio de 2026
Avaliação não solicitada
Resposta da Chip
Hi Drell,
We’re glad our agent could deal with your transaction query so concisely! Ensuring your money moves smoothly between accounts is a top priority.
The Chip Team
I requested a statement via the app
I requested a statement via the app. About an hour later was a letter with a pdf statement attached. Great, speedy, friendly service
13 de maio de 2026
Avaliação não solicitada
Resposta da Chip
Hi Les,
Speedy and friendly service is always what we aim for! We’re glad we could get that statement over to you within the hour. If you need anything else for your records, just let us know.
The Chip Team
Quick response from customer service
Needed to contact help desk, but no phone number, only an email, so didn't know what to expect with response times, but I got a helpful reply within half an hour from an actual person who sorted out what I needed straight away... from my experience, much better customer service than most banks
4 de maio de 2026
Avaliação não solicitada
Resposta da Chip
Hi there,
We understand that not having a phone line can be a worry, so we’re glad our team proved that email support can be just as human and effective! Getting you sorted within half an hour is exactly the speed we aim for.
The Chip Team
Chip is great have been using it for…
Chip is great have been using it for years to put the pennies away to make the pounds. Loads of ISA options and the prize draw also great customer service overall 9/10.
I did have one incident but it was quickly resolved
6 de maio de 2026
Avaliação não solicitada
Resposta da Chip
Hi Nathan,
Turning pennies into pounds is exactly what Chip is for! We’re glad you’re enjoying the ISA options and the excitement of our prize draws. Thanks for the 9/10, we’ll keep working to earn that final point!
The Chip Team
Opening an ISA with Chip
Opening an ISA with Chip was really easy. Their app is easy to use, and when I had an issue transferring some money due to my admin error, customer services talked me through everything, keeping me update at every turn. Very impressed.
5 de maio de 2026
Avaliação não solicitada
Resposta da Chip
Hi Paula,
Opening an ISA should be stress free, and we’re glad we could talk you through that admin error. Keeping you updated at every turn is what we strive for. Thank you for choosing Chip for your savings!
The Chip Team
Been with Chip since the start
Been with Chip since the start. Love the auto saves the UI is almost perfect each time. Easy in, easy to use. Use it to save and change your life. Honestly just a perfect idea and execution to aid your saving. Communication with Chip is easy and quick and never feel like you have to wait. 10/10
8 de maio de 2026
Avaliação não solicitada
Resposta da Chip
Hi Ivan,
Being with us since the start means the world! We’ve worked hard on the UI and auto save features to make saving as easy as possible so your 10/10 rating is a fantastic reward for the whole team. Here’s to many more years.
The Chip Team.
Chip online banking app gives good service and is helpful.…
Chip is an online banking app that I have been using for a year. Despite me being wary and prone to mistakes when doing financial transactions. I hsve found my experience with chip to be reassuringly effective, reasonably intuitive and response times from the support team have been rapid and the support team have a good attitude with payment difficulies resulting from my lack of familiarity with online processes of this nature. Chip offer a wide range of share bundles with silver and gold, which are relatively to buy and sell. Overall I recommend Chip, certainly for beginners in buying/ selling shares/ commodities wholeheartedly.
4 de maio de 2026
Avaliação não solicitada
Resposta da Chip
Hi Glyn,
Happy one year Chip anniversary! We’re so glad we could provide a reassuring experience, especially with our gold and silver funds. It’s our goal to make investing accessible for everyone, and we’re thrilled to have you with us.
The Chip Team
I have found them very easy to deal…
I have found them very easy to deal with. The app is easy to navigate and love the saving algorithms. Any issues they reply quickly. Many thanks.
6 de maio de 2026
Avaliação não solicitada
Resposta da Chip
Hi Les,
We’re delighted you’re enjoying the app! Our saving algorithms are designed to take the effort out of building wealth, so it’s wonderful to hear they’re working well for you. Thanks for the 5 star support!
The Chip Team
Very good service from Fraud…
Very good service from Fraud department. Helpful and efficient
5 de maio de 2026
Avaliação não solicitada
Resposta da Chip
Hi Julian,
Thank you for the feedback! We take the security of your account incredibly seriously, so it’s great to hear our Fraud department was helpful and efficient in assisting you. We’re always here to ensure your wealth stays protected.
The Chip Team
Best personal finance app for years
Been using Chip for years and genuinely cannot fault them. Their savings accounts and their investing plans are great. They have done a lot of work bringing in exciting prize opportunities over the years. The app has really evolved visually and functionally, which keeps things fresh. Their customer service is also top-notch. Even when I have to wait a few days to resolve an issue, they have always been very polite, helpful and kept me updated on the matter. Overall, Chip have stayed faithful to their users, working hard to give them as many benefits and rewards as possible – something that has kept me using it for so long.
8 de maio de 2026
Avaliação não solicitada
Resposta da Chip
Hi Wojciech,
Thank you for being a part of the Chip journey for so many years! We’ve worked hard to evolve the app visually and functionally, and it’s rewarding to hear that the prize opportunities and service updates keep things fresh for you. Here’s to many more years of building your wealth together!
The Chip Team
Customer service at Chip…
I find the customer service at Chip really friendly and prompt.
1 de maio de 2026
Avaliação não solicitada
Resposta da Chip
Hi Liz,
Thank you very much for the kind words about our team's friendliness and speed, this is always what we aim for with any interaction!
The Chip Team
Chip
5 ***** all the way would happily recommend to everyone
7 de maio de 2026
Avaliação não solicitada
Resposta da Chip
Hi David,
Thank you so much for the enthusiastic recommendation. We’re thrilled to have you in the Chip community!
The Chip Team
Just excellent srevice!
I closed my Chip Account about 8 months ago but needed some support regarding interest accrued in 25/26. The support I got was both accurate and (very) prompt. Makes me feel I perhaps shouldn't have chased a few fractions of a percent more interest and stuck with excellent service. Thanks CHIP.
6 de maio de 2026
Avaliação não solicitada
Resposta da Chip
Hi Andrew,
It was a pleasure to help! Even if you’ve moved on to other providers, we believe in providing accurate, prompt support to all our former savers. We’re glad the service made an impression, the door is always open if you are ever looking to return!
The Chip Team
Chip customer service is excellent
Chip customer service is excellent! I opened an account and chose the wrong one and they were able to help to switch to the correct one.
Thank you!
29 de abril de 2026
Avaliação não solicitada
Resposta da Chip
Hi Helen,
Thank you very much for sharing this, we’re happy we could help you switch to the account that best fits your goals. Thank you for choosing Chip!
The Chip Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.