Everybody else in the chain , INCLUDING your client. had agreed upon a date to work towards 14th of the month. Nobody at Gordon Brown replied to client/agent/anybody else involved . No effort from t... Ver mais
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Veja o que dizem as avaliações
We’ve recently completed a sale and purchase with this firm, and we couldn’t recommend them enough! Ross was incredible from start to finish - communication was clear and we always felt reassured with... Ver mais
A empresa respondeu
We highly recommend Gordon Brown Law who dealt with both our sale and onward purchase. Special thanks to Alex who was very thorough from the start and kept us fully informed. Also thanks to Sophie and... Ver mais
From start to finish Kate has been brilliant. Solicitors usually get a bad right up when moving house etc but not in this case. Communication was brilliant and I always got an email on the same t... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Our friendly approachable team of property solicitors, conveyancers and paralegals understand how stressful buying and selling property can be. Buying and selling a property is not always straightforward and due to a range of factors can take time. The legal process can often be difficult, but our team are here to assist you throughout the process. Alongside our case handlers, we have a dedicated Conveyancing Assistants team who can answer your queries on the telephone and provide you with up-to-date information as the transaction progresses. We have a team of newbuild property specialists who understand builders timescales, will communicate with your builder and will explain all plans and documentation in plain English. If you are looking to take your first step on the property ladder, or open the door to a new chapter, we are always on hand to answer any questions or concerns you may have. We are here to make moving as simple as possible, whether you are moving out, moving on or, moving up the property ladder. Our team is based in Moongate House, Team Valley, Gateshead. We are regulated by the Council for Licenced Conveyancers and will put you at ease by providing you with excellent support every step of the way.
Conveyancing Quote
Get Your Free Conveyancing Quote Today
Visit our website www.gordonbrownlaw.co.uk
Informações de contato
Moongate House, Fifth Ave. Business Park, Team Valley, NE11 0HF, Gateshead, Reino Unido
- 0191 388 1778
- website@gordonbrownlaw.co.uk
- gordonbrownlaw.co.uk
Gordon Brown Law
4,4
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Emily Knill was amazing during the…
Emily Knill was amazing during the process of buying and selling my houses. She was efficient, patient and so supportive. Couldn’t have asked for a better solicitor.
I used Gordon Brown with my first purchase a couple years back and they didn’t disappoint then either. Fantastic people and I will always use them going forward.
Thank you
Jasmin
9 de maio de 2026
Avaliação não solicitada
Resposta da Gordon Brown Law
Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
Same point of contact throughout the…
Same point of contact throughout the process, always prompt and timely responses, good signposting. Didn’t feel like I had to worry about missing anything that’s needed attention. Highly professional. Thank you!
29 de abril de 2026
Resposta da Gordon Brown Law
Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
Shafa is a saviour!
Shafa has been superb throughout the process of selling our property. She's been incredibly supportive and communicative when our purchase fell through and we pivoted to sale only.
Cannot recommend her highly enough! We are now using her for our new purchase!
6 de maio de 2026
Avaliação não solicitada
Resposta da Gordon Brown Law
Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
terrible 7 months with no contact
terrible 7 months with no contact and then they just reply as if you had emailed them yesterday , i eventually had to sort this out myself , Daniel hall their team leader didn't reply to multiple emails from September 2025 then replied today .thank god my issue wasn't urgent !
Update
They never asked for a fee which they have put on the reply ! Which means it was your fault admit you were terrible and not capable instead of trying to blame your clients after emailing them 7 months later and after saying they could never get through to the estate agents office i managed to do it in 10 minutes , amazing ! as i said find a better solicitor
5 de maio de 2026
Avaliação não solicitada
Resposta da Gordon Brown Law
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
Having reviewed the matter, our records indicate that your file was placed on hold as we had not received the required fee to obtain the quotation from Shenstone, and we were therefore unable to proceed. In addition, the property had not yet been registered into your name, which was also necessary before we could move forward. We did communicate at the time that the matter would remain on hold until both of these points were resolved.
As we did not receive confirmation that the registration had been completed or that the fee had been paid, the file remained in a suspended state. When contact was re-established recently, you advised that these matters had since been resolved directly, and as a result, we confirmed that the file would be closed. However, it is important to note that the delay in progressing the matter was not due to inaction on our part, but because the required steps to allow us to proceed had not been completed.
Conveyancing the easy way.....
Selling and buying property is a stressful business at anytime, but the team at Gordon Brown Law could not make it any easier. Professional, knowledgeable and incredibly helpful for those of us who struggle a bit sometimes with the IT. Everything happened exactly as they described, all on time. I would recommend Gordon Brown Law for your conveyancing.
1 de maio de 2026
Avaliação não solicitada
Resposta da Gordon Brown Law
Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
Sara Thompson has been very helpful in…
Sara Thompson has been very helpful in the whole process. She has been replying to my emails with concerns and questions the whole time and very quickly. Thank you very much for your help. You made the process very smoothly and easy for us.
30 de abril de 2026
Avaliação não solicitada
Resposta da Gordon Brown Law
Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
First time buyer- excellent service
Rian Ali was outstanding from the moment I started this process of buying my first home. She was always communicating with me about every step that she was taking and how long it would take for each bit that she was doing. She explained everything clearly and always answered my questions when I did not understand certain things. She worked so hard to get the completion date I needed due to the renter acts coming in. This whole process was completed in 8 weeks and I cannot thank her enough for doing it this quick. Thank you so much Rian for all your hard work and support.
I would happily recommend her to anyone using Gordon Brown Law.
30 de abril de 2026
Avaliação não solicitada
Resposta da Gordon Brown Law
Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
Generally
Generally, it went well, although there were some inadequate guidelines such as how much information should I send at one point and a lag on some of the email correspondence, although it did become more frequent.
24 de março de 2026
Resposta da Gordon Brown Law
Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
Our first home
Alex helped us achieve our first home. He was patient, answered all our questions ! Alex and his team were a delight! Would definitely recommend.
24 de abril de 2026
Avaliação não solicitada
Resposta da Gordon Brown Law
Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
Louis Reed is the best!
Louis Reed is the best!
He upheld the values of Gordon Brown throughout the entire process.
We couldn’t have asked for a better conveyancer.
I highly recommend Gordon Brown. I highly recommend Louis Reed.
29 de janeiro de 2026
Avaliação não solicitada
Resposta da Gordon Brown Law
Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
Great communication with all involved
Great communication with all involved, great customer service, would highly recommend.
20 de abril de 2026
Resposta da Gordon Brown Law
Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
Conveyancing Property Sale
Gordon Brown were appointed to act on our behalf in the sale of our house through Yopa.
We found all aspects of dealing with Gordon Brown and Mehreen Ali who looked after the sale to be excellent.
I would strongly recommend Gordon Brown.
6 de março de 2026
Avaliação não solicitada
Resposta da Gordon Brown Law
Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
Absolutely amazing professional…
Absolutely amazing professional company. Rachel was professional, efficient, knowledgeable and very quick with all our questions.
17 de abril de 2026
Avaliação não solicitada
Resposta da Gordon Brown Law
Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
Smooth sailing throughout
Our home purchase was smooth sailing and seamless thanks to Emily Knill. We were contacted as needed and updated along the way throughout the process. I highly recommend Emily and Gordon Brown Law. Thank you for your amazing service!
25 de março de 2026
Avaliação não solicitada
Resposta da Gordon Brown Law
Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
Decent
Was a bit apprehensive as some reviews are hit and miss but I completed in a repossession in 3 months. I was very quick my side but GBL were also attentive and seemed like they did a good job of getting it all sorted. Ta
13 de abril de 2026
Avaliação não solicitada
Resposta da Gordon Brown Law
Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
Great knowledge and communication
Lee was very good at communicating updates and guiding my through the challenges along the way! Thanks for your support
30 de março de 2026
Avaliação não solicitada
Resposta da Gordon Brown Law
Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
We cannot recommend Emily Knill enough
We cannot recommend Emily Knill enough. Emily was available at all times and communicated effectively. Made the process of selling the house so much easier for us. We will be using Gordon Brown Law again should we need to.
1 de abril de 2026
Avaliação não solicitada
Resposta da Gordon Brown Law
Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
Amazing experience
Amazing experience with Gordon brown law. Kate bell dealt with everything for me and she was extremely friendly and professional throughout, replying to every email the same day if not within the same hour. I would never go anywhere else. Forever grateful
30 de março de 2026
Avaliação não solicitada
Resposta da Gordon Brown Law
Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
I would 100% recommend Gordon Brown Law…
I would 100% recommend Gordon Brown Law to anyone who is looking for a legal representative for their house sale/purchase.
Emily was great and made the process of selling and buying a new property so much less stressful. She would always keep us updated and promptly answer any questions we had. A massive thanks to Emily and Gordon Brown Law.
27 de março de 2026
Avaliação não solicitada
Resposta da Gordon Brown Law
Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
Poor communication, unnecessary delays!!!!
I would like to raise a concern regarding the communication I experienced with my conveyancer. Unfortunately, I found it very difficult to obtain timely updates, and I frequently had to chase for information. Reaching my conveyancer by phone proved almost impossible, and after many attempts, I only managed to speak with them once.
This lack of responsiveness made the process far more stressful than it needed to be, and I felt I had to push constantly to keep things moving. I hope this feedback will be taken constructively to improve communication for future clients.
20 de março de 2026
Resposta da Gordon Brown Law
Thank you for your feedback.
We’re sorry to hear that your experience didn’t meet expectations. We take all concerns seriously and would appreciate the opportunity to learn more and make things right. Please feel free to contact us directly on web@gordonbrownlaw.co.uk so we can address the issue and improve moving forward.
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