I've ordered multiple things from the store, the style is unmatched. I almost needed to exchange but the other pair sold out. They gave me an extra time to decide to keep or return them, the next week... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I've ordered multiple things from the store, the style is unmatched. I almost needed to exchange but the other pair sold out. They gave me an extra time to decide to keep or return them, the next week... Ver mais
A empresa respondeu
I love my guapi brand but as a company they don’t really care .. I’ve ordered over 25 times from them and I’ve had two incidents that is making me now leave guapi ..once had a shipping problem took 6... Ver mais
A empresa respondeu
I preordered clothing from this website, on November 28, that I never received. Which they now have in stock. I emailed them several times, they creat tickets with no additional information. I also or... Ver mais
A empresa respondeu
They sell very high quantity products that the hot shots are looking for to stat ahead of the urban & casual wear! The fits are to the T & the description of each product matches perfectly. The silhou... Ver mais
A empresa respondeu
We believe there is strength through unity and intend to shape the world around us – not be shaped by it.
Estados Unidos
Respondeu a 88% das avaliações negativas
Normalmente leva mais de 1 mês para responder
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The merchandise and the jeans is perfect just amazing!!
Accidentally purchased wrong size reached out to customer service and within 24 hours got a response and the matter was resolved.. Just great love this company love the merchandise
Quality of the pants I ordered were A1 and the shipping came in just days after placing my order. 10/10 on recommendation from me! Great service!
They items look the same in person.nice heavy denim jean’s .customer service response time is very quickly I love they Clothing.
Quality great shipping crazy fast best stacked denim in the game right now great customer service too they have no problem righting their wrongs
AMAZING QUALITY. I thought these were gonna look goofy on me cause i’m on the bigger side but they look and feel absolutely flawless. They really live up the hype + their customer service is top notch on god. highly recommend!
My second order. Amazing. The only thing I would recommend is having your settings change on your shopping cart.
Love the wonderful choices. Watch out your basket because some prices will change and other reduce.
Products to come in a week or two.

Resposta de Guapi
24/7 customer support was a great help.Order more in future.
Professional, Experienced and caring people.
Great customer service and very kind staff. There was a problem with my shipment and they gave me a free item or my choosing. Overall amazing customer service and great product!
While I had heard most places where transitioning to a no customer service phone line system, I was a bit skeptical to order these pants. However, from the time I order on 11-28-22 to the time I received my order on 12-6-22 was expeditionally fast. I never had to email them at all. Great service!! I would definitely recommend them because it perfect service.
You guys have great communication skills and I appreciate the fast response time. This brand is started too come one of my favorite places to do online shopping, I cant wait for the rhinestone hoodies to return, those are my personal favorite and I hope to get updated when more of those drop in my size. Shipping was phenomenal and handled really well! The pants are insanely fashionable I am upset that I didn’t come across this site earlier.
ordered a black jeans a couple days ago but it said 'try again' nd I got no email even though the money was debited and the support didn’t text back L scam

Resposta de Guapi
I love the service here. They are really on top of things. They responded in great timing the customer service was EXCELLENT.!!! 5 STARS.!!! Keep up the great customer service.
Recently I ordered the Black Spider-Man denim jacket and felt like I’ve needed this denim jacket forever. Being tall with linky long arms , it’s the most difficult thing to find a denim jacket that has the arm length extended. Not only did the jacket fit perfect , the shipping is everything ! Came the next day just in time for my event in New York City inside the ipic center !!!!
I'm not even the review type of person I'm so picky about my clothes I recently ordered some pants the quality was top tier and the over night shipping was perfect will be frequently shopping
I ordered a limited edition item and when it came through it was a slightly different item probably a factory error and the team at guapi managed to put it all right and sort me out with a great deal on another order I’ll definitely be ordering again 🇬🇧🌊🇺🇸
Very prompt responses, they care about their customers.. only reason I didn’t give it 5 stars is because I havent received the product yet due to a mailbox confusion otherwise great CS

Resposta de Guapi
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