Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I've ordered multiple things from the store, the style is unmatched. I almost needed to exchange but the other pair sold out. They gave me an extra time to decide to keep or return them, the next week... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

I love my guapi brand but as a company they don’t really care .. I’ve ordered over 25 times from them and I’ve had two incidents that is making me now leave guapi ..once had a shipping problem took 6... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I preordered clothing from this website, on November 28, that I never received. Which they now have in stock. I emailed them several times, they creat tickets with no additional information. I also or... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

They sell very high quantity products that the hot shots are looking for to stat ahead of the urban & casual wear! The fits are to the T & the description of each product matches perfectly. The silhou... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Roupas
  2. Loja de moda masculina
  3. Loja de moda feminina

Escrito pela empresa

We believe there is strength through unity and intend to shape the world around us – not be shaped by it.


Informações de contato

3,2

Bom

O TrustScore é 3 de um total de 5

158 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 88% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Service …

Very good service answer fast to your gmails very happy to help the customers

4 de fevereiro de 2022
Avaliação não solicitada
logotipo da Guapi

Resposta de Guapi

It’s so nice to know that you are satisfied about our service. Your satisfaction is our top priority.

Avaliado com 4 de um total de 5 estrelas

Todo genial

Todo genial, lo único malo es que hay que pagar aduanas pero la ropa es una locura. Volvería a comprar.

1 de fevereiro de 2022
Avaliação não solicitada
logotipo da Guapi

Resposta de Guapi

Thank you so much for the great review. Building trust with our customers is one of our top priorities.

Avaliado com 5 de um total de 5 estrelas

This brand is legit!!!!

This brand is legit, super great quality material, very responsive to their customers as well as staying true to their word when it comes to shipping packages out to their customers. I love everything about this brand I just received my first pair of jeans which are the limited edition drop( 9 out of 100) made. I love the fact that they have limited quantity of each pair of jeans this is what sets then aside from everybody else because they are unique you won't catch everybody and they momma in the same outfit. Thanks Gaupi you have a customer for life I truly appreciate you guy's and what your doing with this brand. Keep up the great work and continue to stay true to your customer satisfaction!

28 de janeiro de 2022
Avaliação não solicitada
logotipo da Guapi

Resposta de Guapi

Thank you so much for the great review. It is good to know that you love your first limited edition pair of jeans. Apart from the quality that we give, building trust with our customers is also one of our top priorities. We are privileged to have you as our customer for life.

Avaliado com 5 de um total de 5 estrelas

Amazing customer service

Amazing customer service. One of the pieces I ordered came with a Velcro missing and they replaced as urgently as they good. I had a replace in the mail a week later. Absolutely legend!

9 de janeiro de 2022
Avaliação não solicitada
logotipo da Guapi

Resposta de Guapi

Thank you so much Cameron for this amazing review. We are sorry about that missing velcro., and we thank you that you felt good with the replacement. Our well-trained team will always find ways to satisfy our customers.

Avaliado com 5 de um total de 5 estrelas

Great customer service

Ordered a hoodie for my son for Christmas. Unfortunately hoodie did not fit as it seems to run large. Even though we were outside the normal return time frame of 14 days because of Christmas, they extended the timeframe and even sent me a shipping label. Prompt response to all my questions and concerns.

30 de dezembro de 2021
Avaliação não solicitada
logotipo da Guapi

Resposta de Guapi

Thank you Brian for this amazing review. We do not exist without you. Your satisfaction is our goal.

Avaliado com 5 de um total de 5 estrelas

Excellent quality especially for street…

Excellent quality especially for street wear! Fast shipping as well I have two pieces from them & will definitely buy more!

27 de dezembro de 2021
Avaliação não solicitada
logotipo da Guapi

Resposta de Guapi

It’s so good to hear that you like our products. Excellence is always our priority.

Avaliado com 5 de um total de 5 estrelas

I LOVE THE CLOTHING MATERIAL and their…

I LOVE THE CLOTHING MATERIAL and their customer service is excellent i give them a 10/10 HIGHLY RECOMMENDED

25 de dezembro de 2021
Avaliação não solicitada
logotipo da Guapi

Resposta de Guapi

Thank you for recommending us. Customer satisfaction is one of our company’s goal.

Avaliado com 5 de um total de 5 estrelas

I really love the valour track pants…

I really love the valour track pants once they came in I tried them on and fell in love had to place another order for my brother 🔥 definitely recommend

15 de dezembro de 2021
Avaliação não solicitada
logotipo da Guapi

Resposta de Guapi

Thank you for loving our track pants. We always make it sure that our pants and other designs would satisfy our customers.

Avaliado com 1 de um total de 5 estrelas

Ordered a pair of pants on November…

Ordered a pair of pants on November 10th and haven’t even got my item yet even though it’s telling me it was delivered.. I the. Contacted customer service and haven’t even gotten an answer back yet .. I even sent a different address to see if I can get another pair shipped to me … stupid service

20 de novembro de 2021
Avaliação não solicitada
logotipo da Guapi

Resposta de Guapi

Hi Kelly, We are very sorry for the inconvenience! Please, check the email you used at the checkout, Jessica reached you through support@guapi.ch to find the solution to this issue :)

Avaliado com 5 de um total de 5 estrelas

Guapi provides quality material…

Guapi provides quality material clothing and excellent customer service! I worked specifically with Imane who worked to resolve my issue of a tear in my leather pants was swiftly resolved. I will certainly be purchasing more quality clothing items from this company.

17 de agosto de 2021
Avaliação não solicitada
logotipo da Guapi

Resposta de Guapi

Hi, thank you so much for taking the time to write a positive review! Have a lovely day :)

Avaliado com 5 de um total de 5 estrelas

excellent service

excellent service! was helped instantly after a missing package.

15 de agosto de 2021
Avaliação não solicitada
logotipo da Guapi

Resposta de Guapi

Hi Drew, thank you for this great review! Hope you will return to us soon! :)

Avaliado com 5 de um total de 5 estrelas

LOVE IT

shipping was really fast took 2 days to arrive since i ordered it not even a week ago , i love the quality of the pants i ordered it was worth the wait honestly i would recommend to my friends or family .

11 de agosto de 2021
Avaliação não solicitada
logotipo da Guapi

Resposta de Guapi

Awww, thank you! ❤ We are happy to know that our customers are happy, thank you for appreciating our services.

Avaliado com 5 de um total de 5 estrelas

Best cargo pants

The cargo pants I've ordered was the best. They look so good and fits perfectly. Apart from the bad shipping the American postal service provided guapi cargo pants and their support team was awsome.👌

22 de julho de 2021
Avaliação não solicitada
logotipo da Guapi

Resposta de Guapi

Hi Bhanuka, Thanks very much for this review! If you needed any assistance with your orders in the future, feel free to reach out anytime :)

Avaliado com 5 de um total de 5 estrelas

Guapi is the best :D

I've ordered multiple things from the store, the style is unmatched. I almost needed to exchange but the other pair sold out. They gave me an extra time to decide to keep or return them, the next week they fit better(Maybe I weighed more idk) but I appreciated the extra time to decide. The shipping is insanely fast. Randomly saw some rappers wearing them now they are basically my favorite clothing brand.

25 de junho de 2021
Avaliação não solicitada
logotipo da Guapi

Resposta de Guapi

Hey there! Thanks for taking the time to review us here, we appreciate it a lot! Also, we are very happy that you liked our service ❤

Avaliado com 5 de um total de 5 estrelas

Outstanding customer experience

I live in Australia and shipping was fast. The quality is great and great customer experience.

22 de junho de 2021
Avaliação não solicitada
logotipo da Guapi

Resposta de Guapi

Thanks for your review, Dakota! Really appreciate the feedback. Have a great day :)

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