Goldensands Boutique Avaliações 

96
•
O TrustScore é 1.5 de um total de 5

1,3

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

the worst company i have ever dealt with, total lack of care with refunds. they dont follow up with their suppliers in china, my refund was sent in may and now October and still have received nothing... Ver mais

Avaliado com 1 de um total de 5 estrelas

Send a poor product that was nothing like what I ordered. I followed their returns policy and they have continuously delayed a refund and ignored communication. Stay away!!

Avaliado com 1 de um total de 5 estrelas

Fully endorse other reviews, shabby goods, not as advertised; do not want to refund using barter tactics, do not acknowledge questions. This is a scam set up to extract money. Today received item that... Ver mais

Avaliado com 1 de um total de 5 estrelas

A very dishonest company DO NOT BUY from Golden Sands. You cannot get in contact with anyone.Items are not as they appear on the website.Despite being sent the wrong coloured dress, they still expect... Ver mais

Detalhes da empresa


Informações de contato

1,3

Muito Ruim

O TrustScore é 1.5 de um total de 5

96 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Todas as avaliações

(96)

96 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Ordered a size 4 shoe in “genuine…

Ordered a size 4 shoe in “genuine leather” but received incorrect size and the shoe definitely was not leather. Was a very cheap imitation and certainly not as per the image advertised. Took several emails to finally get a response which asked me to return at my own cost to an address in China. No mention of a refund or an exchange for the correct size. Incidentally- have since seen the same shoe on other websites for less than half the price I paid - at least they weren’t suggesting genuine leather.
AVOID THIS COMPANY

29 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

CONTACT YOUR BANK AND REQUEST THAT THEY…

CONTACT YOUR BANK AND REQUEST THAT THEY PLACE A DISPUTE FOR THE ITEM, AND GIVE THEM DETAILS OF THE PURCHASE. They were brilliant, and I got my money back.
As my purchase had come through/or from a Sydney warehouse (according to the postage details), it means that the company has a 'footprint' in Australia, and is therefore bound by Australian Consumer law.
They tried to get me to withdraw the dispute, claiming they would refund directly, instead of through the bank.DO NOT AGREE TO THIS. MAKE SURE YOU LET THE BANK DO IT, they simply use this as another delay tactic.

3 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Scam

Scam!
I purchased a pair of “leather, size 8” shoes and received a size 10 shoe, made of plastic. It has now been months of communication, with terrible responses. I was told to return these back to China and have not heard anything since.
Don’t bother, go to Shien or Temu instead.

2 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Item was falsely advertised

Item was falsely advertised, not even similar to the dress listed on their website. Attempted to gain a refund but it was refused unless I paid for return postage. Very poor, avoid at all costs!

31 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Save your money

Save your money. Product was not as advertised. Very poor quality. Took weeks to get a response in regard to getting a refund. Refund process was so problematic that I ended up throwing the item in the rubbish bin.

1 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Dishonest falsely advertised products

Ordered Linen shirts that arrived as cheap 100% cotton versions. Request for refund only if returned to China address at my expense, and multiple emails with weeks to get a reply apologising for delay and now crickets . Makes Temu seem like a 6 star site. Dishonest and fake advertising. Do not order !

18 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Besides the fact that they sent me the…

Besides the fact that they sent me the wrong color the item received was made of cheap material and the fit was nothing how it looked online. Totally made like garbage bags fit. There is not way to contact customer service. I tried reaching out via email and no answer! Fraudsters if you ask me!!

21 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Scam

Scam. Product totally different to pictures, no reply from customer services. Wish id read these reviews before ordering. Total scam. Avoid at all costs.

Update, I managed to do a chargeback via my bank and get the money bank due to "goods not as described". Once again, avoid this joke of a dropshipping company.

24 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Complete scam

Complete scam! I ordered a pair of shoes that said they would arrive in less than a week. I contacted support when I still hadn't received any tracking info after several days. I got no reply. Then I got an auto generated email saying they were overwhelmed with orders. I asked for a refund and got no response. I kept asking but they completely exhausted me I forgot about it. Then the shoes arrived more than a month later. It was a joke how small they were! Supposed to be a men's size 11 but look like kids shoes! Again I emailed for a refund and got more responses trying to placate me. I even quoted Australian Consumer Law but getting any kind of refund is near impossible. They say they offer full refunds if it's the wrong size or something is wrong within 30 days but the issue is that it took far longer than 30 days to receive the order. I just want my money back. It's not like they were cheap shoes either. $100 for a pair of plastic looking kids shoes. Stay away! If I could give zero stars I would!

18 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do not use this company

Do not use this company. Ordered a top and what arrived was nothing like the photo, terrible quality, totally different design and colour.

1 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Golden Sands is a scam site

This site is falsely advertising products. It is a complete scamming site. I bought dresses from them, and I did not receive the product in the picture at All. They send you a very cheap, poor quality product that looks nothing at all like the picture.
And then they make it extremely difficult to receive a refund. You don't end up getting a refund.
I have reported IT to Google to take down the sites altogether.

7 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible experience

Terrible experience. Dress was very poor quality and when I attempted to return the item for a refund they would not respond to emails. Still attempting to get some kind of response after 6 weeks of continuous follow up. Stay away from this site

16 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Purchased shirts before reading…

Purchased shirts before reading reviews. I'm 10 days since requesting information on how to return and refund poor quality, poor fit shirts. They initially responded to my first request for refund asking for pictures. I sent pictures but they are no longer communicating. They took about a month to arrive.

8 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Buyer beware

Buyer beware: this is a scam; you will lose money. Sent a pair of shoes back- the exact same pair is on AliExpress, btw. It's been four months at least, and nothing! Don't buy from here.

7 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This is a scam company

This is a scam company. Do not buy. I bought a merino wool raglan top for $69.90 but when it came it was cheap cotton, could have gotten something similar for $10 in kmart!!! Biggest SCAM. cant get refund without posting item back at own cost. STAY CLEAR OF THIS SCAM COMPANY! IT IS NOT BASED IN UK AS ADDRESS SUGGESTS. ITEM CAME STRAIGHT FROM CHINA!

1 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Wrong product received, no responsibility taken

I spent AUD 79 ordering a pair of ankle boots. I received a pair of sandals. When I advised the error, requested the refund and asked for label/instructions so I can return the unwanted product and I was told that I should pay for the return to China and then I will get a refund, if they are happy.
I explained my logic in many ways and their emails are still the same, I should pay for the return.
DO NOT BUY ANYTHING FROM THIS WEBSITE.
Maria from Melbourne, Australia

19 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Double dose of misery A/ I should have…

Double dose of misery A/ I should have researched and read reviews before purchasing anything from this store B/ I’m still waiting on my $293 purchase (which is likely crap) from 8 weeks ago. I have received messages requesting address confirmation, claiming the courier had attempted delivery but was unable to deliver (go figure). Now the emails state “if you do not confirm your address within 12 hours and pay the £6 for delivery, your order will be ‘destroyed’ “. WTF 😬 destroyed? Ha ha looks like I may not even receive the order (of likely crap). Maybe it’s for the best that I don’t see the items purchased to avoid being disappointed …. Looks like I will be $293 out of pocket though 😢.

29 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Run away from Golden Sands Boutique

I would not recommend purchasing from Golden Sands Boutique.

My experience has been incredibly frustrating from start to finish. I was charged AUD $80 for an item that was never shipped, yet the company has refused to refund that payment. I also returned another item exactly as instructed and provided the tracking number and all supporting documentation they requested.

The returned parcel has reached China but is currently being held in customs—something completely outside of my control. Despite this, Golden Sands continues to delay my refund and repeatedly asks for proof that the parcel has been delivered to their warehouse, even though I have already supplied all available tracking information.

What concerns me most is that they continue to ignore the fact that I paid for an item that was never sent. There is no reason to withhold a refund for merchandise that was never dispatched.

Customer service has been slow, repetitive, and unwilling to address the two issues separately. Instead of taking responsibility, they continue to delay the process while holding onto my money.

Based on my experience, I would strongly advise others to think carefully before ordering from this company. If you do make a purchase, be aware that resolving problems or obtaining a refund may be far more difficult than expected.

26 de julho de 2026
Avaliação não solicitada

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