Ordered the bags on-line with no problem, on 30th August. They arrived via Royal Mail on the 5th September. Although the company said a 1 - 3 day delivery and it actually took 6 days, this was very g... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Arrived promptly in appropriate packaging. Everything looks well at limited inspection as its impossible to check all 10,000! If there's no surprises as I use them, they will be my primary supplier fo... Ver mais
A empresa respondeu
This is such a brilliant company, I can't recommend them enough. I really wanted to leave another review after the very kind and helpful customer service I've just received. I needed my glassine bag... Ver mais
The best customer service I've received in a long time! The products are perfect, there was no delay in sorting out a replacement when the parcel didn't arrive. When I realised I ordered the wrong siz... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
GlassineBags.co.uk offer online ordering of glassine bags in a range of different bag sizes and pack sizes. Bag types include open top and peal and seal bags. GlassineBags.co.uk can also cater for bespoke sizes, available on request.
Informações de contato
LN11 0WE, Louth, Reino Unido
- 01507 418220
- Hello@GlassineBags.co.uk
- glassinebags.co.uk
4,7
Excelente
139 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great customer service
The Glassine Bags team has made this a very positive customer experience and all the difference to following and receiving our order. While the website is user-friendly and easy to navigate, the quick and helpful response we received in connection to queries around the delivery address and passing on details to the courier made us feel in safe hands. The service we received was competent and professional. A huge thank to Bobby and we will certainly be purchasing from GlassineBags again in the future.
10 de fevereiro de 2025
The best!
As always, these are fantastic quality bags with a fast turnaround and competitive pricing. Love the fact that 1st class shipping is now an option, definitely a game changer and wouldn't go elsewhere for my glassine bags :)
27 de janeiro de 2025
Great product and quick delivery
Great product and quick delivery, perfect for my business needs. Thank you
20 de novembro de 2024
Still no delivery received and not any…
Still no delivery received and not any notification at the front oor.
1 de novembro de 2024
Resposta da GlassineBags.co.uk
After reviewing your order, I can confirm it was shipped on time from our end. Unfortunately, it seems there was an issue with the Dutch postal system during the final stages of delivery.
I see now you have your order and everything has been resolved.
Great in every respect
8 de outubro de 2024
Resposta da GlassineBags.co.uk
Thank you! We're thrilled to hear you had a great experience.
Excellent customer service
Excellent customer service, very friendly. I had an unusual query and they were very helpful
8 de outubro de 2024
Resposta da GlassineBags.co.uk
Thank you for your wonderful feedback! We're so pleased to hear that we could help. Your experience is very important to us, and we’re always here to assist with anything you need.
Quick an effficient sevice
Quick an effficient sevice, The bags are of good quality, reasonably priced, and just what I needed.
7 de outubro de 2024
Resposta da GlassineBags.co.uk
Thank you for your feedback! We're glad you enjoyed our quick, efficient service.
Resposta da GlassineBags.co.uk
Thank you! We’re delighted you’re pleased with the service and the bags.
I requested samples
I requested samples, and they arrived very quickly. The main features of these bags that are useful to me are that they are grease proof and translucent.
28 de agosto de 2024
Resposta da GlassineBags.co.uk
Thank you for your feedback!
Arrived promptly & looks good
Arrived promptly in appropriate packaging. Everything looks well at limited inspection as its impossible to check all 10,000! If there's no surprises as I use them, they will be my primary supplier for similar products in the future.
6 de agosto de 2024
Resposta da GlassineBags.co.uk
Thank you for your feedback! We’re glad your order arrived promptly and in good condition. We look forward to working with you on future orders!
Resposta da GlassineBags.co.uk
Thank you!
Packaging damaged product
Unfortunately the brown envelope that the pack of bags came in was not fit for purpose. It was torn badly, due to the weight of the number of bags ordered and the glassine bags within were crumpled due to lack of protection while handled in transit. Need to package a large quantity of bags in a strong padded delivery bag and not an ordinary brown envelope to avoid damage of the product.
NB: The product itself is good however I can’t risk this happening again.
27 de maio de 2024
Resposta da GlassineBags.co.uk
Thank you for taking the time to provide your feedback. We're truly sorry to hear about the condition in which your order arrived. We understand how frustrating this must have been for you.
We take great pride in our products and how they are packaged. We use strong board-back envelopes and eco-friendly materials wherever possible to ensure that your items arrive in perfect condition. Clearly, in this instance, our packaging did not meet the high standards we set for ourselves, especially for larger orders.
Based on your feedback, we are reviewing our packaging methods to ensure that all future shipments, particularly larger quantities, are packed in stronger, more protective packaging to prevent any damage during transit.
We're glad to hear that you are satisfied with the quality of our bags and hope you will give us another chance to meet your expectations. If there's anything we can do to resolve this situation for you, please do not hesitate to reach out to our customer service team.
Thank you for your understanding and for helping us improve our service.
Lovely product with fast delivery
13 de maio de 2024
Resposta da GlassineBags.co.uk
Thank you for your kind words! We're thrilled to hear you loved the product and appreciated the quick delivery.
The bags arrived on time and were…
The bags arrived on time and were beautifully printed. I had a question when I placed my order and it was answered immediately
Thank you very much
11 de março de 2024
Mostly good
Hello
Thank you and bags are great and the service and lady I emailed very helpful. 4 stars because some of the bags were stuck together and were a bit of a job to prize them apart but the size suited and are now ready for use.
29 de fevereiro de 2024
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