Gratsi Wine Avaliações 448

O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Joymela responded not only extremely quickly, but LOGICALLY. She saw my order was missing glassware. She offered to send it to me now, rather than making me wait for next shipment, at no cost. She rea... Ver mais

Avaliado com 1 de um total de 5 estrelas

Why did I even considered giving this compnay another chance? I ordered two boxes of wine, never received it. Contacted UPS who did not take a picture and the signature is not me (or anyone who... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I couldn’t believe that I got such an immediate response on a holiday. I was flabbergasted. Their agent Peter kept me updated several times during the evening. I don’t think Customer Service could eve... Ver mais

Avaliado com 5 de um total de 5 estrelas

Fast answer! My memory was incorrect, but you steered me in the right direction. Thank you. Also, I appreciate the improved spigot. It is much easier for me to open and pour. Excellent customer servic... Ver mais

Detalhes da empresa

  1. Loja de vinhos
  2. Cave
  3. Clube do vinho
  4. Importador e atacadista de vinhos
  5. Vinícola

Escrito pela empresa

Gratsi is a Mediterranean-inspired wine and lifestyle brand built around simplicity, quality, and the joy of slowing down. We produce premium wines crafted in France and Italy, designed for modern living without compromising on taste. Each 3L box equals four bottles and stays fresh for up to 30 days after opening, making it ideal for everyday dinners, small gatherings, and spontaneous moments. But Gratsi is more than wine. It’s a philosophy rooted in the Mediterranean way of life, where meals are unhurried, ingredients are simple, and connection matters more than perfection. Through our content platform featuring recipes, travel stories, culture, and our Nonna Wisdom series, we celebrate the rituals that turn ordinary days into meaningful ones. We are available both online and in over 1,800 retail locations across the United States. Our model blends direct-to-consumer innovation with strong retail partnerships, supported by digital-first marketing, community engagement, and a rewards-driven retail program. Gratsi exists for people who believe good wine doesn’t need to be complicated, it just needs to be shared.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

448 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Respondeu a 34% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Super fast response!

26 de abril de 2026
Avaliação não solicitada
logotipo da Gratsi Wine

Resposta da Gratsi Wine

Hey Edith, we’re happy we could be there with a quick response when you needed us. Cheers to keeping things easy and stress free! 🍷✨

Avaliado com 5 de um total de 5 estrelas

Joymela was super responsive with my…

Joymela was super responsive with my concern. She went above and beyond my expectations! I will be forever part of the Gratsi Group!

24 de abril de 2026
Avaliação não solicitada
logotipo da Gratsi Wine

Resposta da Gratsi Wine

Hi there, thank you so much for the 5 stars! We love hearing when one of our team members makes such a memorable impact. Joymela will be thrilled to hear your kind words! Going above and beyond for our customers is what we strive for, and we’re so happy to have you as part of the Gratsi family for the long haul! Cin Cin! 🍷✨

Avaliado com 4 de um total de 5 estrelas

This is a good wine

This is a good wine. There's a lot in the box and we'll worth it but to be honest I still feel everything I do with a regular bottle of wine. With this wine your not supose to get the head aches or hang over but it wasnt the case with me. I can only have 2 glasses then I feel very lethargic.

24 de abril de 2026
Avaliação não solicitada
logotipo da Gratsi Wine

Resposta da Gratsi Wine

Hi there, thank you for sharing your experience! We’re so glad to hear you enjoyed the wine and felt it was a great value , that means a lot to us.

We’re sorry to hear it didn’t fully match your expectations when it came to how you felt afterward. While many customers find they feel better drinking cleaner, lower-intervention wines, everyone’s body responds differently. Factors like hydration, individual sensitivities to alcohol or tannins, and even how quickly you drink can all play a role.

One thing we’ve noticed is that serving sizes can sometimes be a little deceiving when pouring. A standard serving is 5 oz, but depending on the glass and pour style, what feels like two glasses can occasionally end up being a bit more than expected. Little factors like that can sometimes have a bigger impact than we realize, and everyone’s experience can vary.

Avaliado com 5 de um total de 5 estrelas

Great prompt response

Great prompt response. I've called numerous times to other business and no response. Thank you for your attention and assistance.

24 de abril de 2026
Avaliação não solicitada
logotipo da Gratsi Wine

Resposta da Gratsi Wine

Hi Sharon, thank you so much for the 5 stars! We know how frustrating it can be when you’re trying to get help and can’t get a response, so we’re really happy we could be there when you needed us. We truly appreciate your kind words and support! Cheers!🍷✨

Avaliado com 5 de um total de 5 estrelas

Best wine from a box I have ever had…

Best wine from a box I have ever had the pleasure to indulge. Nice smooth taste, very mellow (Red) and great value for the price.
Can't believe it can be so good and NO sugar!
Company also has exceptional customer service.

22 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Sugar free and low sulfite wine that…

Sugar free and low sulfite wine that tastes so good and no headache! I love all 3 of the box varieties, highly recommend! Best customer service on top of a high quality product is a bonus.

21 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I understand the shipping regulations…

I understand the shipping regulations problem, but the first part of my question was, “why was I asked about not ordering wine when I just received wine last week?
The wine is great! 2 shipments so far, and will continue with subscription.

17 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

All Exquisite!

The rose, white, red, and sparkling I tried in a sampler. I’m pleased with all and making another larger order.

I love the stories, music suggestions, and meal recipes to accompany the wines. What fun! It’s a great experience and “taste” of the Mediterranean minus the additives and sugars. Press on, Gratsi Wines! You are winning!

14 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A new experience in wine drinking. Absolutely delicious flavorful tasting wine

My husband and I enjoy an occasional glass of wine with dinner , however the inexpensive wine I was buying was
giving him headaches due to the added sugar and sulfates. I did some research and decided to try Gratsi wine. Although my delivery took longer than expected the company offered 10% off my order due to the inconvenience, I’m glad I didn’t cancel the order. The wine is delicious and we’ve felt no side effects from enjoying an occasional few glasses . I also love that it lasts a month because we usually enjoy a bottle once a week . The price point is excellent. The high quality cannot compare to the wine I’ve had before. Any problems I had I contacted a gentleman named Peter from Gratsi support and he’s gone out of his way to provide excellent customer satisfaction. For anyone looking for a delicious wine and a dependable company to deliver it look no further than Gratsi . Plus the wine makes a great gift and the box wine would be an excellent choice for a small dinner party.

14 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Over the Moon!

I am so over the moon happy that Gratsi has added their sparkling wine to the subscription club! I first tried the sampler and loved all, but fell head over heels in love with the bubbly. I started my subscription the second the email arrived today letting me know it was available. I can’t wait for the first shipment to arrive. Cheers! 🥂

14 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

There were delays in delivery so I…emailed

There were delays in delivery so I emailed them and they responded immediately with the explanation which was very understandable, I have always been very happy with them and wish to continue my subscription. I appreciated their quick response...

10 de abril de 2026
Avaliação não solicitada

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