Giftsoul Avaliações 

95
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

It arrived within the timeframe given. The order was wrapped very well so that it was protected from being damaged. The glass engraved heart is beautiful and my granddaughter will love it.

Avaliado com 5 de um total de 5 estrelas

Ordered two of the personalised ashes urns for my Brother and I to keep our Mother’s ashes close to us. One in gold and one in silver, they are perfect, great quality and beautiful even better than an... Ver mais

Avaliado com 1 de um total de 5 estrelas

Get in touch email after email its all open words the same thing every time nothing as change in months of emails 2 hours for a refund WHAT THE HELL IS THAT WTF everyone check sizes as the hip size... Ver mais

Avaliado com 4 de um total de 5 estrelas

Easy ordering and lots of choice to personalise your gift. Delighted with the outcome and it was packaged well, thank you. Disappointed the delivery guy from relay, didn’t have the sense to open the... Ver mais

Detalhes da empresa

Escrito pela empresa

WELCOME TO GIFTSOUL™! GiftSoul™ creates personalized gifts designed to celebrate love, family, friendship, and life’s meaningful moments. We believe every gift should feel thoughtful, personal, and made with care. From custom keepsakes to unique everyday gifts, our goal is to help customers express their feelings in a simple but memorable way. Each order is created with attention to detail, so it can bring joy to both the giver and the recipient. We’re grateful for every customer who chooses GiftSoul™ and truly value honest feedback. Your reviews help us improve our products, service, and overall shopping experience. Thank you for being part of the GiftSoul™ community.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

95 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 83% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,0

Todas as avaliações

(95)

93 avaliações nos últimos 12 meses

Escreva uma avaliação
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Avaliado com 4 de um total de 5 estrelas

The box was dented and inside the metal…

The box was dented and inside the metal frame was protected by some thin polystyrene which did cover it but it was slightly dented or bowed in the middle but it was a anniversary surprise for my husband and he insisted on trying to straighten it out he lives it sto the actual gift is lovely just bit battered time it got to us shame because it’s lovely

5 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Not at all what I expected… if you…

Not at all what I expected… if you blink you would miss it … very .. very small …very disappointing

3 de agosto de 2026
Avaliação não solicitada
logotipo da Giftsoul

Resposta da Giftsoul

Hi there,

We’re sorry the item was smaller than you expected. The product dimensions are listed in the description to help customers review the size before purchasing, but we understand that it may still look different in person.

We’d like to investigate your order and assist further. Please email us at review@giftsoul.co with your order number, and we’ll prioritize your case as soon as we receive your information.

— Giftsoul™ Customer Service

Avaliado com 5 de um total de 5 estrelas

Beautiful Memory Urns

Ordered two of the personalised ashes urns for my Brother and I to keep our Mother’s ashes close to us. One in gold and one in silver, they are perfect, great quality and beautiful even better than anticipated. Pleasant and easy ordering process and arrived in a decent timeframe. Totally worth every penny.

2 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I don't like when I ask if a company is…

I don't like when I ask if a company is an american company and am told yes. Then find out that the products are made and shipped from China. Very deceptive.
Responding to Giftsouls response to me:
I am not responding only to an item being shipped from another Country. American made means made in America by people in this Country. Being an American Business does not mean that you have an address with a Suite number in America, it means that your products are made in this Country. That is what I want to support.

3 de agosto de 2026
Avaliação não solicitada
logotipo da Giftsoul

Resposta da Giftsoul

Hi Kelley,

We’re sorry that the product’s origin made you feel uncomfortable. Giftsoul™ is a U.S.-based business, while our personalized items may be produced and shipped from different manufacturing facilities depending on the design, availability, and production requirements.

Could you please let us know whether you have already received the product and experienced an issue with its quality or condition? If it has not arrived yet, we kindly ask that you wait until you can assess the actual item and craftsmanship.

A one-star review based solely on the shipping origin may give others an incomplete impression and can significantly affect a small business. We’d genuinely appreciate the opportunity to understand your experience and assist with any product-related concern.

— Giftsoul™ Customer Service

Avaliado com 3 de um total de 5 estrelas

We were led to believe that our object…

We were led to believe that our object purchased was slighter bigger than what we received

5 de agosto de 2026
Avaliação não solicitada
logotipo da Giftsoul

Resposta da Giftsoul

Hi Dawn,

We’re sorry the item appeared smaller than expected. Each order is produced and shipped according to the size selected and confirmed at checkout.

If you believe you received a different size from the one you ordered, please email review@giftsoul.co with your order number and a photo showing the item’s measurements. Our team will prioritize your case, verify the purchase details, and assist you further.

— Giftsoul™ Customer Service

Avaliado com 1 de um total de 5 estrelas

Not happy as I ordered this as a gift…

Not happy as I ordered this as a gift for my husband for our 25th wedding anniversary and it has arrived bent and I’ve emailed and had no response as yet 🤨

3 de agosto de 2026
Avaliação não solicitada
logotipo da Giftsoul

Resposta da Giftsoul

Hi Amanda,

We’re truly sorry that your anniversary gift arrived bent. We aim to respond to all customer inquiries within 24–48 hours, and we have carefully checked our records but could not find an email or order matching the information shown in this review.

Please email us at review@giftsoul.co with your order number and photos of the damaged item. Your case will be prioritized so we can verify the purchase and provide a suitable solution as quickly as possible.

— Giftsoul™ Customer Service

Avaliado com 5 de um total de 5 estrelas

Beautiful Forever Love

I purchased two urns for my parents. I have had their ashes for some time. I am glad I waited until I saw this. They are beyond perfect. The size and beauty allows for honoring them - quietly, respectfully, and lovingly. The urns are now forever a part of my life. The pair is kept on my dresser where I can glance at it and smile from my heart.

1 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love it

Love it! Great quality. Great communication. Quick delivery. I will be ordering again.

1 de agosto de 2026
Avaliação não solicitada

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