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Gordon Brown Law Avaliações 

1.201
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Everybody else in the chain , INCLUDING your client. had agreed upon a date to work towards 14th of the month. Nobody at Gordon Brown replied to client/agent/anybody else involved . No effort from t... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We’ve recently completed a sale and purchase with this firm, and we couldn’t recommend them enough! Ross was incredible from start to finish - communication was clear and we always felt reassured with... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We highly recommend Gordon Brown Law who dealt with both our sale and onward purchase. Special thanks to Alex who was very thorough from the start and kept us fully informed. Also thanks to Sophie and... Ver mais

Avaliado com 5 de um total de 5 estrelas

From start to finish Kate has been brilliant. Solicitors usually get a bad right up when moving house etc but not in this case. Communication was brilliant and I always got an email on the same t... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Especialista em Transferência de Propriedades
  2. também em
  3. Serviços de advocacia

Escrito pela empresa

Our friendly approachable team of property solicitors, conveyancers and paralegals understand how stressful buying and selling property can be. Buying and selling a property is not always straightforward and due to a range of factors can take time. The legal process can often be difficult, but our team are here to assist you throughout the process. Alongside our case handlers, we have a dedicated Conveyancing Assistants team who can answer your queries on the telephone and provide you with up-to-date information as the transaction progresses. We have a team of newbuild property specialists who understand builders timescales, will communicate with your builder and will explain all plans and documentation in plain English. If you are looking to take your first step on the property ladder, or open the door to a new chapter, we are always on hand to answer any questions or concerns you may have. We are here to make moving as simple as possible, whether you are moving out, moving on or, moving up the property ladder. Our team is based in Moongate House, Team Valley, Gateshead. We are regulated by the Council for Licenced Conveyancers and will put you at ease by providing you with excellent support every step of the way.

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Visit our website www.gordonbrownlaw.co.uk

Informações de contato

Gordon Brown Law

The Home of Property

4,4

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 96% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(1.201)

176 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Happy Customer

I found Gordon Brown Law to be very efficient with the sale of my auction property. The communication was regular and response times very quick. Everything completed as scheduled and wouldn't hesitate to use them again with other sales.

12 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Gordon Brown Law

Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!

Avaliado com 5 de um total de 5 estrelas

Thank you Shafa aldin

Shafa was an absolutely amazing during my house-buying process! She made everything so much easier and less stressful. She was always incredibly responsive and answered every call promptly. Her expertise and dedication truly made a difference, and I can't recommend her enough!

10 de fevereiro de 2026
Avaliação não solicitada
logotipo da Gordon Brown Law

Resposta da Gordon Brown Law

Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!

Avaliado com 5 de um total de 5 estrelas

10/10

Having bought a few years ago and having the most stressful experience with the solicitors we used, I was dreading having to go through the process again. However, from start to finish with Rachel it was so simple. We couldn’t have asked for better conveyancing.
Rachel answered every email straight away and the portal to load all your documents too was easy to use and you could see at a glance what you needed to do.
I couldn’t ask for a better service thank you so much.
Kelly Barnes

10 de fevereiro de 2026
Avaliação não solicitada
logotipo da Gordon Brown Law

Resposta da Gordon Brown Law

Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!

Avaliado com 5 de um total de 5 estrelas

Good value for money and great service…

Good value for money and great service - especially given some complications of the original deeds being written in bizarre (unreadable) script and the lack of land registry - all handled without fuss.
And the money came through on my birthday too - result!

5 de fevereiro de 2026
Avaliação não solicitada
logotipo da Gordon Brown Law

Resposta da Gordon Brown Law

Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!

Avaliado com 5 de um total de 5 estrelas

Thank you for all you do for our family.

Thank you for all you do for our family.

3 de fevereiro de 2026
logotipo da Gordon Brown Law

Resposta da Gordon Brown Law

Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!

Avaliado com 5 de um total de 5 estrelas

Excellent experience working with Shafa Aldin, Conveyancer

I had an excellent experience working with Shafa Aldin and Gordon Brown Law. Shafa was incredibly responsive, reassuring, and proactive from the start. She guided me through every step of the process with clarity and patience, making what could have been a stressful situation feel completely manageable.
What impressed me most was Shafa's ability to work efficiently without ever compromising on thoroughness. She kept me updated throughout, handled all queries promptly, and ultimately delivered exactly what was promised — completion on time, even under tight deadlines. I’m genuinely grateful for all Shafa and team's hard work and professionalism. I wouldn’t hesitate to recommend Shafa and Gordon Brown Law to anyone looking for a reliable, knowledgeable, and supportive conveyancing solicitor.

30 de janeiro de 2026
Avaliação não solicitada
logotipo da Gordon Brown Law

Resposta da Gordon Brown Law

Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!

Avaliado com 2 de um total de 5 estrelas

I used Gordon Brown Law to buy my house.

I used Gordon Brown Law for my house move. I wasn’t sure which law firm to go with as there were so many in my area, so I went with the company my estate agent recommended.
Honestly wish I never did. I found responses were limited and ended up having to go through my estate agent and ask them to chase on my behalf as there was a period when my emails were getting ignored.
Very frustrating when buying a house and paying so much money for a service.
The one positive was that the staff on reception were lovely and very helpful every time I spoke to them.
Sadly, I won’t be using Gordon Brown law again

6 de fevereiro de 2026
Avaliação não solicitada
logotipo da Gordon Brown Law

Resposta da Gordon Brown Law

Thank you for your feedback.
We’re sorry to hear that your experience didn’t meet expectations. We take all concerns seriously and would appreciate the opportunity to learn more and make things right. Please feel free to contact us directly on web@gordonbrownlaw.co.uk so we can address the issue and improve moving forward.

Avaliado com 5 de um total de 5 estrelas

Great support from Ross throughout…

Great support from Ross throughout process. Always available to answer questions. A stress free sale from start to finish. Would highly recommend these guys.

3 de fevereiro de 2026
Avaliação não solicitada
logotipo da Gordon Brown Law

Resposta da Gordon Brown Law

Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!

Avaliado com 5 de um total de 5 estrelas

FromExcellence as standard start to finish of the sale…

From start to finish of the sale nothing was too much trouble
Very efficient and helpful with everything
Excellent service

30 de janeiro de 2026
Avaliação não solicitada
logotipo da Gordon Brown Law

Resposta da Gordon Brown Law

Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!

Avaliado com 5 de um total de 5 estrelas

Efficient service Helpful & prompt…

Efficient service Helpful & prompt replies to any queries

23 de janeiro de 2026
logotipo da Gordon Brown Law

Resposta da Gordon Brown Law

Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!

Avaliado com 5 de um total de 5 estrelas

Nothing too difficult.

The house sale was difficult from the start through various legal obsticules. But Louis worked through them with great patience and effort and made it a less stressful situation. With a excellent understanding of the way forward to resolve the difficulties we had. Always helpful and kind, and humerous when the pressure needed lifted from us. Put our mind at rest. Many thanks again.

23 de janeiro de 2026
logotipo da Gordon Brown Law

Resposta da Gordon Brown Law

Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!

Avaliado com 5 de um total de 5 estrelas

Louis provided a great service and was…

Louis provided a great service and was very understandable of my situation. He managed to get the sale through brilliantly taking into consideration the complex circumstances. The finest solicitor I’ve dealt with over the last 30 years and I will be using him again in the near future. Thank you Louis. From Mr RB

30 de janeiro de 2026
Avaliação não solicitada
logotipo da Gordon Brown Law

Resposta da Gordon Brown Law

Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!

Avaliado com 5 de um total de 5 estrelas

Well supported at a difficult time

Had the pleasure of having Caitlin to guide me through the process of selling my late mums property. Excellent and diligent service who advocated in my interest throughout. Kept well informed through every step. My personal experience with GB law was certainly a positive one and also found there charges very competitive

29 de janeiro de 2026
Avaliação não solicitada
logotipo da Gordon Brown Law

Resposta da Gordon Brown Law

Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!

Avaliado com 5 de um total de 5 estrelas

Great experience

We have just sold and bought our next house with Gordon Brown. Sara and Kellie were the Conveyancers who handled the transactions and would thoroughly recommend them. Sara and Kellie were both very professional, friendly, and contactable - they kept us informed throughout the process and were always quick to reply to any queries. Thanks

26 de janeiro de 2026
Avaliação não solicitada
logotipo da Gordon Brown Law

Resposta da Gordon Brown Law

Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!

Avaliado com 5 de um total de 5 estrelas

From start to finish it was as a smooth…

From start to finish it was as a smooth transaction as you could ask for. The customer service was great,with so much of the work done by computer and ,email etc I was very unsure on how to complete it ,but this was no problem to the staff. They made everything easy for myself to complete all the necessary documentation as required. All questions and answers communication that I sent was replied to very quickly.
You were treated with the greatest respect and curtesy at all times whether on the phone or visiting the office .
I would just like to say a very big thank you to all that were involved in this transaction.

16 de janeiro de 2026
Avaliação não solicitada
logotipo da Gordon Brown Law

Resposta da Gordon Brown Law

Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!

Avaliado com 5 de um total de 5 estrelas

Katherine was an excellent solicitor…

Katherine was an excellent solicitor throughout our purchase of a flat. From start to finish, she was responsive, professional, and consistently kind in her communication.

Although the purchase progressed quite quickly, completion was achieved in around three months, which was impressive. At times when the process felt slow or unclear (as conveyancing often does), Katherine was always happy to provide clear updates and reassurance, which we really appreciated.

She was very prompt in replying to emails, and on the occasions when we called for updates or to ask for further information, everyone who answered the phone was genuinely helpful and well-informed. That level of service made a stressful process feel far more manageable.

We felt well supported throughout and would happily recommend Katherine to anyone looking for a reliable and approachable solicitor.

16 de janeiro de 2026
Avaliação não solicitada
logotipo da Gordon Brown Law

Resposta da Gordon Brown Law

Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!

Avaliado com 5 de um total de 5 estrelas

Gordon Brown Law made the whole process…

Gordon Brown Law made the whole process as a first time buyer really easy, smooth and stress-free. Ross was fantastic! Great communication, kept us in the loop and was really friendly and professional. Could not have asked for a better experience, thank you!

16 de dezembro de 2025
Avaliação não solicitada
logotipo da Gordon Brown Law

Resposta da Gordon Brown Law

Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!

Avaliado com 5 de um total de 5 estrelas

I couldn't be happier with the service…

I couldn't be happier with the service I received from Gordon Brown Law during the purchase of my buy-to-let property. From start to finish, everything was handled with utmost professionalism and efficiency.
A special shout-out to Emily Knill, who was absolutely outstanding. She was incredibly prompt in all her communications, always clear and thorough in explaining every step of the process, and kept me fully updated throughout. proactive, and reassuring, making what could have been a stressful experience completely smooth.
Highly recommend the team, and especially Emily – she's a star! Thank you for making my investment purchase so straightforward.

5 de dezembro de 2025
Avaliação não solicitada
logotipo da Gordon Brown Law

Resposta da Gordon Brown Law

Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!

Avaliado com 5 de um total de 5 estrelas

First time buyer

As a first time buyer, Louis and team at Gordon Brown made the process easy and relatively pain free!

My only criticism (& it is minor) is that it would've been nice to have a piece in the "welcome pack" which states what proof of deposit you need, so that when the times comes near the end of the process, you have it all ready and waiting and not have such a rush trying to find all the evidence of the deposit origins.

Would definitely recommend Gordon Brown Law, and would happily use again if I ever need to.

19 de dezembro de 2025
logotipo da Gordon Brown Law

Resposta da Gordon Brown Law

Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!

Avaliado com 1 de um total de 5 estrelas

Do Not Use

An absolutely terrible service from Gordon Brown Law. Our conveyancer, Lee P was awful from the beginning. He did not want to communicate, reply to messages without being chased numerous times, contact anyone in order to expedite the completion and basically do any work for us. He even at one point said that he was too busy to do anything to move our purchase forward, as he was working on people who were further along…..
He dragged everything out for so long, we ended up homeless for 3 weeks, with 3 children and I was undergoing radiotherapy. We pulled out of our purchase (not Lee’s fault), but if he had done his job properly and actually chased things up, we would have been able to stay in our rental.
I cannot begin to hope that no one else uses this company. They were recommended by L&C and I think they should reconsider offering them as an option.

16 de dezembro de 2025
Avaliação não solicitada
logotipo da Gordon Brown Law

Resposta da Gordon Brown Law

Thank you for your feedback.
We’re sorry to hear that your experience didn’t meet expectations. We take all concerns seriously and would appreciate the opportunity to learn more and make things right. Please feel free to contact us directly on web@gordonbrownlaw.co.uk so we can address the issue and improve moving forward.

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