Send a poor product that was nothing like what I ordered. I followed their returns policy and they have continuously delayed a refund and ignored communication. Stay away!!
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
A very dishonest company DO NOT BUY from Golden Sands. You cannot get in contact with anyone.Items are not as they appear on the website.Despite being sent the wrong coloured dress, they still expect... Ver mais
Fully endorse other reviews, shabby goods, not as advertised; do not want to refund using barter tactics, do not acknowledge questions. This is a scam set up to extract money. Today received item that... Ver mais
Ordered Linen shirts that arrived as cheap 100% cotton versions. Request for refund only if returned to China address at my expense, and multiple emails with weeks to get a reply apologising for delay... Ver mais
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Poor Product Quality & Takes Your Money
Send a poor product that was nothing like what I ordered. I followed their returns policy and they have continuously delayed a refund and ignored communication. Stay away!!
I wish I read the reviews before a…
I wish I read the reviews before a bought a $53 coverup that went directly into the trash. Did not look like the photo AT ALL. poorly made, crappy materials and way too small. Never again.
Do not buy from this company
Do not buy from this company, it’s a scam what you get is nothing like the picture, and to try and get your money back is impossible.
A very dishonest company DO NOT BUY…
A very dishonest company DO NOT BUY from Golden Sands. You cannot get in contact with anyone.Items are not as they appear on the website.Despite being sent the wrong coloured dress, they still expect you to pay the shipping costs. Sent POD 4 times no reply.This is been ongoing since July 2026 and it is now Oct 2026.
Surprised that Golden Sachs would stoop…
Surprised that Golden Sachs would stoop to this level. Site is a scam. Don’t fall for it. Don’t make same mistake. Search and you’ll see all the complaints!!
Do not buy from this seller.....
Do not buy from this seller.....
My experience with Golden Sands Boutique has been extremely disappointing.
I purchased multiple items based on the website photographs, descriptions and fabric claims. What I received was very different from what I ordered and what was advertised.
One item was completely the wrong garment, another was supplied in the wrong size, and an item advertised as linen was actually polyester. The overall quality of the clothing I received was extremely poor, with cheap materials, poor stitching and finishing that did not resemble the quality represented on the website or justify the prices charged.
I contacted the company multiple times requesting to return the items and receive a full refund. My initial emails were not answered. When they eventually responded, they continued asking me for photographs of individual items rather than providing a return label and resolving my request to return the entire order.
Based on my experience, I would strongly recommend that other buyers exercise extreme caution before purchasing from this company. The products I received did not match what was advertised, and getting the matter resolved has been extremely difficult.
I would not purchase from this seller again.
Return item for refund
Went to return item for refund to China but it failed to receive confirmation from customs by merchant because merchant would need to paid dutys to receive item so package was sent back to me via shipping, so 30 day return grantree is worthless if the merchant does not accept the customs duty.
Absolutely frustrating experience!
Absolutely frustrating experience!! Totally different product ! They don't take responsibility and they tell you return postage is the responsibility of the customer even when the product has no similarities with the photo!! Of course it is really expensive to return the parcel ( more expensive than the product !!)
I wish i could give a 0 star
I wish i could give a 0 star! Item was nothing like to picture. Fabric cheap and nasty. Colour was not like what i chose. Ive email for a refund, no answer! If i had seen these reviews first i wouldnt have even bothered.
WARNING WARNING WARNING
WARNING WARNING WARNING
Wow what a bloody SCAM. stay away. Wish I could do 100 minus star review.
The Low grade poor quality crap that was sent to me, did not look like the pictures. Then I sent several emails with pictures and descriptions no response. Then I got a response, I asked for a simple refund please and a return lable, as I did not change my mind I got duped SCAMED, I am happy to return thier crap no problem. I get TWO different Chinese addresses I pair to go to one address one pair to go to another address but they are the same pants just different colours how do you know which one goes where? I ask? They want me to post to two different places in china at my expense when they cheated me. The address on the packaging when it arrived said NSW, online it states the office is in London, I thought I was dealing with a UK company, it appears to be a spiders web that I just got caught in. It's a bloody Joke and I am furious. How dare they. Do your selves a favour people do not get caught out.
Dishonest use of a uk address on…
Dishonest use of a uk address on promotional material. Less than transpatent returns process to China which is expensive. Item not remotely correctly sized.
Drop shipping from TEMU do not use.
Drop shipping from TEMU do not use.
Slow delivery
Slow delivery, dress was nothing like the photo. Poor quality and sizing. Paid $20 aus to return and over a month and still no refund . Company asking for A POD .. before refunding. Auspost shows parcel still at China customs
Purchased a pants set
Purchased a pants set, firstly it looks nothing like it does on the picture. Secondly the item come and they sent me the wrong colour. I ordered Blue they sent me cream then tell me I have to pay to send the item back that they incorrectly sent me in the first place. And the item has to be sent back to China.Thirdly, the item was scrunched up in a ball and shoved in a plastic bag, not even folded. No labels on the item cheap horrible material. Nothing like what their website portrays them to be. Customer service is appalling to say the least, they take a they take a week to reply to you. Absolute rip off.
Don’t waste your money.
Poor quality and rubbish sizing
The shirt was meant to be an XL but when measured up against their sizing chart it only came up as a small. Also the quality was poor . Despite the address on the website being a UK address when pressed about return they sent me an address in China to return item to. Despite the fault being theirs they expect me to pay return shipping which will probably cost as much as the inferior shirt did. Do not buy!
Another disappointment from this company
Again, one more unhappy client.
After receiving a very disappointing jumper totally different from the picture on their website. Ask for refund. Had to send back to china. Their address of the warehouse is 3 lines long and I sent it on the 3rd of July 2026 and still hasn't arrived as we speak.
Very disappointed. Contacted customer service and left a message on their website. Nobody emailed me back.
AVOID AVOID not trustworthy company.
C'est une honte
C'est une honte, une arnaque caractérisée. Rien ne correspond, ni le visuel, ni les matériaux, ni la taille, ça ne vaut pas les 40€ que j' ai payé pour ces sandales, qui sont inmétable, juste bonnes pour la poubelle. De plus il ont mis 15 jours pour livrer, ce qui dépasse les 14 jours autorisés pour annuler.
C'est honteux que cette enseigne puisse ainsi arnaquer les braves gens.
Total garbage Chinese shoes
Total garbage Chinese shoes. Didn’t even fit me. What’s worse is they charged me $100 and sending the products back will cost me $60.
Communication was total crap as well. Took over a month to get back to me only to tell me they can’t do anything.
I’ll just donate the shoes for now.
SCAM SITE
Fully endorse other reviews, shabby goods, not as advertised; do not want to refund using barter tactics, do not acknowledge questions. This is a scam set up to extract money. Today received item that was 'out of stock's from original order, I had said twice Do Not Send, Not Wanted - ít arrived, completely different to website photo, cheap all round. Also there are no delivery notes sent with goods. DO NOT USE.
Ordered a size 4 shoe in “genuine…
Ordered a size 4 shoe in “genuine leather” but received incorrect size and the shoe definitely was not leather. Was a very cheap imitation and certainly not as per the image advertised. Took several emails to finally get a response which asked me to return at my own cost to an address in China. No mention of a refund or an exchange for the correct size. Incidentally- have since seen the same shoe on other websites for less than half the price I paid - at least they weren’t suggesting genuine leather.
AVOID THIS COMPANY
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.








