We had Jay Patel come to visit us to discuss funeral plans. He explained the differences between the plans on offer, in an easily understandable way. We have signed up, and everything is now sorted. J... Ver mais
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Veja o que dizem as avaliações
Stuart gave a very concise and clear overview of the products offered and explained the benefits of each plan and the processes which will be put in place for end of life in Spain. I am more than happ... Ver mais
A empresa respondeu
Jay explained the need for a funeral plan here in Spain comprehensively and also without pressure explained the benefits of each plan available . He wa every personable and checked for understanding... Ver mais
A empresa respondeu
Jay was very clear and detailed about the options we had. He took us through all aspects of our chosen plan and made us feel very comfortable about choosing our option. In the end we felt very info... Ver mais
Detalhes da empresa
Sobre Golden Leaves Funeral Plans
Escrito pela empresa
About Golden Leaves Funeral Plans
Golden Leaves Funeral Plans is dedicated to helping individuals and families plan ahead with confidence, clarity, and peace of mind. We understand that thinking about funeral arrangements can be difficult, which is why our approach is built around compassion, transparency, and respect at every stage of the journey.
Our funeral plans are designed to protect loved ones from unexpected financial and emotional burdens, ensuring that personal wishes are clearly set out and honoured when the time comes. We offer a range of flexible options to suit different needs and budgets, with clear pricing and no hidden costs.
From the first conversation through to ongoing customer support, our team takes the time to listen, explain, and guide - never rushing decisions or using pressure-based sales tactics. Our knowledgeable advisors are trained to provide straightforward information, answer questions openly, and support customers in making informed choices that are right for them.
At Golden Leaves, we believe trust is earned through honest communication and dependable service. We are committed to high standards of customer care and continually review our processes to ensure clarity, compliance, and reliability.
Planning ahead is one of the most thoughtful decisions a person can make for their family. At Golden Leaves Funeral Plans, we are proud to play a role in helping people prepare with dignity, reassurance, and the comfort of knowing everything is taken care of.
Informações de contato
Galago House, 163 Brighton Road, CR5 2YH, Coulsdon, Reino Unido
- 0800 85 44 48
- info@goldenleaves.com
- goldenleaves.com
4,8
Excelente
6 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Professional attitude
All the staff we spoke / emailed to came back very quickly and answered all our questions with a very professional attitude
9 de fevereiro de 2026
Resposta da Golden Leaves Funeral Plans
Dear Martin,
Thank you for your review.
It’s good to know that you felt well informed and supported while making your arrangements.
We really appreciate you taking the time to share your experience.
If you have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Resposta da Golden Leaves Funeral Plans
Dear Stephen,
Thank you for taking the time to share your feedback.
We’re pleased to hear that you felt well informed throughout the process of arranging your funeral plan.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Staff were very knowledgeable an…
Staff were very knowledgeable an willing to help
13 de fevereiro de 2026
Resposta da Golden Leaves Funeral Plans
Dear Brian,
Thank you for your review.
It’s good to know that you felt supported while making your arrangements.
We really appreciate you taking the time to share your experience.
If you have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Quick and easy everything's…
Quick and easy everything's straightforward. Thankyou
2 de fevereiro de 2026
Resposta da Golden Leaves Funeral Plans
Dear Ian,
Thank you for taking the time to share your feedback.
We’re pleased to hear that you found the process clear and straightforward.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Great customer service throughout
Great customer service throughout, face to face contact with an agent, no pressure sale everything explained. Agent was very nice to deal with who took his time to make sure I fully understood the process and that it was exactly what I wantedF
5 de fevereiro de 2026
Resposta da Golden Leaves Funeral Plans
Dear Michael,
Thank you for your review.
We’re so pleased to hear that the person who arranged your plan was helpful, patient, and took the time to listen and answer all of your questions. Providing clear and caring support throughout the process is very important to us.
We truly appreciate you taking the time to share your experience. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Superb
Superb! Staff so kind. Everything was explained so clearly. Everything is dealt with by the team in a very caring way. Affordable monthly payment plan. Highly recommend!
4 de fevereiro de 2026
Resposta da Golden Leaves Funeral Plans
Dear Hayley,
Thank you for your review.
We’re so pleased to hear that our team members who arranged your plan were helpful, patient, and took the time to listen and answer all of your questions. Providing clear and caring support throughout the process is very important to us.
We truly appreciate you taking the time to share your experience. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Easier to set up and get information…
Easier to set up and get information about the plan.
17 de março de 2026
Resposta da Golden Leaves Funeral Plans
Good morning,
Thank you for your review.
It’s good to know that you felt well informed and supported while making your arrangements.
We really appreciate you taking the time to share your experience.
If you have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Resposta da Golden Leaves Funeral Plans
Dear Sheila,
Thank you for your review.
It’s good to know that you felt supported while making your arrangements.
If you have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Accurate procedure
Easy to understand procedure verbally and written throughout although final document contained minor inaccurate details which were resolved
7 de março de 2026
Resposta da Golden Leaves Funeral Plans
Dear Duncan,
Thank you for your review.
We’re pleased that you found the procedure clear and straight forward. We do apologise if were errors on your documentation and appreciate you bringing this to our attention. Your feedback will be shared internally as part of our ongoing service review.
If you ever have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Resposta da Golden Leaves Funeral Plans
Dear Shirley,
Thank you for taking the time to share your feedback.
We’re pleased to hear that you found the process clear and straightforward.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Had to do it before I die
17 de março de 2026
Resposta da Golden Leaves Funeral Plans
Dear Mr. Johnson,
Thank you for taking the time to share your feedback.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Very helpful
Very helpful, everything explained fully. Dignified and respectful.
12 de janeiro de 2026
Resposta da Golden Leaves Funeral Plans
Dear Brian,
Thank you for your comments.
We’re glad that everything was explained clearly and that you were able to make your decision at your own pace.
We appreciate you taking the time to share your feedback. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Resposta da Golden Leaves Funeral Plans
Dear Carol,
Thank you for taking the time to share your feedback.
We’re pleased to hear that you found the process clear and straightforward.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Polite and professional
Polite and professional. I felt very respected. Everything was explained in good detail.
I would recommend.
27 de janeiro de 2026
Resposta da Golden Leaves Funeral Plans
Dear Pamela,
Thank you for your review.
It’s good to know that you felt well informed and supported while making your arrangements.
We really appreciate you taking the time to share your experience.
If you have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Great service and products and no pressure
Fantastic plans and such a great service. No pressure ti buy and a plan that was fully explained. Far far better than tbe competition especially pure. I highly recommend Golden Leavrs.
30 de janeiro de 2026
Resposta da Golden Leaves Funeral Plans
Dear John,
Thank you for your comments.
We’re glad that everything was explained clearly and that you were able to make your decision at your own pace.
We appreciate you taking the time to share your feedback. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Excellent Service
My wife and I wanted to find out more about a funeral plan. After the initial enquiry via email we contacted by one of their representatives Gavin Parkin, who to say the least was most courteous, and very informative.
We were filled with confidence in the product that was offered, speedy and efficiently and without hesitation placed our order for our respective funeral plans.
We would recommend to any who is thinking of getting a funeral plan
10 de março de 2026
Avaliação não solicitada
Resposta da Golden Leaves Funeral Plans
Dear Peter,
Thank you for your review.
We appreciate that arranging a funeral plan is an important decision, and we’re pleased to hear that you felt comfortable and well supported throughout the process. Clear guidance and a considerate approach can make all the difference.
If you ever have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Helped and gave us a discount when our…
Helped and gave us a discount when our previous Company (Iberian) went out of business. Helpful and informative staff.
5 de fevereiro de 2026
Avaliação não solicitada
Resposta da Golden Leaves Funeral Plans
Dear Yvonne,
Thank you for your review.
It’s good to know that you felt well informed and supported while making your arrangements.
We really appreciate you taking the time to share your experience.
If you have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Mum had some very specific requests for…
Mum had some very specific requests for her funeral plans
We presented them to Golden Leaf and I must say they were excellent in every way
I would 100% recommend them to anyone
23 de fevereiro de 2026
Avaliação não solicitada
Resposta da Golden Leaves Funeral Plans
Dear Andy,
Thank you for your review.
We appreciate that arranging a funeral plan is an important decision, and we’re pleased to hear that you and your mother felt comfortable and well supported throughout the process. Clear guidance and a considerate approach can make all the difference.
If you ever have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Very efficient and professional and has…
Very efficient and professional and has my mind at rest for my family
10 de fevereiro de 2026
Avaliação não solicitada
Resposta da Golden Leaves Funeral Plans
Dear Lesley,
Thank you for taking the time to share your feedback.
We’re pleased to hear that you found the process clear and straightforward.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
We wanted a no fuss cremation and…
We wanted a no fuss cremation and Golden Leaves provided just that. Non pushy sales guy , we paid in full for 2 plans and now we’re sitting back relaxing knowing it’s all sorted
24 de fevereiro de 2026
Avaliação não solicitada
Resposta da Golden Leaves Funeral Plans
Good afternoon,
Thank you for taking the time to share your feedback.
We’re pleased to hear that you found the process clear and straightforward.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
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