I ordered a Halloween costume a few days ago & the site clearly stated that if I pay a higher shipping fee that I will definitely get my package by the 30th. This ridiculous company has said on the tr... Ver mais
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Veja o que dizem as avaliações
If I could rate this place a 0 I would. I literally never write reviews but that is how TERRIBLE my experience was. There customer service, quality of product, and return policy (with charges and ship... Ver mais
I am impressed with how quickly I received my order & will probably order from Halloween Express regularly if they have the plus size costumes that I 💝 I would definitely refer them 2 anyone asking... Ver mais
I ordered the 4ft Posable Skeleton Grave Breaker back on May 21, 2025: didn't realize then that it won't pose, and the head won't stay on. They asked why didn't put it, in May, because I was waiting c... Ver mais
Detalhes da empresa
Escrito pela empresa
Halloween Express is one of the most aggressive and dynamic Halloween chains in the United States. Started in 1990, Halloween Express maintains an online ecommerce presence year round. We're open online 365 days a year. Our success is based on offering the largest selection of Halloween merchandise available anywhere. Our merchandise assortment is updated annually to ensure that the latest product trends, as well as the tried-and-true best sellers and licensed product are part of the merchandise mix.
Informações de contato
6900 Morris Estate Drive, 28262, Charlotte, Estados Unidos
- 859.282.5520
- support@halloweenexpress.com
- halloweenexpress.com
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Great company and easy to work with
Great company and easy to work with. Sends discount coupons to help with your purchase. I have my eye on other products just waiting for them to come onto stock.
I bought this animatronic and its…
I bought this animatronic and its extremely cool in person. The box unfortunately came crushed with one side completely torn up, thankfully all pieces were tied to the inside of the box so no pieces were missing or fell out. But the item itself was not damaged and is in perfect condition. Definitely recommend it, awesome prop!
Fabulous shopping experience
Fabulous shopping experience, fabulous people to work with, and a great product for our 16-year old grandson. Product arrived on time and in excellent condition. Our family will shop here again for sure.
Ailen mask
Love the mask. Good quality. Got it shipped in timely manner. Fits great. Will use service again.
I never received it so my experience…
I never received it so my experience was unpleasant
I ordered 2 groan noise sticks
I ordered 2 groan noise sticks, and one doesn’t work. I contacted the company but have gotten no response. I’m very disappointed. I have 2 kids and now one doesn’t have a working toy. I searched everywhere for these things and ended up paying too much plus shipping to get them. Very disappointed!
Fast delivery and as described.
Horrible customer service
I’ve sent 3 emails to customer service about the broken products that were sent and no response to date
The item I received wasn’t what I…
The item I received wasn’t what I excepted. I want a refund for the item. I’ve tried calling the customer service number an it seems nobody can ever help me.
Thanks for the glitter sprays
Thanks for the glitter sprays. Fast shipping, good price. Appreciate it.
I got exactly what I ordered on time as…
I got exactly what I ordered on time as promised. My little one was very happy to see that her Harry Potter dress was what she'd imagined. Thank you guys, keep up with the good work!
Don't waste your time
Anyone who gives this company more than 1 star is someone who works for the company. Going on 5 months and still haven't received my order, I have been unsuccessful in getting a hold of someone to talk to, awful.
Needed to return the item I order and…
Needed to return the item I order and no one is calling me back or responding to my email.
4th time I have written
4th time I have written: mask was crushed on received.please replace ASAP. CUST #110695,purch order #1381210,pudge mask mr 039142.promise date. 01 -10 22.”
Pudge mask.picture attached. Mequon.
Great service
Fast shipping and got what I ordered…
Fast shipping and got what I ordered with all parts included!
Great customer services
Great customer services, fast delivery and good quality product.
The product looks nice standing there…
The product looks nice standing there but that's all he'll do, I reached out with my issues with my prop it's been months now and no replacement parts nothing no emails or calls as to what the status is on my parts nothing zero communication. These products don't just cost a couple bucks and for them to fail so fast is unacceptable.
Shipped and arrived quickly
Shipped and arrived quickly! My son absolutely loves it! It was his favorite Christmas present, and it is holding up well to "battle" so far!
Fantastic product
Fantastic product. Was a real hit! Got here just in time for the Christmas party!
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