Giftsoul Avaliações 

95
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

It arrived within the timeframe given. The order was wrapped very well so that it was protected from being damaged. The glass engraved heart is beautiful and my granddaughter will love it.

Avaliado com 5 de um total de 5 estrelas

Ordered two of the personalised ashes urns for my Brother and I to keep our Mother’s ashes close to us. One in gold and one in silver, they are perfect, great quality and beautiful even better than an... Ver mais

Avaliado com 1 de um total de 5 estrelas

Get in touch email after email its all open words the same thing every time nothing as change in months of emails 2 hours for a refund WHAT THE HELL IS THAT WTF everyone check sizes as the hip size... Ver mais

Avaliado com 4 de um total de 5 estrelas

Easy ordering and lots of choice to personalise your gift. Delighted with the outcome and it was packaged well, thank you. Disappointed the delivery guy from relay, didn’t have the sense to open the... Ver mais

Detalhes da empresa

Escrito pela empresa

WELCOME TO GIFTSOUL™! GiftSoul™ creates personalized gifts designed to celebrate love, family, friendship, and life’s meaningful moments. We believe every gift should feel thoughtful, personal, and made with care. From custom keepsakes to unique everyday gifts, our goal is to help customers express their feelings in a simple but memorable way. Each order is created with attention to detail, so it can bring joy to both the giver and the recipient. We’re grateful for every customer who chooses GiftSoul™ and truly value honest feedback. Your reviews help us improve our products, service, and overall shopping experience. Thank you for being part of the GiftSoul™ community.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

95 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 83% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,0

Todas as avaliações

(95)

93 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Very disappointed

The product arrived flat packed and was nothing like the description. It is just a tacky piece of plywood that certainly wouldn't hold up many books on a shelf.

1 de agosto de 2026
Avaliação não solicitada
logotipo da Giftsoul

Resposta da Giftsoul

Hi Jane, we’re truly sorry that the product did not meet your expectations. Please email us at review@giftsoul.co with your order number and photos of the item so our Customer Service team can prioritize and review your case. We’re unable to verify the purchase from the information shown in this review, but we’d appreciate the opportunity to investigate and assist you properly.

— Giftsoul™ Customer Service

Avaliado com 3 de um total de 5 estrelas

Item arrived in timely manner but felt…

Item arrived in timely manner but felt the picture advertised and what was received were poles apart. The advertised picture made the item look quite a chunky piece what was received was a plain bit of wood with picture put on, very flimsy and I do not feel was value for the £22 spent, just disappointed!

30 de julho de 2026
Avaliação não solicitada
logotipo da Giftsoul

Resposta da Giftsoul

Hi Lesley, we’re sorry to hear that the product did not meet your expectations. We aim to provide full descriptions and detailed images on each product page so customers can get a clear and realistic view before purchasing. Please email us at review@giftsoul.co with your order number and photos of the item so we can verify your purchase, investigate the concern, and support you further.

— Giftsoul™ Customer Service

Avaliado com 5 de um total de 5 estrelas

Absolutely beautiful

Absolutely beautiful! The plaque has been received in good time and the quality of the picture is outstanding. It was such a joy to gift it to my husband. I strongly recommend this site if you want to buy someone a meaningful gift.

1 de agosto de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

I received my order

I received my order, the frame is very flimsy and the clasp that holds the picture in place is faulty and comes undone easily so if hung up it opens and picture falls out and the frame is dented, for £25+ it's not the quality I expected and cannot give as the gift I wanted to

31 de julho de 2026
Avaliação não solicitada
logotipo da Giftsoul

Resposta da Giftsoul

Hi Nicola, we’re truly sorry that the frame arrived damaged and did not meet your expectations. We’ll continue supporting you directly via email and carefully review the issue with the clasp and dented frame. Please rest assured that we’re committed to making this right for you.

— Giftsoul™ Customer Service

Avaliado com 5 de um total de 5 estrelas

Love at First sight

The picture of myself, my wife and my great granddaughter visiting her for the first time is now something we'll enjoy for the rest of our lives!!!
The quality is fantastic!!!! Thank you

1 de agosto de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Arrived safely expected it to be a bit…

Arrived safely expected it to be a bit more robust just looks like a plaque wanted something special for an 18th keepsake but was a bit disappointed how it looked compared to the picture a bit flimsy

1 de agosto de 2026
Avaliação não solicitada
logotipo da Giftsoul

Resposta da Giftsoul

Hi Alma, we’re sorry the item did not feel as robust or special as you expected for the occasion. We provide detailed descriptions and images on the product page to give customers the clearest possible view before purchase. Please email us at review@giftsoul.co with your order number and photos of the item so we can verify your purchase, investigate further, and assist you properly.

— Giftsoul™ Customer Service

Avaliado com 4 de um total de 5 estrelas

Easy ordering and lots of choice to…

Easy ordering and lots of choice to personalise your gift. Delighted with the outcome and it was packaged well, thank you.
Disappointed the delivery guy from relay, didn’t have the sense to open the gate, just shouted my Husband from 25 feet away.
But overall good experience.

30 de julho de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

The quality is disappointing for the…

The quality is disappointing for the price. More hype than substance.

1 de agosto de 2026
Avaliação não solicitada
logotipo da Giftsoul

Resposta da Giftsoul

Hi Jasmine, we’re sorry to hear that the product did not meet your expectations. We aim to provide full descriptions and detailed images on each product page so customers can get a clear and realistic view before purchasing. Please email us at review@giftsoul.co with your order number and photos of the item so we can verify your purchase, investigate the concern, and support you further.

— Giftsoul™ Customer Service

Avaliado com 5 de um total de 5 estrelas

It is a very nice sign and my wife…

It is a very nice sign and my wife loved her gift. Considering it came from the other side of the Earth, it got here within a decent time frame. It was packaged well and come in perfect condition. We have already hung it up on our deck.

31 de julho de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Item arrived Bent

30 de julho de 2026
Avaliação não solicitada
logotipo da Giftsoul

Resposta da Giftsoul

Hi Gregory,

We’re truly sorry your item arrived bent. We’ve sent you a follow-up email so we can review the issue and assist you directly.

Please check your inbox, including your spam or junk folder. We’ll make sure this is handled properly and do our best to make things right.

Regards,
Giftsoul™

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