I've ordered multiple things from the store, the style is unmatched. I almost needed to exchange but the other pair sold out. They gave me an extra time to decide to keep or return them, the next week... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I love my guapi brand but as a company they don’t really care .. I’ve ordered over 25 times from them and I’ve had two incidents that is making me now leave guapi ..once had a shipping problem took 6... Ver mais
A empresa respondeu
I preordered clothing from this website, on November 28, that I never received. Which they now have in stock. I emailed them several times, they creat tickets with no additional information. I also or... Ver mais
A empresa respondeu
They sell very high quantity products that the hot shots are looking for to stat ahead of the urban & casual wear! The fits are to the T & the description of each product matches perfectly. The silhou... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We believe there is strength through unity and intend to shape the world around us – not be shaped by it.
Informações de contato
Estados Unidos
- support@guapi.ch
- guapi.ch
3,2
Bom
158 avaliações
Respondeu a 88% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Even if the delivery did not call first…
Even if the delivery did not call first time, Guapi sent me another package to be sure that the pants will arrive to my house. Thank you so much for your services
22 de maio de 2021
Avaliação não solicitada
GUAPI is the best design!
GUAPI is the best design!
And we will continue to serve Japanese people
I will sell a lot
22 de maio de 2021
Avaliação não solicitada
High quality clothing shipped fast and…
High quality clothing shipped fast and easy great products and customer service thanks guys for everything stay blessed keep the brand going strong keep it consistent great work
20 de maio de 2021
Avaliação não solicitada
Honestly one of my favorite brands for…
Honestly one of my favorite brands for my bottoms and their customer service is amazing which I super appreciate!
20 de maio de 2021
Avaliação não solicitada
My purchase was stolen and i contacted…
My purchase was stolen and i contacted guapi and explained my incessant and they helped me out by reshaping another purchase after 7 days to see if it got shipped late. I recommend more people to shop with Guapi
19 de maio de 2021
Avaliação não solicitada
Thanks Imane
Great quality Imane in customer service was extremely helpful thank you
18 de maio de 2021
Avaliação não solicitada
Great customer service quick response…
Great customer service quick response fast delivery highly recommend
8 de maio de 2021
Avaliação não solicitada
Worth it 100% worth the money
29 de abril de 2021
Avaliação não solicitada
Excellent quality
Excellent quality, the size is perfect, very satisfied, I live in Russia, quickly delivered! I will continue to take it!
11 de abril de 2021
Avaliação não solicitada
100% safe, 100% worth it
You won't come across a better net-based brand. The clothes being sold is of the highest quality, you always get help to find what you're looking for and everything at a great price. 100% safe, 100% worth it
25 de setembro de 2020
Avaliação não solicitada
Resposta de Guapi
Hey Filip,
Loving your positive feedback. So happy to hear your love the brand as much as we do. Come shop with us again soon.
- Maria
Extra DRIP!!!
Probably my favorite pants by far! Track pants and cargos are great quality! Have a nice collection of my favorites...not to mention customer service is great! If you need a little extra DRIP, this is it! DOPE PRODUCTS, keep em coming bro!
25 de setembro de 2020
Avaliação não solicitada
Resposta de Guapi
Hey Cody,
That’s amazing to hear. Thanks so much for spreading the love with your positive feedback!. We hope you stay a loyal customer for lifey.
- Maria
Best Jeans I've ever had
The pants have a very good quality and there comfortable 🤠
24 de setembro de 2020
Avaliação não solicitada
Resposta de Guapi
We are so happy to hear that you are happy with your purchase Tristan, We want our lovely customer to be happy with their items and the process and it's great to hear we are #winning Hope you shop with us again soon - Maria
Bought the Fusion Hood and Jeans
Bought the fusion hood and jeans almost a year ago, fire stuff, still in my frequent rotation
24 de setembro de 2020
Avaliação não solicitada
Resposta de Guapi
Thanks so much for taking the time to leave us a fantastic review Rob, means a lot to the team. Take care. Maria
I love guapi and their track pants
I love guapi and their track pants. Best purchase I made in awhile. 😁
24 de setembro de 2020
Avaliação não solicitada
Resposta de Guapi
Thanks for your kind words and for making us your go-to for fashion Brendan. Thanks and take care. Imane.
Really dope clothes but the quality is…
Really dope clothes but the quality is really not that great. I ordered a pair of their "Black Reflective Trackpants". I've worn them maybe 4 times and the lettering on the knees are already getting holes around the stitching. Dope clothes but is it worth $70 and a whole bunch of shipping fees. Nah.
22 de agosto de 2020
Avaliação não solicitada
Resposta de Guapi
Hello Kazen,
Thank you for taking the time to leave a review on your recent order.
I am sorry to hear that you were not happy with your purchase.
We are happy to accept returns/exchanges on items that you are not happy with.
Regarding the shipping fees, we offer both Standard free shipping or Express shipping option depending on the destination country.
One of our customer service team will email you to advise you of how to return and see if we can help you with another item.
I ordered the black refective cargo…
I ordered the black refective cargo pants i was very happy with them however the customer service is terrible short blunt replies thst where no help and just excuses i know there is covid right now but they told me guaranteed within a week but took a month to arrive. Because of this i wont be buying from them again
6 de agosto de 2020
Avaliação não solicitada
Resposta de Guapi
Hello Ryan,
Thank you for taking the time to leave a review.
I'm so sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right.
I am aware that the customer service team have been in contact with you explaining that unfortunately, the delay in receiving your order is due to the USA experiencing severe delays due to the Global Pandemic.
Coolest thing i ever seen.
30 de março de 2019
Avaliação não solicitada
Resposta de Guapi
Hi Emin,
Thank you for sharing your positive experience you have received at Guapi.
We love hearing our customers come back to us and we thank you for your continued support of Guapi.
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